Cassie Allen
Cassie Allen at Showcase Honda

Cassie Allen | Page 14

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
220 Reviews
4.8

220 Reviews

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220 Reviews of Cassie Allen

January 19, 2025

Dealership Rating
Employee Rating

My service associate was the greatest and he is a definite asset to the car dealership More

by VINNYBILLISI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, James Birchman, Devin Suzuki, Austin Czerwinski , Sebastian Eshelman, Daniel McCourt, Francisco Ostos, Kevin Proo, Noah Ventura

Jan 20, 2025

Showcase Honda responded

Thanks for the fantastic feedback, Vinny! We're thrilled to hear about your positive experience with our service associate. We strive to provide top-notch service, and it’s great to know our team is making a difference! Your support means a lot to us.

January 03, 2025

Dealership Rating
Employee Rating

I was quite pleased with Cassie. Good communication and kept things on schedule. I appreciate a woman in a traditionally male dominated field. I especially enjoyed Alejandro Verga More

by mmmcboop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Green, James Birchman , Francisco Ostos, Alejandro Vergara, Fernando who helped me finance the car

Jan 06, 2025

Showcase Honda responded

Thanks! We’re thrilled to hear about your positive experience with Cassie, Alejandro, and the financing team. It's fantastic that you felt supported throughout the process. Enjoy your new car, and we look forward to serving you again at Showcase Honda!

December 30, 2024

Dealership Rating
Employee Rating

Run away,advisers are only looking for commission, take your car to a mechanic. They recommended transmission fluid change for my car even though they did it last time less than 3000 miles. They had me pay More

by souilimiloud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 02, 2025

Showcase Honda responded

Our goal is always to provide honest and transparent service, and we apologize if this was not conveyed during your visit. We recommend routine maintenance to ensure the longevity and performance of your vehicle, but we understand how it can feel repetitive when services are suggested close to a previous visit. We strive to ensure customers feel informed and confident about the services we recommend. If you would like to discuss your experience further, please reach out to Sean Hoopes, Service Director, at 602-274-3800.

December 23, 2024

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Great Service. Reasonably priced. Explained everything well and listened when I had something to say. More

by MARKOVSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Devin Suzuki, Austin Czerwinski

Dec 30, 2024

Showcase Honda responded

Thanks! We're thrilled to hear you had a great experience with us. Providing excellent service and valuing our customers' input is what we strive for. Your feedback is appreciated!

December 22, 2024

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Employee Rating

Showcase is the best car dealer for service and for your new car purchase needs More

by Kayla
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard York, Sean Hoopes, James Birchman, Devin Suzuki, Austin Czerwinski , Sebastian Eshelman, Daniel McCourt, Francisco Ostos, Kevin Proo

Dec 23, 2024

Showcase Honda responded

Kayla, thank you for your fantastic review! We're thrilled to hear that you had a great experience with us for both service and your new car purchase. Your support means a lot, and we look forward to serving you again in the future!

November 19, 2024

Dealership Rating
Employee Rating

Cassie is a rockstar at Showcase Honda! She is reliable, transparent, and helpful. Great customer service every time More

by Heartdocmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2024

Showcase Honda responded

Thanks for the fantastic feedback! We're thrilled to hear that Cassie made such a positive impact during your visits. Our team is dedicated to delivering top-notch service, and it’s great to know we hit the mark with you!

November 17, 2024

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Employee Rating

Good quality and service and friendly staff but the wait time a little long but all in all was good More

by timschaffer09
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Recommend Dealer
Yes
Nov 18, 2024

Showcase Honda responded

Thanks for the wonderful feedback, Tim! We're thrilled you enjoyed the quality and service from our friendly staff. We appreciate your patience during busy times and are always working to improve efficiency. Looking forward to serving you again soon!

November 16, 2024

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Very professional and personal service. Clear explanations of repairs and services, as well as costs. More

by dgemini2
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Showcase Honda responded

Thank you! We're thrilled to hear you had a great experience with our team. Clear communication and professionalism are our top priorities, and it’s wonderful to know we met your expectations. We appreciate your support!

November 14, 2024

Dealership Rating
Employee Rating

Kevin was very honest and up front about what needed to be done to my car. He called me to update me on prices and allowed me to think about it and call him back. More

by jaybyrd16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Proo

Nov 15, 2024

Showcase Honda responded

Thank you for your fantastic review! We're thrilled to hear that Kevin provided you with clear communication and honest updates. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Looking forward to serving you again!

November 08, 2024

Dealership Rating
Employee Rating

Satisfied completely each time I've called or come in for an appointment or even just showed up as an emergency Showcase Honda has been A++ on the spot getting it right each time! I feel like family as I'm r More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Showcase Honda responded

Sharon, thank you for your fantastic review! We're thrilled to hear you feel like family when you visit us. Our team, especially Cassie, is dedicated to providing top-notch service, and we appreciate your continued trust in Showcase Honda. Looking forward to seeing you again soon!

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