Overall, my experience with Westside Lexus is excellent.
Catalina, the sales representative who attended to me was very professional, accommodating and very patient. She is by far the best auto sale rep. I’
Catalina, the sales representative who attended to me was very professional, accommodating and very patient. She is by far the best auto sale rep. I’ve dealt with. The same is true with your finance department. I will definitely recommend Westside Lexus for anyone’s auto needs.
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by nickjr71
Verified Customer
Verified Customer
Nov 29, 2021 -
Westside Lexus responded
Nick - We love to hear that Catalina's service stood out to you. Thank you for supporting her by posting a great review! All of us at Westside Lexus are honored to earn your recommendation and we hope that you absolutely love your new vehicle. Safe driving!
They are caring, experienced, and interested in finding
the right vehicle for me. The experience was awesome!
the right vehicle for me. The experience was awesome!
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by Lanatrella
Verified Customer
Verified Customer
Nov 24, 2021 -
Westside Lexus responded
We're pleased that our team was caring, informative, and wonderful to work with. The entire Westside Lexus team appreciates this excellent review.
She take good care of me and keeping in touch still she
got a vehicle
got a vehicle
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by Sweetloving452002
Verified Customer
Verified Customer
Nov 22, 2021 -
Westside Lexus responded
Communication is key and we are happy to see that our team made your experience a great one. Thanks for choosing Westside Lexus!
Ask for Catalina she’ll take good care of you! She makes
sure to keep you in the loop about everything that’s going on with your purchase.
sure to keep you in the loop about everything that’s going on with your purchase.
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by elbida3
Verified Customer
Verified Customer
Oct 25, 2021 -
Westside Lexus responded
Thank you for the five stars! We love to see happy customers at Westside Lexus and appreciate your business. We'll make sure to share your compliments with Catalina for helping us leave a great impression! Until next time!
Catalina was helpful. She knows exactly what she is
doing. This is my 3rd vehicle purchase from her. I highly recommend her as your sales person. She will take good care of you.
doing. This is my 3rd vehicle purchase from her. I highly recommend her as your sales person. She will take good care of you.
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by jessepooh_2009
Verified Customer
Verified Customer
Oct 04, 2021 -
Westside Lexus responded
Catalina is certainly on of our best! Thanks for your continued support of Westside Lexus and congrats on your new car!
Great customer service, knowledgeable and professional
staff. Chris has been awesome with helping with service and maintenance of my old car. Catalina made the process and transition of getting a new car
staff. Chris has been awesome with helping with service and maintenance of my old car. Catalina made the process and transition of getting a new car smooth and easy. The exceptional customer service and staff made my decision in purchasing another Lexus a no brainer. I highly recommend Westside Lexus to family, friends and coworkers!!
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by shay
Verified Customer
Verified Customer
Sep 21, 2021 -
Westside Lexus responded
What a kind review, Shay! It's outstanding to hear that both our service and sales departments have played a role in the success of your experiences with us. Chris and Catalina will love to know that their assistance made for such a smooth visit and made staying in the Lexus family such an easy choice! We're lucky to have customers like you at Westside Lexus and we look forward to your next visit!
The process of selecting and purchasing a car was
professional, efficient, and made very simple by the great folks who work for Westside Lexus. I recommend this dealership to anyone looking for peopl
professional, efficient, and made very simple by the great folks who work for Westside Lexus. I recommend this dealership to anyone looking for people who genuinely care about their customers.
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by WEEDENTRACY
Verified Customer
Verified Customer
Aug 29, 2021 -
Westside Lexus responded
We are always more than happy to help. Thanks for supporting Westside Lexus and congrats on your new car!
Great service at west side Lexus. Everyone was very
helpful and made the process very easy. It was my first car buying experience and they helped me with it.
helpful and made the process very easy. It was my first car buying experience and they helped me with it.
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by Jose
Verified Customer
Verified Customer
Aug 29, 2021 -
Westside Lexus responded
Jose, we always enjoy assisting someone with their first car purchase! It's outstanding to hear that the experience felt easy and we hope you'll continue to lean on the Westside Lexus team for all of your automotive needs!
I was overcharged for a vehicle. I would definitely
recommend shopping around before purchasing here. If I could do it all over again, I’d go somewhere else.
recommend shopping around before purchasing here. If I could do it all over again, I’d go somewhere else.
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by Screen Name
Verified Customer
Verified Customer
Sep 10, 2021 -
Westside Lexus responded
I'm sorry to hear that you aren't completely satisfied with your recent purchase. I would like to touch base with you regarding your concerns and offer my assistance if possible. I won't be able to find your phone number from this review so please feel free to give me a call at your earliest convenience. Thank you,
James Breaux - General Sales Manager - 1 (281) 558-3030
The people are very friendly and the service is fast and
professional. I had my financing in hand, and I was in and out in an hour.
professional. I had my financing in hand, and I was in and out in an hour.
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by jmquayhagen
Verified Customer
Verified Customer
Aug 23, 2021 -
Westside Lexus responded
Thanks for your great review and your confidence in Westside Lexus!
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