Casey Root
Casey Root at Family Kia

Casey Root

Server Advisor

Family Kia

2665 U.S. Highway 1 South
St. Augustine, FL 32086

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4.8
24 Reviews
4.8

24 Reviews

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24 Reviews of Casey Root

October 07, 2025

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Super easy process to get my warranty fixed done. Had a loaner vehicle ready very seamless couldn’t have asked for better service. Very thorough and I appreciated the car wash More

by antpt1999
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Recommend Dealer
Yes

September 29, 2025

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Can’t ask for better service from the service team including Lou, joe, Hans Scott and the rest of the team. Treats you like family. More

by JSAGEL
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Recommend Dealer
Yes

September 25, 2025

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The owner is aggressive and tries to use intimidation to skirt responsibility for something that should’ve been resolved weeks ago at this point. Our Kia sportage is still running btw, Marius. Unlike you, w More

by lukechloe2018
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Recommend Dealer
No

July 18, 2025

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Fast, efficient, good business was in and out and received a loaner until it was done a brand new car More

by charleswycuff0
Recommend Dealer
Yes

Other Employees Tagged: Scott Ingenito, Casey Ingenito, Derek Hey, Luz Merturi , Hans bolding, did great job

July 06, 2025

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The service was exceptional and well informed with everything that I needed to know about my current car More

by hopkin.jennifer
Recommend Dealer
Yes

Other Employees Tagged: Casey Ingenito , Joseph was the person that I dealt with at this recent service appointment and he was very informative and helpful.

June 13, 2025

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Great techs nice and courteous very helpful. I would recommend a Kia to all my friends More

by jlbruck48
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Recommend Dealer
Yes

May 27, 2025

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Service and service technician were great! Everything went smoothly. Work was done as quoted and very timely. More

by kathy.true
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Recommend Dealer
Yes

April 26, 2025

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Best customer service on the planet ! !! Amazing how much they actually care about People wonderful!!!! Great People More

by halvorsenauto
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Recommend Dealer
Yes

April 13, 2025

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Great experience My service guy was awesome G g g g g g g g More

by preachersas
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Recommend Dealer
Yes

March 21, 2025

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Outstanding and exceptional, great service, very personable, helpful, timely, respectful, informative, and fairly quick, responsive, friendly people More

by nhallberg718
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Recommend Dealer
Yes
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