Casey Root | Page 2

The AI answering service does not leave messages for the service office people to call you back. Rang 3 times and left a message over a few days and had no calls back. Frustrating as I then had to drive to service office people to call you back. Rang 3 times and left a message over a few days and had no calls back. Frustrating as I then had to drive to Kia to make an appointment for the next day...use a person to answer the phone ! More

by carollye16 Verified Customer Verified Customer

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Great quality service! Providing me a loaner vehicle was a game changer. Keep up the great work! Providing me a loaner vehicle was a game changer. Keep up the great work! More

by colby78 Verified Customer Verified Customer

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Great! They were very accommodating to my schedule. They made sure every thing was good with any updates. They were very accommodating to my schedule. They made sure every thing was good with any updates. More

by constant.maria Verified Customer Verified Customer

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Communication was great. Light replacement was completed in a timely manner. Like the new waiting area. Light replacement was completed in a timely manner. Like the new waiting area. More

by cabdalla Verified Customer Verified Customer

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Thank you for your professionalism, kindness, honesty, and exceptional service during my outstanding Kia experience. and exceptional service during my outstanding Kia experience. More

by lynnmellow Verified Customer Verified Customer

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Family KIA provides quality customer service. Associates are professional and provide timely feedback when having work completed and providing next steps. Associates are professional and provide timely feedback when having work completed and providing next steps. More

by dmarie131 Verified Customer Verified Customer

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Everyone very professional and helpful had oil change and tire rotation all went well and they fixed all recall items tire rotation all went well and they fixed all recall items More

by kathyrodretired Verified Customer Verified Customer

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The process was super easy, they were faster than I had originally thought. Great waiting area with some snack options. Checkout was very informative. They go through every part of the inspection and tell originally thought. Great waiting area with some snack options. Checkout was very informative. They go through every part of the inspection and tell you what you need to keep an eye out for. More

by AMANDA00713 Verified Customer Verified Customer

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Always friendly service. They take time to explain everything and do it all in a timely manner. They take time to explain everything and do it all in a timely manner. More

by misslmc710 Verified Customer Verified Customer

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I was very satisfied with the service and the assistance provided from the attendant he was extremely helpful provided from the attendant he was extremely helpful More

by pmhomes2016 Verified Customer Verified Customer

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