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Cedric Mayberry

Overview Reviews (27) Inventory (485)

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Cedric Mayberry

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.7

27 Reviews

Overview Reviews (27) Inventory (485)

4.7

27 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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27 Reviews of Cedric Mayberry

June 11, 2025

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Employee Rating

Service was great and would be back again for another appointment . The guest area was clean and there are free snacks/drinks! appointment . The guest area was clean and there are free snacks/drinks! More

by theiling86

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Hoover, Lacey Pfannenstiel, Jimmy Stateler, Katie Terry

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Jun 11, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Robert Brogden's Olathe Buick GMC. It’s always our goal to provide a clean and comfortable environment with added perks like snacks and drinks. We look forward to seeing you again for your next appointment! Sincerely, The Robert Brogden Buick GMC Team

June 08, 2025

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Good service and will be using them in the future. I would recommend these guys to anyone looking for a "go to" service department. I would recommend these guys to anyone looking for a "go to" service department. More

by mikecaldwell9001

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 09, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words, Mike! We're thrilled to hear that you had a great experience with our service department at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us, and we look forward to serving you again in the future. Please don't hesitate to reach out if you need anything! Sincerely, The Robert Brogden Buick GMC Team

June 07, 2025

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Jimmy Carpenter is definitely the guy to go see if you’re in the market for a new vehicle or used vehicle. He has been helping my family and I for the last 17 years with all vehicle needs and he is second to in the market for a new vehicle or used vehicle. He has been helping my family and I for the last 17 years with all vehicle needs and he is second to none. More

by JimmyAcura

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Self, Terrie Horton, Paul Levin, David Blackburn, Matt Hoover, Lacey Pfannenstiel, Angela Alvarez, Jimmy Stateler, Katie Terry , JIMMY CARPENTER

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Jun 08, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear about your positive experiences with Jimmy at Robert Brogden's Olathe Buick GMC over the past 17 years. Your loyalty means a lot to us, and we're glad to have had the opportunity to assist you and your family with all your vehicle needs. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

June 06, 2025

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Employee Rating

Quickly got me in and out for my first service at Brogden after getting my new car. after getting my new car. More

by B Overly

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Jun 06, 2025 -

Robert Brogden Buick GMC responded

Thank you for your positive review! We're happy to know that we could get you in and out quickly for your first service at Robert Brogden's Olathe Buick GMC. We appreciate your trust in us, and we look forward to seeing you again for your future service needs. Sincerely, The Robert Brogden Buick GMC Team

May 31, 2025

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Employee Rating

I want to also recognize Jim who jumped in when Cedric was busy. He actually took the time to educate me on my car's features and this above all else leaves a favorable impression of your business. I appr was busy. He actually took the time to educate me on my car's features and this above all else leaves a favorable impression of your business. I appreciate the team work and customer service. Please reward him! More

by kcbookworm17

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jimmy Stateler

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Jun 01, 2025 -

Robert Brogden Buick GMC responded

Thank you for taking the time to share your experience! We're thrilled to hear that Jim provided such informative and helpful service while you were at Robert Brogden's Olathe Buick GMC. We truly appreciate your recognition of teamwork and customer service. Your feedback will be shared with our team, and we will ensure that Jim is acknowledged for his efforts. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

May 30, 2025

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Jimmy in Sales and Jimmy in Service are both quite the dynamic duo. Always have a great experience every time I go in for service. Really appreciate these guys. Thank you so much. dynamic duo. Always have a great experience every time I go in for service. Really appreciate these guys. Thank you so much. More

by JimmyAcura

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Self, Terrie Horton, Paul Levin, David Blackburn, Matt Hoover, Lacey Pfannenstiel, Angela Alvarez, Jimmy Stateler, Katie Terry , Jimmy Carpenter

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May 31, 2025 -

Robert Brogden Buick GMC responded

Thank you for your feedback! We're pleased to hear that you consistently have a great experience at Robert Brogden's Olathe Buick GMC, thanks to both Jimmys in Sales and Service. We appreciate your support and look forward to assisting you again on your next visit! Sincerely, The Robert Brogden Buick GMC Team

May 26, 2025

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Employee Rating

Had a great experience. Had nuances to my visit and Cedric made me l like it was no big deal and it was much appreciated. Had nuances to my visit and Cedric made me l like it was no big deal and it was much appreciated. More

by rheise0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 26, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Robert Brogden's Olathe Buick GMC. It's wonderful to know that Cedric was able to assist you and make your visit enjoyable. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

May 14, 2025

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Employee Rating

Cedric was very polite and informative on the phone and was very timely in communication. was very timely in communication. More

by clements99

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 15, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're glad to hear that Cedric provided you with polite and informative service over the phone. At Robert Brogden's Olathe Buick GMC, we strive for timely communication and great customer experiences. We appreciate your feedback and hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

May 14, 2025

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Employee Rating

Service department acted in very deceiving manner. an oil change turned into a $1000 service. an oil change turned into a $1000 service. More

by willrock0

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Matt Hoover, Lacey Pfannenstiel, Jimmy Stateler, Katie Terry

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May 14, 2025 -

Robert Brogden Buick GMC responded

Thank you for your feedback. We understand your concerns about the unexpected costs following your oil change at Robert Brogden's Olathe Buick GMC. We strive to provide transparent service and appreciate your input. If you'd like to discuss this further, please reach out to us directly. Your satisfaction is important to us, and we are here to help. Sincerely, The Robert Brogden Buick GMC Team

May 14, 2025

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Employee Rating

The whole Service team did a phenomenal job. The Service Manager in particular, Dave, took excellent care of my needs and I sincerely appreciate it. The Service Manager in particular, Dave, took excellent care of my needs and I sincerely appreciate it. More

by JimmyAcura

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Hoover, Lacey Pfannenstiel, Jimmy Stateler, Katie Terry

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May 14, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback, Jimmy! We're thrilled to hear that our service team, especially Dave, provided you with exceptional care at Robert Brogden's Olathe Buick GMC. We truly appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

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