Carrie Person

They are the worst Acura dealership in central florida. They have left me stranded numerous times after oil changes. The last time i went there oil spilled all over my engine because they didnt tighten the They have left me stranded numerous times after oil changes. The last time i went there oil spilled all over my engine because they didnt tighten the cap correctly causing me to miss 2 days of work since i commute to sarasota and almost lost my job. I had to deal with my car smelling like gas for moments at a time weeks after the fact and more than likely caused a fuel leak which im sure these morons expect me to pay out of pocket again for THIER MISTAKE. This On top of the fact the sold me a car with a defect cauding life threatening conditions. They swore up and down the defect was caused by road conditions until a recall came out then of course they had nothing to say. They have sent me home numerous times sfter duplicating a problem in their shop which is actually against their own protocols. Ive had to go to other Acura dealers to get my car fixed for problems they couldn’t rectify. Their bonehead owner devin acts as if all that is no big deal. Do not go here they have cost me thousands of dollars from having to miss work due to their incompetence. Their advisors are morons and do not know crap about their own vehicles. They write fake reviews to make themselves look good on top of the fact they report and delete negative reviews like they have done with mine on facebook and google. DO NOT COME HERE they are unprofessional and do not care about their customers only care about your money im living proof of that. Theyve blocked me on facebook for writing Honest reviews yes BLOCKED. That should show you how scammy and unprofessional these people and tbekr xxxxxxxx owner devin are. This is my 2nd review on here because the problems continue to pile on without them doing a xxxx thing to make thing better. I only go here for services I already paid for but clearly at this point would be better off just going somewhere else and paying more money for stuff I shouldn’t have to because ive paid Maus. More

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I highly recommend Maus Acura Tampa. . Alex helped me find and get in the car I wanted. No pressure, No hassle! . Alex helped me find and get in the car I wanted. No pressure, No hassle! More

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Luis Belen in Sales was very knowledgeable, patient, and professional. Process was easy and low stress. Great training at that dealership. professional. Process was easy and low stress. Great training at that dealership. More

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Good 💯 really appreciate the updates ☺️yes yes yes great nice very well deserved . Perfect bravos nice very well deserved . Perfect bravos More

by coreywarren300 Verified Customer Verified Customer

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Need snacks, usb outlet/ or wireless phone chargers, laptop setup, and coffee station while you wait. Service guy was nice, Checkout rep was not welcoming or nice (no smile or friendly greeting. Maybe s laptop setup, and coffee station while you wait. Service guy was nice, Checkout rep was not welcoming or nice (no smile or friendly greeting. Maybe she was having a bad day). More

by llayton Verified Customer Verified Customer

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Stephon & the staff @ Maus Acura have always been top notch. The reason I keep going back to them. notch. The reason I keep going back to them. More

by JELLENBURG0 Verified Customer Verified Customer

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Friendly great service from the Management, to sales, finance and the service department great staff. finance and the service department great staff. More

by budmantampa Verified Customer Verified Customer

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We had an appointment and as soon we park a personal Tom guide us to the right person. Very satisfied dealership was very clean and well maintained they offer us water coffee and tour. They assigned To Tom guide us to the right person. Very satisfied dealership was very clean and well maintained they offer us water coffee and tour. They assigned Tom to be our salesman. He’s a very knowledgeable salesman and listen from the beginning what we need or looking for. Very passionate and knowledgeable about his job. My wife wanted specific on what she was going to buy. But for the beginning we told him we were doing window shopping. Tom understood and ask questions on what we needed. We’re very happy for the results well my wife is very happy with her new car. We never had experience a dealership with so much enthusiasm on how important is the customer even if we didn’t buy a vehicle. I also wanted to thanks Joshua and mereth and the financial lady. We recommend this Tampa Acura to all are friends and family., and if your a veteran they also honor are services not all dealerships Honor are services. From the Bonilla family we say thank you. More

by Titob Verified Customer Verified Customer

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The personnel were very attentive and courteous. They made me feel valued as a customer. I highly recommend them. They made me feel valued as a customer. I highly recommend them. More

by rudy.urena75 Verified Customer Verified Customer

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My service was great at Maus Acura. No issues or concerns.. Excellent customer service always. No issues or concerns.. Excellent customer service always. More

by Crystal.oliver_ssmc Verified Customer Verified Customer

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