Carson Trafzer
Carson Trafzer at Byers Ford

Carson Trafzer | Page 5

Service Advisor

Byers Ford

1101 Columbus Pike
Delaware, OH 43015

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4.8
91 Reviews
4.8

91 Reviews

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91 Reviews of Carson Trafzer

November 04, 2025

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Employee Rating

The fixed a recall on my car. They didn't in a timely manner.I tried to get Matthew's Ford in Marion to they keep telling me they didn't have parts.Then they said I have to wait ti More

by deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2025

Byers Ford responded

Thank you for taking the time to share your experience with us. We sincerely apologize for the delays you encountered with your recall repair and the frustration this caused you. We understand how important it is to have your vehicle serviced promptly, and we're sorry we didn't meet your expectations. Your feedback helps us identify where we can improve our communication and service delivery. If you'd like to discuss your experience further or if there's anything else we can help with, please don't hesitate to reach out to us directly. We appreciate your patience and hope to serve you better in the future.

November 02, 2025

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Employee Rating

Awesome experience, Byers Ford did everything humanly possible to get me into my vehicle.... Thanks so much Byers I'm one happy driver More

by ohjdroof812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2025

Byers Ford responded

Thank you so much for taking the time to share your wonderful experience! We're thrilled to hear that our team went above and beyond to help you get into your new vehicle. Your happiness as a driver is exactly what we strive for every day. We truly appreciate your trust in Byers Ford and look forward to serving you again in the future. Welcome to the Byers Ford family!

October 26, 2025

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We've purchased our last 3 vehicles from Byers, and each time they've accommodated to our purchasing needs very well, staying within our budget. Byers is currently in the process of working through some mec More

by sjbschlaegel
Recommend Dealer
Yes

Other Employees Tagged: Carson Trafzer

Oct 27, 2025

Byers Ford responded

Thank you so much for your continued trust in us over the years! We truly appreciate your loyalty and are glad we've been able to meet your needs each time. We're working hard to resolve the mechanical issues with your recent purchase and want to make sure everything is taken care of properly. Your satisfaction means the world to us, and we're here to support you every step of the way. If there's anything else we can do for you, please don't hesitate to reach out.

October 07, 2025

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Online appointment and service at dealership was easy and Carson was friendly and explained everything thoroughly. More

by Csaelz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2025

Byers Ford responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that our online appointment system worked smoothly for you and that Carson provided such excellent service. His thorough explanations and friendly approach are exactly what we strive for with every customer visit. We truly appreciate your feedback and look forward to serving you again in the future.

October 03, 2025

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Employee Rating

Very convenient with the pick up and drop off of my vehicle, great communication with what was going on with my vehicle More

by Keener
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2025

Byers Ford responded

Thank you for sharing your positive experience with us! We're delighted to hear that our pick-up and drop-off service was convenient for you and that our communication met your expectations. We appreciate your business and hope to see you again soon.

September 30, 2025

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Excellent service with minimal waiting. Have never had any issues. Great waiting area with snacks! More

by Satisfied Customer
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tiffany Marks

Oct 01, 2025

Byers Ford responded

Thank you so much for your kind words! We're thrilled to hear that you consistently have a good experience with us. We're especially glad you enjoy the snacks in our waiting area! We appreciate you taking the time to share your feedback and look forward to seeing you again soon.

September 22, 2025

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Employee Rating

Great service easy to use. They always fit you in and get you taken care of the same day. More

by araile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Byers Ford responded

Thank you for your wonderful review! We're so happy to hear you had a great experience and that our team was able to take care of you so quickly. We appreciate your feedback and look forward to seeing you again soon.

September 21, 2025

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Fastest purchase experience I've ever had. Excellent service. Extremely friendly employees. Highly recommend this dealership. More

by stephmccoy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Morgan , Steve Cousins in Finance

Sep 22, 2025

Byers Ford responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that our team was able to provide you with such fast and friendly service. Your recommendation means the world to us, and we're grateful you chose our dealership. We look forward to serving you again in the future!

September 19, 2025

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Byers Ford I would send other people there cuz me and my fiance enjoy what they done for us and I could definitely after this car paid off get another one through them More

by Rowlandpac12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Thorpe

Sep 22, 2025

Byers Ford responded

Thank you so much for this wonderful review! We're thrilled to hear that you and your fiancé had such a positive experience with us at Byers Ford. Knowing that you'd recommend us to others and are considering us for your next vehicle purchase means the world to our team. We truly appreciate your trust and look forward to serving you again in the future.

September 17, 2025

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Employee Rating

I like they have pick up service my truck and then bring it back to me More

by snorahood
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Byers Ford responded

Thank you for your review! We're so glad you enjoy our pickup and delivery service. We know how busy life can get, so we're happy to make things a little easier for you. We look forward to seeing you again soon

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