Cathy Hagan
Cathy Hagan at Legend Porsche Audi VW

Cathy Hagan | Page 10

Service Advisor

Legend Porsche Audi VW

158 Merrick Rd.
Amityville, NY 11701

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4.8
128 Reviews
4.8

128 Reviews

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128 Reviews of Cathy Hagan

December 19, 2023

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Employee Rating

Very friendly and knowledgeable, performed service as required. I would highly recommend bringing your car here for service. More

by ozner2987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Schmitt , Jack

Dec 19, 2023

Legend Porsche Audi VW responded

Hello, thank you for your great review and recommendation! We're delighted to hear that you found our team to be friendly and knowledgeable while providing the required service for your car. We look forward to welcoming you back for any future service needs. Thank you for choosing Legend Volkswagen! If there is anything you may need, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

December 14, 2023

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Great service from the valet to the service writer, and that’s coming from a guy who was a luxury dealer Finance Director for 30 plus years . Keep up the great work . More

by ASR4CARS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Heather Schmitt , Scott Ladd, David Zelen, Jackie O

Dec 14, 2023

Legend Porsche Audi VW responded

Thank you so much for your amazing feedback! Your kind words mean a lot to us as someone with an extensive background in this field, we really do appreciate you taking the time to write us about your experience. Thank you for acknowledging our efforts, and we look forward to continuing to meet your expectations in the future. If there is anything you may need, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

December 06, 2023

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Love them. Always a please to deal with. Thank you as always, you’re the best! More

by JOHN@FLOWERHILLAUTOBODY.COM
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Ladd

Dec 06, 2023

Legend Porsche Audi VW responded

Hello John, thank you so much for the kind words! We are very happy to hear you are consistently delighted with our service and we're grateful to have your loyalty. We look forward to providing you with more great service visits in the future. Thank you for choosing Porsche Amityville! If there is anything you may need, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

December 05, 2023

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Employee Rating

Ed Jaffe is the best. The service manager, Scott, is awesome! This is our 25+ Audi! More

by Lynnsue51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivy Feinsilver, Edward Jaffe, Scott Ladd

Dec 05, 2023

Legend Porsche Audi VW responded

Hello Lynn, thank you for your kind words and loyalty with us! We are pleased to hear that both Ed and Scott have been positive parts of your experiences with us. We value our staff's commitment to providing our customers with top notch customer service. We will be sure to pass the compliments along to both of them. We are grateful for your continued business with us and we look forward to providing you with more great sales and service experiences in the future, thank you! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup

December 03, 2023

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Employee Rating

The woman working was amazing. She was kind and helpful. Service was completed quickly. I will come back here for my next service. More

by Sv22
Service Price Transparency
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Recommend Dealer
Yes
Dec 04, 2023

Legend Porsche Audi VW responded

Hello, thank you for your great review! We appreciate the compliments about our staff and we're happy to hear your visit was quick and easy. We look forward to providing you with more great service on your next visit! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

November 30, 2023

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Employee Rating

Had to wait 40 min after appointment time of 12 to be seen. by Edd More

by matty2054
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivy Feinsilver, Edward Jaffe

Nov 30, 2023

Legend Porsche Audi VW responded

Hello, thank you for taking the time to leave us feedback on your recent visit with us. We are very sorry you waited for that long, we try our best to see our customers immediately and it seems we fell short on that this time. We would love to get in touch with you about your experience, but we can’t seem to find you in our system. You can write to us at customercare@legendautogroup.com. Please include your best contact information and the best time for us to get in contact with you to review your situation. Rep: Audi Massapequa

November 23, 2023

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Knowledge and experience makes Ed and this dealership top on my list. Purchased and leased Audi’s and Porsches because of their leadership, understanding and sincerity. I would not consider going anywhere el More

by BKLERER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivy Feinsilver, Edward Jaffe, Ronny in parts is absolutely an expert.

Nov 24, 2023

Legend Porsche Audi VW responded

Thank you for your kind words! We really appreciate the wonderful feedback and your loyalty with us. We are delighted to hear that our team has continued to provide you with great experiences and we look forward to continuing to meet and exceed your expectations in the future! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

November 20, 2023

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It is impossible to get a loaner car from this dealership. I payed cash for a job that should have taken one day but turned into 3. Once I picked up my vehicle it was in worst condition then I lef More

by Evan.menard
Service Price Transparency
Workmanship
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Recommend Dealer
No
Nov 24, 2023

Legend Porsche Audi VW responded

Hello Evan. We are sorry to hear that our service did not meet your expectations. We understand that you spoke to our service director Scott during your most recent visit and he explained to you what the issue was and why there was a wait. We do apologize about the inconvenience and we hope if you do choose to service with us in the future we can provide you with a much better experience. Have a good weekend and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup

November 19, 2023

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Cathy and Heather are the greatest. They consistently provide quality service to everyone day in and day out. More

by VASQUEZ.JONATHAN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Murphy, Heather Schmitt, Piotr Motyl , Ivy Feinsilver, Scott Ladd, Michael Paskoff

Nov 20, 2023

Legend Porsche Audi VW responded

Hello Jonathan, thank you for your kind words! We are delighted to hear that Heather and Cathy gave you a great service experience with us. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

November 12, 2023

Dealership Rating
Employee Rating

It always clean and the staff is very accommodating and helpful Kathy at the desk is always a pleasure to deal with she keeps that place running like a Swiss watch More

by BLITZZ93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Schmitt , Ivy Feinsilver, Scott Ladd, David Zelen

Nov 13, 2023

Legend Porsche Audi VW responded

Thank you for your kind words! We are happy to hear that Cathy's amazing service left such a good impression. We're proud to have her on our team and we look forward to providing you with incredible service in the future! If there is anything you may need, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

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