Casey Duffy | Page 16

I have previously owned 7 Mercedes over the years and I was moving from my 5th 500 CL to my next vehicle. Casey Duffy did a fantastic job of letting me test drive 4 seperate vehicles over the period of a w was moving from my 5th 500 CL to my next vehicle. Casey Duffy did a fantastic job of letting me test drive 4 seperate vehicles over the period of a week. He was informative , knowledgeable and knew all their options and their respective prices. I settled on a 550 SL CPO vehicle and am extremly happy. Thank you Casey. Michael Herron was very helpful since I selected a CPO vehicle. He knew the history of the car and knew all that were available in the region and their respective prices. He negotiated a very fair deal with me. Dustin Howard is the finance manager and acquired financing at a rate that was below what was actually advertised. He was helpful with the extended warranty which I purchased along with prepaid maintenance up to the 40,000 mile service. To any person reading this ,it was a great deal and I highly recommend it. After the purchase I stopped by with some questions ,my salesman was off that day so Mike Scherl helped me . He was great in showing me all the new tricks I did not know about the Navigation system, phone, and the whole command center. Thanks Mike. Respectfully , A 35 year vetran of owning Benz's. More

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We were very pleased with our recent experience at Mercedes-Benz of Annapolis. Casey, in Sales, was professional and knowledgeable without being pushy. Drew, the Sales Manager, was helpful in making Mercedes-Benz of Annapolis. Casey, in Sales, was professional and knowledgeable without being pushy. Drew, the Sales Manager, was helpful in making the sale happen. Together, they were fair and respectable and willing to work to gain our trust and win our business. More

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Even though we were most certainly not their biggest sale of the month, everyone at the dealership treated my wife and me like we were their only customers. Casey Duffy was always professional, friendly and of the month, everyone at the dealership treated my wife and me like we were their only customers. Casey Duffy was always professional, friendly and helpful. He answered every question we had and very obviously has a detailed knowledge of the product. Dustin Howard and Tom Stancavage were also helpful and routinely checked in to ask how things were going and if there was anything they could do. Tom got us through the paperwork quickly and answered all of our questions. Drew Litherland was very personable and seemed to be calmly guiding the whole process. This was my first experience with Mercedes-Benz of Annapolis and it was a good one. They are a first class organization and a pleasure to do business with. More

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Casey was helpful in showing the car and explaining the features. Casey and Tom worked well to finalize the sale. Dustin helped to quickly complete the paperwork. Overall, my experience with Mercedes-Be features. Casey and Tom worked well to finalize the sale. Dustin helped to quickly complete the paperwork. Overall, my experience with Mercedes-Benz of Annapolis was positive. More

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Had never owned a Mercedes but have reached a point in my live where I wanted one. After considerable internet research, I selected the Annapolis dealership because of their high ratings from independent live where I wanted one. After considerable internet research, I selected the Annapolis dealership because of their high ratings from independent rating sites. I found a car that was what I was looking for in their existing inventory on their web-site. I contacted the dealership using the email method provided on the web-site. I immediately received a reply from Casey Duffy and I quickly made the decision to visit the dealership and test drive the vehicle. Casey made the buying experience incredibly pleasurable (and I typically hate the car buying experience.) He was of course very knowledgeable about all of the vehicles, the difference between models, etc. Casey’s knowledge of the difference models, and a total “Non pressure” sales manner led me to buy a higher end model…and I am glad I did. THANKS CASEY. The finance experience with Tom Stancavage was equally agreeable. All the various options, add-ons, etc were explained clearly, with brevity and without pressure. The nuts and bolts of my deal were laid out in a clear and understanding manner. The only problem I now have is my wife fell in love with the SL 550 in the showroom. Maybe I get to repeat the experience sometime soon ! More

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We visited dealership to purchase a new car. Salesman Casey Duffy was patient and thorough in his work--answering each question with knowledge and conviction. Drew Litherland checked on progress periodi Casey Duffy was patient and thorough in his work--answering each question with knowledge and conviction. Drew Litherland checked on progress periodically, and joined us after demonstration to work best deal possible. Dustin Howard worked financial details quickly and was also patient and thorough. I was very satisfied, bought a great car, and would recommend this team to friends. More

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Pleasant experience. Casey was very helpful. He is a knowledgeable dealer, showed and explained many car features during test drive. Helped with the bluetuth installation. Left nice overall impresseion. knowledgeable dealer, showed and explained many car features during test drive. Helped with the bluetuth installation. Left nice overall impresseion. More

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My dad and I worked briefly with Casey Duffy back in March and had an amazing experience, so when we were ready to get a new car last week, we knew that he was the one we wanted to work with--not only d March and had an amazing experience, so when we were ready to get a new car last week, we knew that he was the one we wanted to work with--not only did he remember us, but he actually came in on his day off just to meet with us. It was clear to us that he was genuinely interested in finding us the right car at the right price as opposed to someone interested only in making a sale; he was patient with us every step of the way and really made us feel comfortable at the dealership. And as we worked through the financial aspects of buying a car, Dustin was great in making all of the financial particulars transparent (his computer screen was always turned toward us) so that we knew exactly what we were paying for and understood everything. It's nice to know that we have a dealership that we can turn to where the salespeople are more interested in the people than the sales. More

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I was very pleased with their professionalism, and how easy they made it for me to purchase (Casey Duffy)and finance (Dustin Howard)my car. I would recommend this dealership and will be sharing my experie easy they made it for me to purchase (Casey Duffy)and finance (Dustin Howard)my car. I would recommend this dealership and will be sharing my experience every time I talk about my car. Thanks Dave More

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After many years of experience dealing with sales personnel, Inge and I consider Mr. Duffy as the kindest, competent and detailed saleperson we have met. We would like to recommend Mr. Duffy as a cre personnel, Inge and I consider Mr. Duffy as the kindest, competent and detailed saleperson we have met. We would like to recommend Mr. Duffy as a credit to your organization, should the occasion arise we would certainly recommend Mr. Duffy as an ideal salesperson to any potential customers we encounter. Your greatful customers, Frank and Inge Flynn More

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