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Cassidy Fancher
Cassidy Fancher
Fixed Operations Director
Russ Darrow Kia of Madison
6525 Odana Road
Madison, WI 53719
4 Reviews
4 Reviews of Cassidy Fancher
June 02, 2025
We have been trying to get a refund for a rental and it has been months. It’s frustrating how many people will just lie to you about processing things without actually doing it. One of the reasons I won’t has been months. It’s frustrating how many people will just lie to you about processing things without actually doing it. One of the reasons I won’t be getting another Kia is because I’ve lost all faith and trust in the dealership. More
by na13
Verified Customer
March 22, 2025
Professional service, we'll explained work, and a good heads up on what will be coming up for my next service. Thank you Joe. heads up on what will be coming up for my next service. Thank you Joe. More
by CJR7841
Other Employees Tagged: Joseph Kuckuk
February 16, 2025
Had my vehicle for over 2 months. First told me I needed a new hybrid battery and once I questioned that because this would be the 3rd hybrid battery on a vehicle with 160,000 miles a First told me I needed a new hybrid battery and once I questioned that because this would be the 3rd hybrid battery on a vehicle with 160,000 miles and I though that was ridiculous they said I needed to approve more labor time for further diagnostic tests. $700 later they said it was a $35 fuse. Talk about being rung through the wringer. Communication was terrible. More
by cmorel6
Other Employees Tagged: Joseph Kuckuk
February 15, 2025
Great team that is committed and will get the job done correctly the first time every time! correctly the first time every time! More
by Drunken
Other Employees Tagged: Joseph Kuckuk, Eric Pieper , Will Akins, Jess Holm
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