Cathy McCarthey | Page 9

Mini van Looking for a mini van to accommodate numerous items and our Cavalier King Charles spaniel. Cathy was very knowledge of the Chrysler Pacificia and w Looking for a mini van to accommodate numerous items and our Cavalier King Charles spaniel. Cathy was very knowledge of the Chrysler Pacificia and was able to work with our needs and desires to come up with a vehicle that met our needs. More

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Cathy is awesome! Cathy was amazing, she helped me find the van of my dreams. Cathy took the time to show me how to utilize all the new features on the van and even hel Cathy was amazing, she helped me find the van of my dreams. Cathy took the time to show me how to utilize all the new features on the van and even helped with the financing. More

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Awesome Cathy was fantastic, made finding a car a fun activity! Overall happy with my experience! Everyone else involved was very understanding and friendly a Cathy was fantastic, made finding a car a fun activity! Overall happy with my experience! Everyone else involved was very understanding and friendly as well it was a heartwarming experience. More

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I'll be back! After weeks of searching my area (Lynchburg & surrounding cities & counties) I took my daughters advice and made time to travel to Whitten Bros. and I After weeks of searching my area (Lynchburg & surrounding cities & counties) I took my daughters advice and made time to travel to Whitten Bros. and I'm so glad I did! Not only did I find my perfect car, Cathy was the perfect assistant. She sincerely had my best interest at heart, over and above 'making the sale'. Cathy, thank you! I truly appreciate the opportunity to 'work' with you! More

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People that do their job with Pride! The team at Whitten Brothers is truly Top Notch. I have now dealt with both Service and Sales with no issues. My first visit there had some hiccups a The team at Whitten Brothers is truly Top Notch. I have now dealt with both Service and Sales with no issues. My first visit there had some hiccups and I had to ask for nothing. They had a recovery plan already in place before I even had to ask. You don’t find this many places anymore. I just made one of the biggest purchases of my life at this dealership and it couldn’t have been better. There was no pressure and I could have called it all off with nobody haggling me. Thankfully I didn’t because what I received isn’t available in Richmond. I will definitely be a repeat customer. More

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2019 Ram 1500 Laramie Outstanding Service. Our Sales rep Cathy McCarthy was phenomenal. They were extremely accommodating allowing us to look through multiple trucks before Outstanding Service. Our Sales rep Cathy McCarthy was phenomenal. They were extremely accommodating allowing us to look through multiple trucks before deciding. They stayed late to finish the paperwork and continued to do it with a smile. I will continue to shop at this dealership in the future. One of the best car buying experiences I have ever had. More

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Love my car We had a great experience at this dealership. It was Fourth of July so they were a little understaffed but other than that I’m very pleased. Love my c We had a great experience at this dealership. It was Fourth of July so they were a little understaffed but other than that I’m very pleased. Love my car. More

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Good price; good service I've been looking for a Dodge Challenger with specific equipment for some time. While browsing the Internet, I found the exact car I wanted at Whitte I've been looking for a Dodge Challenger with specific equipment for some time. While browsing the Internet, I found the exact car I wanted at Whitten Brothers. They made me a great offer via email, so I went to the dealership for a test drive. I worked with Cathy McCarthey, who was a pleasure -- very knowledgeable, pleasant, and not pushy, I bought the car and drove it home the same day. My only criticism is the dealership's use of the Kelley Blue Book Instant Cash program to value my old car. The dealer encouraged me to use the program before coming in, and it gave a generous value. The program web site indicated that I could use that value as the trade in amount or sell my old car for that price to the dealer. When I arrived at the dealer, however, I was told that the quoted price had no validity, and they made me a substantially lower offer for trade in. After some negotiation, we arrived at a trade in value about $300 less than the KBB amount, which I accepted -- I really wanted that new car! However, Whitten Brothers should either honor the KBB price or get out of the program. What they are doing now is misleading. Otherwise, buying my new Challenger from Whitten was a great experience. More

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To Cathy and the staff at Whitten Brothers of Ashland Frist of all, I thank Carthy McCarthey for helping me to find the 2018 Jeep grand Cherokee that i was looking for. Cathy, you didn't have the 2018 Jee Frist of all, I thank Carthy McCarthey for helping me to find the 2018 Jeep grand Cherokee that i was looking for. Cathy, you didn't have the 2018 Jeep grand Cherokee on your lot in Ashland, but you never stop looking until you found one in the computer. Cathy, you more than exceeded my expectations. I would not hesitate to recommend my friends and clients to you .You are a people person and a very good sales lady. I also thank the staff at Whitten Brothers of Ashland for working with me. This is the third jeep that I have brought from Whitten Brothers of Ashland and the staff have been very good to me. Thank all of you, and GOD BLESS More

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My 2nd 2018 Ram1500 My experience with Whitten Brothers was beyond excellent. I have worked with Cathy McCarthey prior and returned to purchase another vehicle. The exper My experience with Whitten Brothers was beyond excellent. I have worked with Cathy McCarthey prior and returned to purchase another vehicle. The experience that Cathy gave was extremely professional as she worked with me and intently listened to me with what vehicle I was looking for and with what options and packages came with that vehicle. As I had purchased a brand new 2019 Ram 1500, I was not happy with certain features with the vehicle and Cathy was more than happy to assist me to find another vehicle to exchange the Ram for. Cathy sat and went over several vehicles she thought would fit what I was in search for. She has such patience in assisting me as well as she is not a pushy salesperson. She took the time to find the right vehicle for me and I ended up purchasing a 2018 Ram 1500 Limited. Cathy truly shows compassion with her customers and goes out of her way to do all she can to find the right vehicle for them. Charlie Browne handled all of the financing paperwork for the vehicle and kept me constantly updated on what extra information would be needed and where the process was at all times. He made the financing part of the purchase so easy and stressfree for me. Everyone who assisted me in this purchase was excellent to work with. I did not feel as if I was just another customer, between Cathy and Charlie they worked diligently with me on this purchase. I will definitely recommend Cathy McCarthey and Charlie Browne at Whitten Brothers of Ashland for anyone looking to purchase a new vehicle. The experience with Cathy and Charlie has been a pleasure and I appreciate everything they did in order for me to find a vehicle I would be truly happy with. More

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