Catherine Cole

Added junk fees to my new car order : $629 for Environmental Protection Package + $299 for nitrogen tires fill. Did not want to remove. Pretended that all sales have that, which is not correct as Environmental Protection Package + $299 for nitrogen tires fill. Did not want to remove. Pretended that all sales have that, which is not correct as I know someone who purchased a new car there a month earlier without those junk fees. Hopefully the FTC will crack down and they will be affected so this practice is stopped. Communication via email with Chris Barner was dry : no hello, no regards. Communication with Catherine Cole was much better, but she missed showing the bill of sale before the order was placed to Ford. More

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I have had 3 recalls and have taken my car twice and was told the part was not in …wish I would’ve known that before I came all the way up there and this last recall I have been waiting for months have not told the part was not in …wish I would’ve known that before I came all the way up there and this last recall I have been waiting for months have not been called yet! More

by macklinmyra Verified Customer Verified Customer

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Super solid service. I would absolutely recommend. Very informative, quick and precise. I will be going back. I would absolutely recommend. Very informative, quick and precise. I will be going back. More

by BDub22 Verified Customer Verified Customer

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Unmatched convenience to be able to hand over keys to a representative that comes to where you are for pick-up and delivery. representative that comes to where you are for pick-up and delivery. More

by Allen.edwards Verified Customer Verified Customer

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Everyone was very professional and friendly. I was greeted at the front door by CC who was very pleasant. I was greeted at the front door by CC who was very pleasant. More

by marie.jackson62 Verified Customer Verified Customer

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Everyone is very friendly and professional. Took my car in without an appointment and they took care of me. Always enjoy going there Took my car in without an appointment and they took care of me. Always enjoy going there More

by motvate Verified Customer Verified Customer

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Registration process has not been smooth at all. I still don't know if the vehicle is legal to be on the road. I still don't know if the vehicle is legal to be on the road. More

by cora.grandfield Verified Customer Verified Customer

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The service was great curtsy staff reasonably wait time for my vehicle curtsy ride to my job thanks for my vehicle curtsy ride to my job thanks More

by GB Verified Customer Verified Customer

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Very friendly and courteous. They took care of my warranty issues even calling them to keep me up to date of issues. They took care of my warranty issues even calling them to keep me up to date of issues. More

by RAVI Verified Customer Verified Customer

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Very friendly and helpful… they get you in and out quickly as possible. Explain to you anything they do or anything you need to have done to your vehicle quickly as possible. Explain to you anything they do or anything you need to have done to your vehicle More

by MIMIREECE Verified Customer Verified Customer

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