Cassie Smith | Page 13

the best all do the best to the detail and attention that you wont keep up all the good work getting in and out in the loaner was the best thank you all do the best to the detail and attention that you wont keep up all the good work getting in and out in the loaner was the best thank you More

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customer service always friendly, knowledgeable customer service...clean area and staff communicates the issue and tell the price.....and also informs the customers of always friendly, knowledgeable customer service...clean area and staff communicates the issue and tell the price.....and also informs the customers of any up coming preventative maintenance, your car will need More

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Great service I highly recommend coming to this dealership’s service department. The staff is very welcoming and are very knowledgeable in what they do. The exceede I highly recommend coming to this dealership’s service department. The staff is very welcoming and are very knowledgeable in what they do. The exceeded my expectations in every way possible. I will definitely be coming back for more services. More

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Great Dealership After a lifetime of buying Ford products and ten years having my Mercury Sable serviced at A H Ford due to Roto L M closing, I finally bought a new Ed After a lifetime of buying Ford products and ten years having my Mercury Sable serviced at A H Ford due to Roto L M closing, I finally bought a new Edge at A H Ford and you have a new customer for life. More

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Spoke With Cassie Smith on the phone Cassie and Janet are considerate and understanding. I tried to apply for Ford Credit online and had some issues with the approval process. Cassie ex Cassie and Janet are considerate and understanding. I tried to apply for Ford Credit online and had some issues with the approval process. Cassie explained the process, ran my credit and I was approved. It is so important for sales people to listen to the needs of the customer. Janet Trujillo, Cassie smith, Maria Patino, and krystall Guerrero are exemplary. I certainly feel that my needs for pricing and vehicle Information are met in a timely manner with kindness and consideration. I am still shopping for a new vehicle and a dealership. One should speak with Cassie Smith while doing their vehicle research. More

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Good service Good people to work with had problems at the beginning, but all work out great. Everyone was always ready to help. Thank you have a great season. Good people to work with had problems at the beginning, but all work out great. Everyone was always ready to help. Thank you have a great season. More

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Very Sleazy Place...stay away! Classic Bait and Switch! Went for internet pricing...got a good deal from Cassie. She said the car was on the lot, made an appointment to come in to s Classic Bait and Switch! Went for internet pricing...got a good deal from Cassie. She said the car was on the lot, made an appointment to come in to see the car and close the deal. Turns out the car wasn't on the lot and the deal was a lie! These sleazy characters tried to increase the price less than 24 hours after Cassie made the deal. Cassie, of course, did not show her face. We thought we were coming home with a new car but instead came home feeling like we "dodged a bullet"...so lucky not to deal with the dishonest people at this dealership. More

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Excellent Experience I came in from an internet based ad and the dealership honored the pricing, no switch bait like other places, and then they explained everything about I came in from an internet based ad and the dealership honored the pricing, no switch bait like other places, and then they explained everything about my brand new car to me. I had such a wonderful experience from them, I am making recommendations and cannot wait to visit them for any service needs. More

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The third dealer turned out to be a Winner! After visiting 3 other dealerships I met Justin Silva who gave me all the respect and help to choose the right car purchase. He is truly an asset to After visiting 3 other dealerships I met Justin Silva who gave me all the respect and help to choose the right car purchase. He is truly an asset to Arlington Ford. I love my Escape and am happy with the follow up from Arlington Ford. More

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great first car buying experience Bob Jakubowski really did an excellent job making sure I was taken care of. He even stayed after hours to make sure I didn't leave with any questions Bob Jakubowski really did an excellent job making sure I was taken care of. He even stayed after hours to make sure I didn't leave with any questions about my new Ford Fusion. I am very happy with the overall customer service. The staff made buying my first car easy and comfortable. I would definitely recommend this dealership! More

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