Cassie Smith
Cassie Smith at Arlington Heights Ford
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Cassie Smith | Page 3

Internet Manager

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
58 Reviews

Hometown: Palatine Resides in: McHenry Cassie started here at age 16. She has worked in our office as a cashier, been a coordinator in our Business Development Center, and now manages that Department with Mayra. Cassie is also the personal assistant for all the managers...she gets handed all the things no one else is willing to do.

Dealership Experience

22 yrs, 2 mos

5.0

58 Reviews

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58 Reviews of Cassie Smith

June 24, 2022

Dealership Rating
Employee Rating

Drove all the way from Ohio to purchase a vehicle from Elliot Reichel! He made the entire process easy and fun and I highly recommend coming to Elliot! More

by rachhpollock
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Jose Gutierrez, Elliott Reichel , Jon Franklin, Tony Guido, John Rodriguez

Jun 29, 2022

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

June 23, 2022

Dealership Rating
Employee Rating

This is the 6th car I've bought from Elliot and he has made a customer for life out of me! If your looking for a great experience while buying a car, Elliot is your guy! More

by Zchislof
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Jose Gutierrez, Elliott Reichel , Jon Franklin, Tony Guido, Ben McCarty, John Rodriguez

Jun 28, 2022

Arlington Heights Ford responded

Zchislof, you have been doing business with the team here at Arlington Heights Ford for years and your review about us is truly appreciated. Enjoy your new vehicle that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Sincerely, The Arlington Heights Ford Team

June 17, 2022

Dealership Rating
Employee Rating

Elliott provided excellent service and was transparent throughout the entire process. Elliott was easy to work with and I enjoyed our 5 long hours. More

by mcafeealia
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Jose Gutierrez, Joe Baez, Elliott Reichel , Jon Franklin, Tony Guido, John Rodriguez

Jun 23, 2022

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

June 11, 2022

Dealership Rating
Employee Rating

Anthony Velasco Service Advisor was helpfull answering my questions & if he did not have the answers he would speak with the person in charge of that department I respect him for his honesty & follow More

by krashk01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Mike Waddle , Justin Silva, Anthony Velasco

Jun 15, 2022

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

May 07, 2022

Dealership Rating
Employee Rating

good dealer good people good service and fair treatment that’s all we want when dealing with cars arlington heights ford does it all More

by DJ2BIG
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Rich Jacobsen, Jerry Hood, Mike Waddle , Tony Guido, John Rodriguez

May 11, 2022

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

April 20, 2022

Dealership Rating
Employee Rating

Great service! Would highly recommend to to anyone! Kevin and Jerry are awesome! Thanks again! More

by Kikorod_1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2022

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Sincerely, The Arlington Heights Ford Team

April 14, 2022

Dealership Rating
Employee Rating

Very satisfied with the service and knowledge i received from Justin and Elliot. Smooth easy transaction More

by Deld1369
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Jose Gutierrez, Joe Baez, Elliott Reichel , Jon Franklin, Tony Guido, John Rodriguez, Justin Silva

Apr 19, 2022

Arlington Heights Ford responded

Deld1369, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Justin's and Elliot's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Arlington Heights Ford Team

January 10, 2022

Dealership Rating
Employee Rating

Elliott was the best! Helped me find the car I wanted and focused on exactly what I said I wanted and needed! The perfect fit More

by karlyt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Jose Gutierrez, Elliott Reichel , Jon Franklin, Tony Guido, John Rodriguez, Frank White

Jan 13, 2022

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

October 20, 2021

Dealership Rating
Employee Rating

I had an excellent experience at Arlington Ford. Sales and finance departments were very professional with the out-of-state sale. Highly recommend them! More

by jbrunk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Saldana, Frank White

August 26, 2021

Dealership Rating
Employee Rating

Mr. Waddle did an amazing job! The team is the best and you will not be sorry for your experience at arlington heights ford. Thanks guys! More

by Mrodriguez1116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Sam Vasco, Mike Waddle, Jose Gutierrez, Joe Baez , Jon Franklin, Tony Guido, John Rodriguez, Frank White

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