Cauther Sekatawa

Tynan's Volkswagen responded

"Thank you for the fantastic review! We're thrilled to hear that you had a positive experience with us and that our team provided you with great service .If you ever need assistance in the future, please don't hesitate to reach out. We're here to help!" Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

"Thank you so much for taking the time to leave us a review! We're glad to hear that you're happy with the assistance you received regarding your navigation system. We apologize for any inconvenience caused by the extended timeframe. We truly appreciate your patience and support!" Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

I'm really sorry to hear about the trouble you're experiencing with your car after our service. This is definitely not the experience we aim to provide our customers. We understand how frustrating it can be to have car troubles, especially after paying for repairs .Please know that we take your feedback seriously, and we'll do everything we can to resolve the issue promptly and make it right for you. Our team will prioritize your car's repair to ensure it's addressed as quickly as possible. Thank you for bringing this to our attention, and we appreciate the opportunity to make things right. Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

I'm really sorry to hear about your experience with our service department. It's clear that we fell short of meeting your expectations, and for that, we sincerely apologize .If you would be willing to discuss your concerns further, please feel free to reach out to me directly. Matt Cooper - Service Manager matt.cooper@tynans.com

Tynan's Volkswagen responded

Thank you so much for your five-star review! We're thrilled to hear that you had a great experience at Tynan's Volkswagen dealership on Havana in Aurora, CO. We appreciate your business and look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you so much for your glowing review! We look forward to welcoming you back for any future maintenance needs for your iD.4! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

That's wonderful to hear! We're thrilled that you've had such positive experiences with Cauther. We appreciate your support and look forward to continuing to serve you efficiently. If you ever need anything else, don't hesitate to reach out. Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

"We're thrilled to hear that you had a great experience with our service department! Thank you for taking the time to share your positive feedback, and we look forward to providing excellent service to you in the future!" Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for taking the time to leave us feedback. We're sorry to hear that your experience at our service desk didn't meet your expectations in terms of keeping you informed about the duration of the work. We appreciate your business and hope to have the opportunity to serve you better in the future. Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

We sincerely apologize for the inconvenience you experienced with your turn signals after your visit. This is certainly not the level of service we aim to provide, and we understand how frustrating it must have been to encounter this issue. Please bring your vehicle back to us at your earliest convenience, and we will promptly investigate and address the problem with your turn signals. We appreciate your understanding and the opportunity to make things right. Jacqueline Goldsboro - Customer Care Coordinator