Cassie Allen
Cassie Allen at Showcase Honda

Cassie Allen | Page 13

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
225 Reviews
4.8

225 Reviews

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225 Reviews of Cassie Allen

March 27, 2025

Dealership Rating
Employee Rating

Deneen Smeraldo was my sales representative and she made my car buying experience totally stress free. All Showcase personnel were courteous and friendly. Definitely a five star experience! More

by Larry1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Deneen Smeraldo

Mar 28, 2025

Showcase Honda responded

Larry, we’re thrilled to hear about your stress-free experience with Deneen and our team! Providing excellent service is our priority, and it's great to know we hit the mark. Thank you for your kind words and for choosing us for your car purchase!

March 24, 2025

Dealership Rating
Employee Rating

I'm happy with the service provided. The work was completed as expected and the car is running great. More

by rwalteraz07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Showcase Honda responded

Thanks for the awesome feedback! We're thrilled to hear you're satisfied with our service and that your car is running smoothly. Your support means a lot to us!

March 23, 2025

Dealership Rating
Employee Rating

I’ve been a customer for a few years and I keep coming back because of the excellent service I receive. Not to mention very competitive prices when it comes down to servicing my car. Cassie always explain More

by brendacdurazo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Showcase Honda responded

Thank you so much for your continued loyalty! We're so glad to hear that you’ve been pleased with the excellent service and competitive prices over the years. Cassie’s attention to detail in explaining everything to you is exactly the experience we aim to provide, and we're happy to know she’s made such a positive impact. We truly appreciate your feedback and look forward to serving you for many more years to come!

March 14, 2025

Dealership Rating
Employee Rating

They provide hospitable service, and they also work pretty fast. It doesn't take hours to get something completed. More

by slicona465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Eshelman

Mar 17, 2025

Showcase Honda responded

We're delighted that you found our service to be both hospitable and fast. Thank you for choosing us!

March 10, 2025

Dealership Rating
Employee Rating

He was very helpful and Communicative at what they were doing also explained everything fine. More

by Fgloria2919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, James Birchman, Devin Suzuki, Austin Czerwinski, Jonathan Wilson , Sebastian Eshelman, Francisco Ostos, Kevin Proo, Joseph Ungor

Mar 11, 2025

Showcase Honda responded

Thank you for your feedback! We're glad to hear that our team member was helpful, communicative, and provided clear explanations throughout the process. We appreciate your kind words and look forward to assisting you again in the future!

March 07, 2025

Dealership Rating
Employee Rating

Very personable and caring and thorough with explaining about different services and the time that it will take to have done More

by racheldabomb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Devin Suzuki

Mar 10, 2025

Showcase Honda responded

We're pleased to hear our team was personable, caring, and thorough in explaining our services and timelines. Thank you for sharing your experience!

February 26, 2025

Dealership Rating
Employee Rating

An awesome dealership I am really happy u had the opportunity to have taken out a car from that dealership More

by Melina Acosta Bernal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Showcase Honda responded

Melina, thank you for your fantastic review! We're thrilled to hear you had a great experience with us. Enjoy your new car, and we look forward to seeing you again soon!

February 26, 2025

Dealership Rating
Employee Rating

Glad to have Cassie Allen as my service advisor. She always provides excellent customer service! More

by ecampill89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Showcase Honda responded

Thanks! We're thrilled to hear you had a great experience with Cassie. She truly embodies our commitment to excellent customer service. We appreciate your feedback and look forward to serving you again!

February 21, 2025

Dealership Rating
Employee Rating

He’s amazing he knows how to treat people he helped me out with a payment plan on my maintenance More

by Taniaalicea0342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, James Birchman, Devin Suzuki, Austin Czerwinski, Jonathan Wilson , Sebastian Eshelman, Francisco Ostos, Kevin Proo, Joseph Ungor, Richard York

Feb 24, 2025

Showcase Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team. Helping our customers is what we strive for, and we're glad we could assist you with your payment plan. Your support means a lot to us!

February 14, 2025

Dealership Rating
Employee Rating

Have had constant issues with my "certified preowned" Honda civic. Paid $700 for "major service" in September 2024. 1 went to a different mechanic last week who believes showcase Honda did not actually More

by TOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 17, 2025

Showcase Honda responded

We take the quality of our work seriously and strive to ensure that every customer receives the service they expect. Please know that we are committed to resolving any discrepancies with the work completed. We’d like to invite you to reach out to Sean Hoopes, our Service Director, at 602-274-3800. He would be more than happy to discuss the specifics of your situation and review the details of your service.

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