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Casey Cruce
Casey Cruce at Palmer Dodge Chrysler Jeep Ram

Casey Cruce | Page 7

Finance Manager

Palmer Dodge Chrysler Jeep Ram

11460 Alpharetta Hwy
Roswell, GA 30076

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4.8
84 Reviews
4.8

84 Reviews

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84 Reviews of Casey Cruce

April 10, 2024

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Employee Rating

My salesman was Casey and he far exceeded expectations. Was very informative and helpful. His team made this the easiest purchase I have made. More

by travis.stacy925
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 11, 2024

Palmer Dodge Chrysler Jeep Ram responded

Hi Travis, thank you for taking the time to share your positive experience with us! We're thrilled to hear that Casey and our team exceeded your expectations. We strive to make every purchase as easy as possible for our customers. We appreciate your feedback and hope to serve you again soon!

March 08, 2024

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Employee Rating

Professional but friendly service. Car in wonderful condition Jay Tremblay a true asset! Would recommend Palmer Dodge to anyone in the market for a car. More

by JOEXIADAVIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Kohler

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Mar 11, 2024

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your positive experience with Palmer Dodge. We're thrilled to hear that you found our service professional yet friendly, and that your car is in wonderful condition. We'll be sure to pass along your kind words to Jay Tremblay. We appreciate your recommendation!

March 08, 2024

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Employee Rating

Casey was great and helpful in locating the specific car I was looking for. He made the process smooth and easy. More

by Kirstielugo
Recommend Dealer
Yes

Other Employees Tagged: Jody Cruce

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Mar 11, 2024

Palmer Dodge Chrysler Jeep Ram responded

Hi Kirstie! Thank you for sharing your wonderful experience with us. We are thrilled to hear that Casey provided you with excellent service and made the car-buying process a breeze. We appreciate your feedback and hope you are enjoying your new car!

March 05, 2024

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Employee Rating

Great to work with, very nice team! And they took great care of us. Casey and Brandon got our deal done quickly. More

by FRANCESCAVEGA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jody Cruce, Brandon Miller

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Mar 06, 2024

Palmer Dodge Chrysler Jeep Ram responded

Hi Francesca, thank you for taking the time to share your experience with us! We're thrilled to hear that Casey and Brandon were able to provide you with exceptional service. We appreciate your kind words and look forward to working with you again in the future.

March 03, 2024

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Employee Rating

The transaction went generally well - Palmer gave me an outstanding price on my used vehicle, and it was a smooth transaction. They dropped off my vehicle at my mechanic for an inspection. The communicat More

by Nm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dustin Perry, F&I manager - 5 stars

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Mar 04, 2024

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your experience with us. We're thrilled to hear that Palmer provided you with an outstanding price and that the transaction went smoothly overall. Your feedback on pricing communication is valuable, and we will use it to improve for next time. We look forward to serving you again!

February 21, 2024

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Employee Rating

Our experience was great. Casey. Brandon and Dustin were awesome. Will be back in the future More

by TIFFANYMASON26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Miller , Dustin Perry

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Feb 22, 2024

Palmer Dodge Chrysler Jeep Ram responded

Hi Tiffany, thank you so much for your kind words! We're thrilled to hear that Casey, Brandon, and Dustin made your experience great. We can't wait to welcome you back in the future!

February 19, 2024

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Employee Rating

We had a great experience when we bought our new jeep. It fast and hassle free. More

by jules2162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Keller , Jay Termblay

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Feb 20, 2024

Palmer Dodge Chrysler Jeep Ram responded

Hi Jules, thank you so much for sharing your positive experience with us! We're thrilled to hear that you found the process of purchasing your new jeep to be fast and hassle-free. We appreciate your feedback and look forward to serving you again in the future.

February 05, 2024

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Employee Rating

Very dissatisfied with my shopping experience at the dealership and it was a terrible mistake buying from them. I really do not recommend them to anyone. More

by leok9903
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dustin Perry

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Feb 06, 2024

Palmer Dodge Chrysler Jeep Ram responded

Hi there, we're sorry to hear about your negative experience at our dealership. We strive to provide excellent service and we apologize for falling short of your expectations. We appreciate your feedback and will use it to improve our services. Thank you for bringing this to our attention. Sincerely, Dustin Perry, Sales Manager

January 26, 2024

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Employee Rating

Check in process is a little repetitive as I had to repeat all the same information I provided online. More

by corbey.dukes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 29, 2024

Palmer Dodge Chrysler Jeep Ram responded

We're sorry for any inconvenience you experienced during your visit! We do our best to mitigate wait times, and we apologize for the repetition this time. We sincerely hope to work with you again in the future. Sincerely, David Keller, Service Manager, service@palmerdcj.com

January 03, 2024

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Employee Rating

These guys are amazing, they are not interested in a bad deal! They want me happy! More

by chrisjcorrow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jody Cruce, Nick Barron, Brandon Miller, Zach Jordan, Tony White, Austin Kohler , Lee Brown, Dustin Perry, Jay Tremblay! Awesom,e!

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Jan 04, 2024

Palmer Dodge Chrysler Jeep Ram responded

Chris, thank you for your kind words! We truly strive to prioritize customer satisfaction and ensure a positive experience. If there's anything else we can do to enhance your happiness, please don't hesitate to let us know.

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