Casey Pierce
Casey Pierce at Five Star Subaru of Grapevine

Casey Pierce | Page 6

Internet Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

Contact Me
5.0
97 Reviews

Hello! I moved to Texas from Illinois about 8 years ago and have loved every second of it! In my free time I enjoy going to the gym, learning to cook, and spending time with loved ones!

Industry Experience

7 yrs, 10 mos

5.0

97 Reviews

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97 Reviews of Casey Pierce

February 13, 2024

Dealership Rating
Employee Rating

Casey Pierce made my car shopping experience very relaxed and easy going! Casey was knowledgeable, patient, and truly cared about finding the perfect car that fits my needs and wants. Outstanding communicati More

by pedroflores0708
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Cooper, Brandon Fraikes

Feb 13, 2024

Five Star Subaru of Grapevine responded

Pedroflores0708, Thank you for recognizing Casey and her efforts to help you find the right car at Five Star Subaru. If you have additional feedback, don't hesitate to reach me at dlaymon@sampack.com or 817-438-1700. Your complete satisfaction is always the goal. Best regards, Doug Laymon, Sales Manager

February 11, 2024

Dealership Rating
Employee Rating

Casey was very easy to work with. Very informative and helpful - and never pushy. She answered all my questions pre and post purchasing my Crosstrek. More

by JOESTRAUB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 11, 2024

Five Star Subaru of Grapevine responded

JOESTRAUB, Congratulations on your new Crosstrek from Five Star Subaru. Stop by or give Casey a call at 817-438-1700 when you need vehicle advice. Customer satisfaction continues to be our priority. Thank you, Doug Laymon, Sales Manager

January 21, 2024

Dealership Rating
Employee Rating

Easy transaction. Casey did a great job - everyone was great to work with. Thank you very much. More

by PAMNELMS60
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kenny Wilder, Greg Cryer

Jan 22, 2024

Five Star Subaru of Grapevine responded

PAMNELMS60, Thank you for shopping at Five Star Subaru. Casey and our sales team are focused on customer satisfaction and we want to continue sharing our advice. Reach out to 817-438-1700 with questions about your Subaru. Enjoy your adventures and count on us again. Best regards, Doug Laymon, Sales Manager

December 23, 2023

Dealership Rating
Employee Rating

Very happy with our experience. Great staff and the process was straight forward and not stressful. Casey was awesome at keeping us updated on when our Forester was going to be av More

by WAGNERKG
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Cryer

Dec 24, 2023

Five Star Subaru of Grapevine responded

Congratulations, WAGNERKG, on your new Forester from Five Star Subaru. Thank you for shopping with Casey and sharing your experience. When you need vehicle advice, call us at 817-438-1700. Best regards, Doug Laymon, Sales Manager

December 10, 2023

Dealership Rating
Employee Rating

Very pleased with how Casey conduct business, and her customer service mentality. We chose Five Star because we worked with Casey one/two years back and like how she conducts business. More

by ERIC1CHEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Hacker, Steve Lennon

Dec 11, 2023

Five Star Subaru of Grapevine responded

ERIC1CHEN, Thank you for working with Casey and the Five Star Subaru sales team again. We appreciate your loyalty and look forward to continue providing great customer care. As you begin enjoying your new car, please don't hesitate to contact Casey or me at 817-438-1700 with questions. Your complete satisfaction is the goal. Take care, Doug Laymon, Sales Manager

December 08, 2023

Dealership Rating
Employee Rating

Casey is the best, listened to what I wanted and got me exactly what I asked for. She followed up weekly and more. I can't say enough about how it was a real joy working this deal with her. More

by JLPIERCY1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Brandon Fraikes

Dec 08, 2023

Five Star Subaru of Grapevine responded

JLPIERCY1, We are so excited that you own a new Subaru! Thank you for recognizing Casey and Five Star Subaru. Stop by or call us at 817-438-1700 with questions about your car. Enjoy every mile! Best regards, Doug Laymon, Sales Manager

November 09, 2023

Dealership Rating
Employee Rating

Thanks for answering my questions. Everyone at all times were trustworthy and helped me buy what “I” wanted. I also appreciate the follow ups from Casey same day and the 5th day Se More

by WJSRUN1144
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Inim, Shane Hacker

Nov 09, 2023

Five Star Subaru of Grapevine responded

WJSRUN1144, We appreciate you at Five Star Subaru and we want what you want. If there is anything else we can do for you, please reach us at 817-438-1700. We look forward to installing the hitch and seeing you again. Thank you for your business and support. Take care, Doug Laymon, Sales Manager

October 29, 2023

Dealership Rating
Employee Rating

Best car buying experience ever. I will be using Five Star for my next purchase. More

by JOSHUAKOLANEK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Cooper, Doug Laymon

Oct 30, 2023

Five Star Subaru of Grapevine responded

JOSHUAKOLANEK, We really appreciate knowing you felt your shopping experience at Five Star Subaru went so well. Our customer service continues and we want to make certain you fully enjoy your new car. Stop by or call 817-438-1700 with technical or care questions. We are here for you! Thank you, Doug Laymon, Sales Manager

October 26, 2023

Dealership Rating
Employee Rating

Dealership is close by, has all of the features that anyone would want. Looking forward to using their services in the future. More

by JOPAKOV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 27, 2023

Five Star Subaru of Grapevine responded

JOPAKOV, Congratulations on your new Subaru! Our utmost goal is to create a smooth and delightful experience for each customer. We hold your trust in high regard, and we look forward to hearing from you again at 817-438-1700. Let us know how we can help you enjoy your car. Thank you, Doug Laymon, Sales Manager

October 06, 2023

Dealership Rating
Employee Rating

Casey was very pleasant to work with and there was no pressure. She was very knowledgeable about all aspects of the purchase. It was great that they had the exact car I wanted. More

by SUZYQ5
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Oct 06, 2023

Five Star Subaru of Grapevine responded

SUZYQ5, We always appreciate knowing our Five Star Subaru shoppers are happy with our processes. Thank you for taking the time to recognize Casey and please stay in touch at 817-438-1700. Let us know when you need our vehicle knowledge. Best regards, Doug Laymon, Sales Manager

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