Carson Trafzer | Page 4

Great communication throughout the process . Good work and flexibility on scheduling. They were fairly priced as well Good work and flexibility on scheduling. They were fairly priced as well More

by walkerr38 Verified Customer Verified Customer

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I always have a great experience at the Byers Ford dealership, the entire staff is very knowledgeable and extremely nice. dealership, the entire staff is very knowledgeable and extremely nice. More

by Christian Verified Customer Verified Customer

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Carson is outstanding! ! Incredible customer service and great communications! I would recommend Byers Ford to anyone! ! Incredible customer service and great communications! I would recommend Byers Ford to anyone! More

by Dale G Verified Customer Verified Customer

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Overall a pleasant experience. The only issue was the wait time close to about 2.5 hrs of waiting. The only issue was the wait time close to about 2.5 hrs of waiting. More

by mmccann4 Verified Customer Verified Customer

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Fast, easy, professional at a reasonable cost and a smile. I will return in the future as I need service. smile. I will return in the future as I need service. More

by exline.bob Verified Customer Verified Customer

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Love the entire Byers team! !! The sales, service, parts, every area of the dealership is amazing !! The sales, service, parts, every area of the dealership is amazing More

by apotter1984 Verified Customer Verified Customer

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They are trustworthy people. I have had them service my cars for the last 6 years. They explain if there are any problems and provide me with an estimate of cost before they begi I have had them service my cars for the last 6 years. They explain if there are any problems and provide me with an estimate of cost before they begin any repairs More

by vfunk0321 Verified Customer Verified Customer

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Jason was an outstanding service advisor. Great customer service and understanding of our service needs. We have dealt with pretty much every service advisor at Byers Ford and have been ext Great customer service and understanding of our service needs. We have dealt with pretty much every service advisor at Byers Ford and have been extremely happy with their staff. More

by houseofjustice4 Verified Customer Verified Customer

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I have always had a great experience when needing to go to the Byers Ford Service department. The employees are always extremely pleasant to work with. 5 star for me!!! to the Byers Ford Service department. The employees are always extremely pleasant to work with. 5 star for me!!! More

by tom.zofkie Verified Customer Verified Customer

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I came in for a recall on my shocks. That's the reason Amy set up the appointment stating it was a safety concern. When I got there they said I was there for a recall on my back up camer That's the reason Amy set up the appointment stating it was a safety concern. When I got there they said I was there for a recall on my back up camera. I did not even know about that recall. I reminded them I was there for the recall on the shocks. They fixed the camera but did not have the parts for the shocks. They did try to sell me an oil change and service and recommend some other repairs on my $80000 Bronco with only 30000 miles? They told me they would order the parts and I would need to come back when they came in. I live over an hour away and that's pretty inconvenient. We LOVE Byers and have purchased 6 or 7 vehicles from you between us and our kids. Any chance I could get a free oil change and service when we come back in for the repairs? We have had LOTS of issues with the service department over the years. Brakes that sounded like xxxx on a brand new f-150. It sounded like a trash truck every time I stopped. I was told that's just how the new brakes sound. Funny I'm a die hard Ford guy and know that bull so I came back several time to have them looked at. Then a very expensive fix on an f-150 hybrid that took them months to diagnose the loud squeel when transfering from the gas to electric motor. Loud enough for other people to hear it in thier cars going down the road. Both vehicles got traded in because they became such a headache. The lady that was in the service department was awesome!! Where did she go? More

by Jedizombie69 Verified Customer Verified Customer

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