Cathy Hagan
Cathy Hagan at Legend Porsche Audi VW

Cathy Hagan | Page 9

Service Advisor

Legend Porsche Audi VW

158 Merrick Rd.
Amityville, NY 11701

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4.8
128 Reviews
4.8

128 Reviews

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128 Reviews of Cathy Hagan

February 29, 2024

Dealership Rating
Employee Rating

The legend dealership group is been terrific in a service department. I actually go out of my way because I do not like the service department of the dealership. I purchased my car from I have a Volkswagen a More

by DEROSAJ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Schmitt , David Zelen, Jask S

Mar 01, 2024

Legend Porsche Audi VW responded

Hi Mr. Derosa, thank you for your great review! We're happy to know that our service department is your go-to choice! We appreciate the support and thank you for choosing Legend Auto Group to service with. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

February 28, 2024

Dealership Rating
Employee Rating

As always excellent service! !!! The service team is informative and they are on top of communication of the status of the car. More

by angrosey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Ladd

Feb 28, 2024

Legend Porsche Audi VW responded

Hello, thank you for your amazing review! We're pleased to hear you are always satisfied with our service team's work. Keeping our customers up-to-date and well-informed is a huge priority for us and we're happy to see this reflected in your experience. Thank you for choosing Legend VW to service with. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

February 16, 2024

Dealership Rating
Employee Rating

Most excellent people who are very considerate and always do business the right way!!! Would totally recommend!!!! More

by IMPELL7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Schmitt , Scott Ladd, David Zelen

Feb 16, 2024

Legend Porsche Audi VW responded

Hello Tony, thank you for your kind words! We are happy to know our team always provided you with an amazing experience. We appreciate the recommendation and thank you for taking the time to leave us a great review. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

January 24, 2024

Dealership Rating
Employee Rating

The service center is always convenient, they do great work and the staff is great. I have zero complaints. More

by EMP7TH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Schmitt , Scott Ladd, David Zelen

Jan 24, 2024

Legend Porsche Audi VW responded

Hello, thank you so much for the great feedback! We're very happy to here that you are always satisfied with our team's work. We really appreciate you taking the time to leave us a great review about our performance, thank you! If there is anything you may need, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

January 19, 2024

Dealership Rating
Employee Rating

I appreciate the service I receive at particular dealership in Amityville, There no for me to express More

by unique95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Schmitt , Scott Ladd, David Zelen

Jan 19, 2024

Legend Porsche Audi VW responded

Hi, thank you for your kind words! We're happy to hear you enjoy our services and we look forward to providing you with many more great service visits. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

January 11, 2024

Dealership Rating
Employee Rating

Always great service. Jack was very nice and professional. Work done was great and on time. More

by MCOTTONE76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2024

Legend Porsche Audi VW responded

Hello, thank you for your wonderful feedback! We're happy to hear that you had a great service visit with us. We're also pleased to know our team worked efficiently and your vehicle was ready when promised. Thank you for choosing Legend VW to service with! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

January 10, 2024

Dealership Rating
Employee Rating

Just had my 100,000 mile checkup and once again Legend exceeds my expectations. From the moment I was greeted by Jack Simon to getting my car back I was made to feel comfortable, important & cared for. I More

by syoung429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Simon

Jan 10, 2024

Legend Porsche Audi VW responded

Hi Mr.Young, thank you for your wonderful review! We're delighted to hear that we have continued to go above and beyond your expectations. We strive to always provide a personable customer experience and we're happy to see that this was reflected in your experience with us. Jack and Jon are valuable members of our staff and we'll be sure to pass along the great feedback and compliments along. Thank you for taking the time to write to us about your great experience, we really appreciate it! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

January 01, 2024

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Employee Rating

Ozzie was my salesman. Alway followed and answered all my questions kept in touch thought out the process More

by JOHNWIMER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivy Feinsilver, Ozzie

Jan 01, 2024

Legend Porsche Audi VW responded

Hi John, thank you for your great review! We're pleased to know that Ozzy kept you well informed and followed up throughout your sales experience with us. We appreciate you taking the time to tell us about your positive experience and thank you for choosing Audi Massapequa! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week, a happy new year, and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup

December 29, 2023

Dealership Rating
Employee Rating

Very courteous, friendly and my car was cleaned on pick up. Such a PLUS! Highly recommend! More

by susanp911
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Schmitt , Scott Ladd, David Zelen

Dec 29, 2023

Legend Porsche Audi VW responded

Hello Susan, thank you so much for your great review! We're pleased to hear that you had an amazing experience with our service team. We pride ourselves on our staff's great customer service skills and efficiency. Thank you for your recommendation, we appreciate you taking the time to tell us about your visit. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend, a happy new year and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

December 24, 2023

Dealership Rating
Employee Rating

Service department personnel were great. Friendly, respectful and attentive. Convenient location. Would highly recommend Sevice here. More

by askjem83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Schmitt , Scott Ladd, David Zelen

Dec 26, 2023

Legend Porsche Audi VW responded

Hello, thank you for your great review! We are grateful for the wonderful feedback and are happy to hear you had a great experience with us. Our team takes pride in providing amazing customer service. Thank you for choosing Legend Volkswagen! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

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