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Casey Salman
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Casey Salman | Page 3
Service Advisor
Ed Morse Cadillac of Delray Beach
2300 South Federal Highway
Delray Beach, FL 33483
25 Reviews
Industry Experience
25 yrs, 7 mos
Languages Spoken
English
25 Reviews of Casey Salman
July 25, 2018
Exeeded my expectations I called Ed Morse on 7/24/18 and spoke to Kasey Salman a service advisor about a problem that I was having with my Cue touch screen. I was prepared to I called Ed Morse on 7/24/18 and spoke to Kasey Salman a service advisor about a problem that I was having with my Cue touch screen. I was prepared to pay the cost of replacing the unit because it was out of warranty. Ed asked if I could bring the car in and he would see if GM would give me a discount on the repair of the unit. I brought the car to Ed and sure enough he was able to get me a huge discount. Ed told me he had to order the part and it would be in the next day and that he would call me when it came in. Sure enough the very next day Ed called and said the part was in and if I want to bring the car right in he would see that it was fixed in an 1 1/2 hours. I brought the car right in and it was fixed within an hour and it turned out less money than Ed said it would be, that's how they exceeded my expectation. Great experience, honest people!!! More
by Tim
Helpful 
July 24, 2018
6 month service My experience as it has been for @7 years was excellent. My service rep KD was on top of all things needed and questions. It is the customer service I My experience as it has been for @7 years was excellent. My service rep KD was on top of all things needed and questions. It is the customer service I have come accustomed to with Ed Morse Cadillac. More
by gators123
Other Employees Tagged: Jack Lebo, Marty Michaels is also excellent!!!
July 22, 2018
Good experience Overall, good experience! Went in for a regular service check-up. Took about an hour and a half for oil change, tire rotation and cursory car wash Overall, good experience! Went in for a regular service check-up. Took about an hour and a half for oil change, tire rotation and cursory car wash More
by Method13
July 22, 2018
Drivers seat lateral movement and clicking noise. I returned to this dealership for one reason only, Service Advisor and friend Kasim “ KC “ Salman. I used to take my corvette to Lou Bachrodt Chevrole I returned to this dealership for one reason only, Service Advisor and friend Kasim “ KC “ Salman. I used to take my corvette to Lou Bachrodt Chevrolet where KC worked and then my first Escalade since most of the local Cadillac dealerships routinely fell way short on the service they provided. This seat issue on my current Escalade was clicking when I drove it out of the showroom in July 2016. After several visits to the local dealerships and no resolution I decided to finish out the lease with the clicking sound. Then KC took a position at Ed Morse of Delray and now my seat is fixed. The tech that replaced the seat parts was named Gary and he did a great job in really making an effort to see that the repair was done right. More
by JerryAng
Other Employees Tagged: Gary
July 21, 2018
They treated me better than the dealer I purchased the car f Fast, accommodating, found me a loaner even though I did not reserve one. Bought my CTS in New York, Live in Florida now, Kasey went out of his way t Fast, accommodating, found me a loaner even though I did not reserve one. Bought my CTS in New York, Live in Florida now, Kasey went out of his way to get my service done. I found a new home. More
by American car owner
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