Cassie Smith | Page 13
Internet Manager
Arlington Heights Ford
801 W. Dundee Rd.
Arlington Heights, IL 60004
Dealership Experience
24 yrs, 5 mos
139 Reviews
Write a Review139 Reviews of Cassie Smith
January 05, 2020
Quick check-in. Friendly. Able to have tech road tested vehicle with me. Found problem and corrected concern. Fast service. Clean loaner vehicles. Flexible hours for my busy schedule. vehicle with me. Found problem and corrected concern. Fast service. Clean loaner vehicles. Flexible hours for my busy schedule. More
Other Employees Tagged: Jerry Hood , Service Advisor: Victor 5star
December 31, 2019
Great staff, especially the Service Dept. Best place to buy and service your vehicle. Sales mgmt. took the time to work with me, finance dept. gave me plenty of options on extended warranties , and serv buy and service your vehicle. Sales mgmt. took the time to work with me, finance dept. gave me plenty of options on extended warranties , and service dept. is simply the best! More
Other Employees Tagged: John Guido, Jr., Sam Vasco, Lonnie Catanese , Tony Guido, John Guido, Sr., Wade Mikosz, Neal Snyder, Steve Verhagen
December 06, 2019
As usual...another great Service experience! Wade is just a "straight arrow". He always gets my Ford running tip-top and the wait is always minimal. He has always taken care of my daughters' ca Wade is just a "straight arrow". He always gets my Ford running tip-top and the wait is always minimal. He has always taken care of my daughters' cars when they have had problems. Wouldn't think of going anywhere else. More
Other Employees Tagged: Jerry Hood, Mike Waddle , Wade Mikosz, John Rodriguez, Neal Snyder, Steve Verhagen
November 03, 2019
Everyone was amazing start to finish could not be happier all of my future purchases will be at Arlington Heights Ford thanks to everyone there all of my future purchases will be at Arlington Heights Ford thanks to everyone there More
Other Employees Tagged: Jesus Sanchez , Mayra Del Real, Tony Guido
October 05, 2019
the best all do the best to the detail and attention that you wont keep up all the good work getting in and out in the loaner was the best thank you all do the best to the detail and attention that you wont keep up all the good work getting in and out in the loaner was the best thank you More
Other Employees Tagged: Jerry Hood, Mike Waddle , Melissa Cazares, Mayra Del Real, Kristel Hibben, Cindee Manaves, Wade Mikosz, John Rodriguez, Steve Verhagen
September 10, 2019
customer service always friendly, knowledgeable customer service...clean area and staff communicates the issue and tell the price.....and also informs the customers of always friendly, knowledgeable customer service...clean area and staff communicates the issue and tell the price.....and also informs the customers of any up coming preventative maintenance, your car will need More
Other Employees Tagged: Jerry Hood, Mike Waddle , Victor Martinez, Wade Mikosz, Steve Verhagen, Jeff Reckards
August 08, 2019
Great service I highly recommend coming to this dealership’s service department. The staff is very welcoming and are very knowledgeable in what they do. The exceede I highly recommend coming to this dealership’s service department. The staff is very welcoming and are very knowledgeable in what they do. The exceeded my expectations in every way possible. I will definitely be coming back for more services. More
Other Employees Tagged: Jerry Hood, Mike Waddle , Melissa Cazares, Kristel Hibben, Arnie Kosovski, Wade Mikosz, John Rodriguez, Steve Verhagen
August 08, 2019
Great Dealership After a lifetime of buying Ford products and ten years having my Mercury Sable serviced at A H Ford due to Roto L M closing, I finally bought a new Ed After a lifetime of buying Ford products and ten years having my Mercury Sable serviced at A H Ford due to Roto L M closing, I finally bought a new Edge at A H Ford and you have a new customer for life. More
Other Employees Tagged: Lonnie Catanese , Tony Guido, John Rodriguez
June 05, 2018
Spoke With Cassie Smith on the phone Cassie and Janet are considerate and understanding. I tried to apply for Ford Credit online and had some issues with the approval process. Cassie ex Cassie and Janet are considerate and understanding. I tried to apply for Ford Credit online and had some issues with the approval process. Cassie explained the process, ran my credit and I was approved. It is so important for sales people to listen to the needs of the customer. Janet Trujillo, Cassie smith, Maria Patino, and krystall Guerrero are exemplary. I certainly feel that my needs for pricing and vehicle Information are met in a timely manner with kindness and consideration. I am still shopping for a new vehicle and a dealership. One should speak with Cassie Smith while doing their vehicle research. More
Other Employees Tagged: Kristel Hibben, Maria Patino, Krystall
June 08, 2017
Good service Good people to work with had problems at the beginning, but all work out great. Everyone was always ready to help. Thank you have a great season. Good people to work with had problems at the beginning, but all work out great. Everyone was always ready to help. Thank you have a great season. More
Other Employees Tagged: John Guido, Jr., Jesus Sanchez , Melissa Cazares, Mayra Del Real, John Rodriguez
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