Casey Starin | Page 5

Great service very friendly and helpful The service was great. Waiting for phone call about a guarantee been waiting since Friday for the cold have not received it yet. I've had to make ano The service was great. Waiting for phone call about a guarantee been waiting since Friday for the cold have not received it yet. I've had to make another appointment about a recall and a problem with my dash lights that apparently was not fixed More

by kms53901 Verified Customer Verified Customer

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Easy to work with. I’ve purchased many vehicles from Zimbrick Nissan. Every time the experience was easy and quick. I will continue to purchase my vehicles from them. I’ve purchased many vehicles from Zimbrick Nissan. Every time the experience was easy and quick. I will continue to purchase my vehicles from them. More

by JSCHMIDT4 Verified Customer Verified Customer

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Badger Game-Time Purchase My experience may well be completely different than what others had but here goes. We drove over 2 hours to look at an electric car on the lot after h My experience may well be completely different than what others had but here goes. We drove over 2 hours to look at an electric car on the lot after having provided the on-line sales team with our information including information on our trade-in car. The salesman was up-front in explaining he didn't know much about the electric cars (Tesla) and went for a test-drive with us. I was the one to ask if the car could be charged during our transaction discussion such that if we struck a deal we could actually drive it the direction of home and make it there. After we'd sat down and discussed the details (the annoying back and forth between salesman and finance guy) and came to an agreement, I'd asked a second time if we could get a charge on the car to which my son was allowed to take it to a charging station. There was a period of unexpected delay in completing the paperwork but when we did get on the road we made it to a point where we could utilize a non-Tesla charging station to provide added assurance of making it home. At this point we discovered the adaptor needed (that is provided with these cars when purchased) was not in the trunk with the rest of the charging apparati. We made a call and a coworker picked us up and the car remain parked in the lot overnight next to the charger. The following day I borrowed an adaptor from a friend and car made it home. A follow-up email from the salesman was received 2 days later with both a question for me and the hope the ride home was pleasant. My brief reply included the lack of the adaptor in the trunk to which I awaited feedback of any sort from the salesman. After waiting 48 hours, I resent the email to the person in charge of the financial transaction and once again awaited an acknowledgment of the email sent and comments of any type. Another 48 hours has passed and still no feedback from either dealership employee. The experience then was no, not awesome as the email query for dealership rating asked me, neither at the dealership nor away from the dealership. A transaction could be beautifully smooth and flawless or woefully dismal, either way, a punctual response to a customer's comment is an expectation of high-level employees. More

by Cmvc Verified Customer Verified Customer

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New Maxima I went in to look for a new preowned car. I have driven Nissans for most of my life and new I was in the right place. My salesman Brook Green was fant I went in to look for a new preowned car. I have driven Nissans for most of my life and new I was in the right place. My salesman Brook Green was fantastic. No pressure and gave me all the info I needed. I am very pleased with my new Maxima. Best car I have ever owned More

by MarkReist12 Verified Customer Verified Customer

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Love are murano Beautiful car are 3 one Ryan did a great job. We have always had outstanding service at Zimbrick the best Nissan dealership in madison love are car Beautiful car are 3 one Ryan did a great job. We have always had outstanding service at Zimbrick the best Nissan dealership in madison love are car More

by RCARTER2323 Verified Customer Verified Customer

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First time visiting Zimbrick Nissan Both Joe and Casey were very friendly, helpful, patient,flexible and professional. We will recommend the Zimbrick Nissan to friends and likely visit t Both Joe and Casey were very friendly, helpful, patient,flexible and professional. We will recommend the Zimbrick Nissan to friends and likely visit them when shopping for our next car.. More

by phillohr Verified Customer Verified Customer

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4 Time Repeat Customer The staff at Zimbrick Nissan were very easy to work with and we were able to purchase a car the same day. This is now our fourth vehicle we have purch The staff at Zimbrick Nissan were very easy to work with and we were able to purchase a car the same day. This is now our fourth vehicle we have purchased from Zimbrick and we'll keep coming back. More

by LORI.GALSTON Verified Customer Verified Customer

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Ben Tam, very through, love his experience A+ My purchase at Zimbrick Nissan was an enjoyable experience, salesman Ben Tam was very knowledgeable, friendly, and did not pressure us at all. When yo My purchase at Zimbrick Nissan was an enjoyable experience, salesman Ben Tam was very knowledgeable, friendly, and did not pressure us at all. When you shop for a new veicle, do yourself a favor and stop at Zimbrick Nissan More

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Overall good experience! Found this car online ... price was good I thought, had everything I was looking for. Was told upfront by internet salesman-Jeff that drivers door ha Found this car online ... price was good I thought, had everything I was looking for. Was told upfront by internet salesman-Jeff that drivers door had 2 door dings that would be fixed-which I appreciated a heads up on that. When we arrived to see car, our salesman Ben met us out front-which was great customer service. When we mentioned to him about the door dings— he did buck that a little when I told him we were told they would be fixed—I had to be pretty persistent to make sure this got done— and it did ... so all is good 😊 More

by missiles5 Verified Customer Verified Customer

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Trusted place As always, honest, accurate, courteous and simply the BEST service available. Job done much earlier than expected, free car wash as well. If you wan As always, honest, accurate, courteous and simply the BEST service available. Job done much earlier than expected, free car wash as well. If you want a reliable and fun service, look no further!! More

by MARSKIM Verified Customer Verified Customer

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