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Cauther Sekatawa
Cauther Sekatawa at Tynan's Volkswagen
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Cauther Sekatawa | Page 6

Service Advisor

Tynan's Volkswagen

700 S Havana St
Aurora, CO 80012

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4.7
1,022 Reviews

Industry Experience

12 yrs, 5 mos

4.7

1,022 Reviews

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1022 Reviews of Cauther Sekatawa

January 19, 2024

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I had an issue with my Tiguan making a loud noise in reverse. Particularly backing in and out of parking spots. I dropped it off and they had my vehicle all day. They said they couldn't recreate it, but More

by mricha330
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Recommend Dealer
No
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January 19, 2024

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They Tried to overcharge me. I gave them a piece that I needed to take my engine light off and it’s still on. More

by Tae
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Recommend Dealer
No
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Jan 22, 2024

Tynan's Volkswagen responded

We are truly sorry to hear about your experience, and we apologize for any frustration or inconvenience caused. Our goal is to provide excellent service, and it's disheartening to learn that we fell short in your case. If you could provide more details about the specific piece you provided and the concerns with your engine light, we'll do our best to address and resolve the situation promptly. Thank you for bringing this to our attention, and we appreciate the opportunity to make things right. Jacqueline Goldsboro-Customer Care Coordinator

December 22, 2023

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All items were done right the first time. I did have to check in often after the expected completion time to find the status of the car. Would have preferred a more proactive approach from th More

by matthew.haegele
Recommend Dealer
Yes

Other Employees Tagged: Cauther Sekatawa

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Dec 26, 2023

Tynan's Volkswagen responded

Thank you for taking the time to share your feedback with us. We're glad to hear that all the service items were completed correctly on the first attempt. However, we apologize for any inconvenience caused by the need to check in frequently for updates. We appreciate your business and are committed to making the necessary adjustments to provide you with an even better experience in the future. Thank you for bringing this to our attention .Jacqueline Goldsboro- Customer Care Coordinator

December 22, 2023

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This family owned business is the best dealership I've had in 60 years of living and about 27 cars. More

by Juan
Recommend Dealer
Yes

Other Employees Tagged: Cauther Sekatawa

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Dec 26, 2023

Tynan's Volkswagen responded

Thank you so much for your glowing review! We are truly honored to be recognized as the best dealership in your 60 years of car ownership and with 27 cars under your belt. Being a family-owned business, we take great pride in creating a positive and memorable experience for our customers. We look forward to being your trusted dealership for many more car journeys ahead! Jacqueline Goldsboro- Customer Care Coordinator

December 18, 2023

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My experience was great. They were professional and got the job done quickly and easily More

by KRISTINCLAPHAM50
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Recommend Dealer
Yes

Other Employees Tagged: Brian Williams

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Dec 19, 2023

Tynan's Volkswagen responded

Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that you found our services professional and efficient. We appreciate your support and hope to have the opportunity to serve you again in the future! Jacqueline Goldsboro- Customer Care Coordinator

December 17, 2023

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Tynan's and Cauther have always taken the best care of all my needs. I love the family owned and operated feeling and will always service and purchase my vehicles from Tynan's. More

by TMAX
Recommend Dealer
Yes

Other Employees Tagged: Cauther Sekatawa

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Dec 18, 2023

Tynan's Volkswagen responded

We're thrilled to hear about your positive experiences with Tynan's and Cauther! Thank you for taking the time to share your feedback. We're honored that you've chosen to entrust us with your vehicle needs and look forward to continuing to serve you in the future . Jacqueline Goldsboro- Customer Care Coordinator

Dec 17, 2023

TMAX responded

Between the sales department, finance department and the service department, Tynan’s has always exceeded my expectations.

December 13, 2023

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Great communication! Great communication, offered to let me pick up car until parts were in. I couldn't so they kept it until completed and washed it. More

by Korinak
Recommend Dealer
Yes

Other Employees Tagged: Cauther Sekatawa

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Dec 13, 2023

Tynan's Volkswagen responded

Thank you so much for taking the time to share your positive experience with our services! Your feedback is greatly appreciated, and we look forward to serving you again in the future. If you have any further comments or suggestions, feel free to share them with us. Safe travels! Jacqueline Goldsboro- Customer Care Coordinator

December 09, 2023

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Florian was very helpful. Even after signing off on the deal, he made follow up calls to make sure everything was OK. More

by EDRISAKANTEH
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Recommend Dealer
Yes

Other Employees Tagged: Tom Romolo , Florian

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Dec 11, 2023

Tynan's Volkswagen responded

Thank you for sharing your positive experience with Florian !We appreciate your business and look forward to serving you again in the future. If you have any friends or family looking for a similar experience, we'd be grateful for any referrals. Thank you for choosing Tynan's Volkswagen, and we wish you many happy miles on the road! Jacqueline Goldsboro-Customer Care Coordinator

December 09, 2023

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They aren’t kidding when they say Express. My car was done before I finished breakfast. Thank you for washing my car too. Tynan’s is awesome. Thanks. More

by VaNessaP
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Recommend Dealer
Yes

Other Employees Tagged: Brian Williams

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Dec 11, 2023

Tynan's Volkswagen responded

Thank you for your fantastic feedback! We're thrilled to hear that our Express service lived up to its name, and your car was ready before you finished breakfast. Your kind words mean a lot to us, and we're grateful for your trust in Tynan's. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to let us know. Safe travels, and thank you for choosing Tynan's! Jacqueline Goldsboro - Customer Care Coordinator

December 09, 2023

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Easy great also great service, love to Brian Willian assist ,Tynan VW is the best👍👏 More

by KAMILAHCASE1010
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Recommend Dealer
Yes

Other Employees Tagged: Brian Williams

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Dec 11, 2023

Tynan's Volkswagen responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you had an easy and great experience with excellent service at Tynan's Volkswagen. It's fantastic that Brian Williams provided the assistance you needed, and we'll be sure to pass on your appreciation to him. We appreciate your kind words and your trust in Tynan's Volkswagen. Thank you for choosing us, and we look forward to serving you again in the future. Safe travels, and enjoy your time with your Volkswagen! Jacqueline Goldsboro -Customer Care Coordinator

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