Cauther Sekatawa
Cauther Sekatawa at Tynan's Volkswagen
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Cauther Sekatawa | Page 7

Service Advisor

Tynan's Volkswagen

700 S Havana St
Aurora, CO 80012

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4.7
1,023 Reviews

Industry Experience

12 yrs, 5 mos

4.7

1,023 Reviews

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1023 Reviews of Cauther Sekatawa

December 09, 2023

Dealership Rating
Employee Rating

Florian was very helpful. Even after signing off on the deal, he made follow up calls to make sure everything was OK. More

by EDRISAKANTEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Romolo , Florian

Dec 11, 2023

Tynan's Volkswagen responded

Thank you for sharing your positive experience with Florian !We appreciate your business and look forward to serving you again in the future. If you have any friends or family looking for a similar experience, we'd be grateful for any referrals. Thank you for choosing Tynan's Volkswagen, and we wish you many happy miles on the road! Jacqueline Goldsboro-Customer Care Coordinator

December 08, 2023

Dealership Rating
Employee Rating

Always good. 15 years In and out quickly. Job is good quality Keep it up More

by ULLSTAM
Recommend Dealer
Yes

Other Employees Tagged: Cauther Sekatawa

Dec 08, 2023

Tynan's Volkswagen responded

Thank you so much for taking the time to leave us a stellar 5-star review! We truly appreciate your loyalty over the past 15 years, and we're thrilled to hear that your experiences with our service department have consistently been positive. Thank you for choosing us, and we look forward to continuing to serve you for many more years. Jacqueline Goldsboro - Customer Care Coordinator

December 08, 2023

Dealership Rating
Employee Rating

In all of my dealings with this dealership and with Cauther I have encountered friendly helpful honesty, good work carefully done, and in a timely manner. More

by BARBARAAHUGGINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2023

Tynan's Volkswagen responded

Thank you for taking the time to share your positive experiences with our dealership and specifically with Cauther !We appreciate your trust in our dealership, and we look forward to continuing to provide you with top-notch service in all your future dealings with us. Thank you for choosing us, and we value your continued business! Jacqueline Goldsboro- Customer Care Coordinator

December 06, 2023

Dealership Rating
Employee Rating

Efficient, flexible, kind, genuine, transparent We got a great deal on the vehicle and the customer service was above and beyond. The fact that they came to our house to sign papers and dropped the car off More

by SAMANTHA.L.DAVIS
Recommend Dealer
Yes

Other Employees Tagged: Cauther Sekatawa

Dec 06, 2023

Tynan's Volkswagen responded

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that your experience with our team was efficient, flexible, and filled with kindness and transparency. It's wonderful to know that you feel you received a great deal on your vehicle. Your satisfaction is truly important to us, and we appreciate your trust in choosing us for your automotive needs .Jacqueline Goldsboro-Customer Care Coordinator

December 06, 2023

Dealership Rating
Employee Rating

I’m new to the area. The team took my call first thing in the morning, and guided me through VW RS Assistance, confirmed I was safe; and when I made it to their services More

by CLESTER.MPSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Williams

Dec 07, 2023

Tynan's Volkswagen responded

Welcome to the area! We are thrilled to have had the opportunity to assist you and are delighted to hear about your positive experience with our team If there's anything more we can do for you or if you have any further questions, please feel free to reach out. We appreciate your trust in choosing our services, and we look forward to being your go-to automotive resource. Jacqueline Goldsboro-Customer Care Coordinator

December 05, 2023

Dealership Rating
Employee Rating

The car rattles when it starts and when driving. Does not appear to be any quality control More

by KEVINMFAUST
Recommend Dealer
No

Other Employees Tagged: Cauther Sekatawa

December 03, 2023

Dealership Rating
Employee Rating

Absolutely no communication. Poor service, inconsiderate. Overall disappointed with how things have been handled Was referred over to Tynan's and feel like I have received less t More

by REBEKAHKAY79
Recommend Dealer
No

Other Employees Tagged: Cauther Sekatawa

December 03, 2023

Dealership Rating
Employee Rating

Lots of issues cropped up in my repair but they kept to their word and completed the work. More

by 2018 Trax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 03, 2023

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Employee Rating

Nightmare experience. From placing appointment to getting my vehicle back. They dont care or have pride for good service. Terrible communication. They are holding all the More

by ZAKJACOBSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Williams , Keith. Matt, Monique

Dec 05, 2023

Tynan's Volkswagen responded

We sincerely apologize for the nightmare experience you've had with our service, from scheduling the appointment to the return of your vehicle. Your feedback is deeply concerning to us, and we understand the importance of addressing your concerns promptly. Please allow us the opportunity to address your specific concerns and work towards a resolution. If you could provide more details or contact our customer service team at jacqueline.goldsboro@tynans.com , we would appreciate the chance to investigate and understand your experience better. Thank you for bringing this to our attention, and we hope to have the opportunity to rectify the situation and make amends. Jacqueline Goldsboro- Customer Care Coordinator

December 03, 2023

Dealership Rating
Employee Rating

Always prompt on getting back for an appointment. Service is done correctly and quickly and well done More

by ARASCOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2023

Tynan's Volkswagen responded

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you have consistently received prompt responses when scheduling appointments with our service department. If there's anything specific you'd like to share or if there are ways we can further enhance your experience, please feel free to let us know. Thank you for choosing Tynan's Volkswagen for your automotive service needs. We look forward to continuing to provide you with excellent service in the future. Jacqueline Goldsboro- Customer Care Coordinator

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