Cassie Smith
Cassie Smith at Arlington Heights Ford

Cassie Smith

Internet Manager

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Contact Me
5.0
118 Reviews

Hometown: Palatine Resides in: McHenry Cassie started here at age 16. She has worked in our office as a cashier, been a coordinator in our Business Development Center, and now manages that Department with Mayra. Cassie is also the personal assistant for all the managers...she gets handed all the things no one else is willing to do.

Dealership Experience

23 yrs, 10 mos

5.0

118 Reviews

Write a Review

118 Reviews of Cassie Smith

February 10, 2026

Dealership Rating
Employee Rating

Lonnie made purchasing a newer vehicle a breeze. We had our eye on a vehicle before we got there but Lonnie had all our paperwork setup and ready to go. Teddy helped us with a few options regarding More

by krios82281
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 11, 2026

Arlington Heights Ford responded

Thank you for sharing your experience with our team at Arlington Heights Ford. We're glad we could make the process smooth and comfortable for you. We appreciate your recommendations.

January 24, 2026

Dealership Rating
Employee Rating

I had a great experience with Elliot Reichel! He made the process quick, simple, and found me a great vehicle. More

by Parisi_mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 25, 2026

Arlington Heights Ford responded

Our team at Arlington Heights Ford is glad to hear your experience was smooth and efficient. We appreciate your feedback about the vehicle selection process. Thank you for choosing us.

January 02, 2026

Dealership Rating
Employee Rating

⭐️⭐️⭐️⭐️⭐️ Amazing Experience at Arlington Heights Ford! I had a fantastic experience purchasing my Bronco Sport from Arlington Heights Ford. The entire process was fast, easy, and completely stress-free More

by Kelsey G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 03, 2026

Arlington Heights Ford responded

Thank you for sharing your experience with us. We're glad our team could assist you smoothly with your Bronco Sport purchase. Enjoy your new vehicle from Arlington Heights Ford.

December 23, 2025

Dealership Rating
Employee Rating

Lonnie was very professional from the time I walked in. I found the Truck I wanted and made me want to come back and purchase the truck with his professionalism More

by gklepitsch
Recommend Dealer
Yes
Dec 23, 2025

Arlington Heights Ford responded

Thank you for sharing your experience with us. We're glad our team could assist you with finding the right truck. Arlington Heights Ford appreciates your business.

December 22, 2025

Dealership Rating
Employee Rating

Bought a used Explorer from Lonnie at Arlington Heights Ford. He was nice, accommodating, answered all of my questions and was very courteous and professional. Thank you. More

by Tn221211
Recommend Dealer
Yes
Dec 23, 2025

Arlington Heights Ford responded

We appreciate your feedback and are glad our team could assist you with the used Explorer. Thank you for choosing Arlington Heights Ford.

December 16, 2025

Dealership Rating
Employee Rating

Sam took real good care of me. I had been on a tough journey through 5 dealerships trying to find a vehicle. He made sure I didn’t have to go through that again and made the proces More

by Niche
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sam Vasco

Dec 16, 2025

Arlington Heights Ford responded

We're glad our team made your Bronco Sport purchase smooth and easy. Thank you for choosing Arlington Heights Ford. Enjoy your new vehicle.

November 08, 2025

Dealership Rating
Employee Rating

Shoutout to Jesus for being so helpful! The whole dealership was super friendly even Teddy the finance manager who made everything easy and quick. I only ended up with one car, but honestly More

by Jess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 09, 2025

Arlington Heights Ford responded

We're glad our team made your car buying experience smooth. Thanks for recommending Arlington Heights Ford. Drive safely in your new vehicle.

November 04, 2025

Dealership Rating
Employee Rating

Awesome dealership and salesperson. Got me the deal I wanted and compared to other Ford dealerships More

by SCOTTGOMEZ134
Recommend Dealer
Yes
Nov 05, 2025

Arlington Heights Ford responded

Thank you for choosing Arlington Heights Ford. We're glad our team could assist you with a great deal. We appreciate your feedback.

November 04, 2025

Dealership Rating
Employee Rating

Michael was the best and so easy to work with. We appreciated his patience and knowledge More

by slitardo612
Recommend Dealer
Yes
Nov 05, 2025

Arlington Heights Ford responded

Thank you for recognizing our team’s effort at Arlington Heights Ford. We're glad the experience was smooth and informative. We appreciate your feedback.

October 17, 2025

Dealership Rating
Employee Rating

Easiest vehicle purchase i ever made. Jesus was the best.. Very satisfied with the service as well. More

by Johngirschjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2025

Arlington Heights Ford responded

We're so pleased to hear you had a smooth vehicle purchase and were very satisfied with the service. Thank you for choosing Arlington Heights Ford.

1
...

Dealership Inventory (267 Vehicles)

used 2022 Ford Explorer car, priced at $29,843
2022 Ford Explorer
used
Forged Green Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Explorer car, priced at $50,810
2026 Ford Explorer
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
used 2016 Nissan Maxima car, priced at $13,995
2016 Nissan Maxima
used
Forged Bronze exterior
CVT
Front-wheel Drive
new 2026 Ford Maverick car, priced at $30,355
2026 Ford Maverick
new
Oxford White exterior
Automatic
All-wheel Drive
used 2018 Audi Q7 car, priced at $20,563
2018 Audi Q7
used
Orca Black Metallic exterior
Automatic
All-wheel Drive
new 2026 Ford Escape car, priced at $33,529
2026 Ford Escape
new
space silver metallic exterior
Automatic
All-wheel Drive