Cesar Arbelae
Cesar Arbelae at Herb Chambers Kia of Burlington

Cesar Arbelae | Page 6

Service Adviser

Herb Chambers Kia of Burlington

93 Cambridge St
Burlington, MA 01803

4.5
269 Reviews
4.5

269 Reviews

Write a Review

269 Reviews of Cesar Arbelae

September 18, 2024

Dealership Rating
Employee Rating

Very flexible schedule and willing to drive car to my home after not completing all service work. More

by MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2024

Herb Chambers Kia of Burlington responded

We're so glad to hear it! Thank you for rating us five stars! – Herb Chambers Kia of Burlington

August 15, 2024

Dealership Rating
Employee Rating

Always polite, always efficient. The service advisor is one of the best I've ever communicated with. He even found an error on my list of charges that saved me $100. More

by maryrose1075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2024

Herb Chambers Kia of Burlington responded

Thank you for the glowing review! We're delighted to hear that our service advisor at Herb Chambers Kia of Burlington provided such excellent and efficient service. We appreciate your feedback and look forward to serving you again!

June 18, 2024

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Employee Rating

I know many will tell you it is more expensive to service your car at a dealer, but all in all the price was comparable and there is something to be said for knowing the work is being done right and by someo More

by Saloisk13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Nelson, Julian Aguirre , Diego Barreto, Michael Huang

Jun 19, 2024

Herb Chambers Kia of Burlington responded

Thank you for the kind review! We appreciate you trusting our Herb Chambers Kia of Burlington team to care for your vehicle and look forward to seeing you at your next visit!

June 01, 2024

Dealership Rating
Employee Rating

I love this dealership! They are kind, friendly and know their stuff! Cesar is the best—he’s a keeper! More

by Denise
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 03, 2024

Herb Chambers Kia of Burlington responded

Denise, we're delighted to hear you had such a positive experience with Cesar and the team at Herb Chambers Kia of Burlington! Thanks for sharing your feedback!

May 31, 2024

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Employee Rating

Sales and service are top drawer. Great folks to work with. Service is the best I have dealt with. More

by RachelB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Nelson , Diego Barreto

May 31, 2024

Herb Chambers Kia of Burlington responded

Thank you for trusting our dealership for all of your automotive needs! -Herb Chambers Kia of Burlington

May 26, 2024

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Employee Rating

I recently had my kia sportage car's brake pads and rotors replaced, and I was charged approximately $550 for labor and $1,550 in total. While the service was completed as requested, I feel that the co More

by Nik25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 25, 2024

Dealership Rating
Employee Rating

From the moment I walked in, the folks at Herb Chambers' KIA of Burlington made me feel comfortable and at ease. Honestly, I had so much fun! The team is genuine. John Frances, Matthew Pierre, Cathy H, J More

by Reeve P.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Nelson, John Francis, Julian Aguirre, Ramon Amill , Diego Barreto, Michael Huang, Nicholas Lazenka, Senee O’Connell, Jim Parker, Matthew Pierre, Cathy H, Matt Day

May 27, 2024

Herb Chambers Kia of Burlington responded

Reeve, we're delighted to hear you had a positive shopping experience with John, Matthew, Cathy, Julian, Michael, Jennifer, Senee and our team at Herb Chambers Kia of Burlington! Enjoy your new Kia Sportage Prestige and we can't wait to see you again soon. Thank you for choosing and recommending us!

May 05, 2024

Dealership Rating
Employee Rating

Herb Chambers Kia always does a great job. I just brought my telluride for another one of my oil changes and they send me a video after the service letting me know how my tires and brake pads More

by Scottbu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2024

Herb Chambers Kia of Burlington responded

We're glad to know you appreciate the video updates sent by our team here at Herb Chambers Kia of Burlington! It's always a pleasure helping keep your Telluride in top shape! Thanks for the review and we'll see you next time!

April 25, 2024

Dealership Rating
Employee Rating

Cesar was very helpful. He kept me informed about the prospective timeline regarding the major repair needed on my Soul. More

by bhnaxos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Herb Chambers Kia of Burlington responded

Thank you for trusting the Herb Chambers Kia of Burlington team with your Kia Soul's repair! We're glad to hear Cesar was helpful throughout the process and we hope you won't hesitate to reach out if we can be of service again in the future!

April 02, 2024

Dealership Rating
Employee Rating

I have been buying Kia's for about 15 years from Herb Chambers in Burlington, where I was treated in a professional manner, and everyone was pleasant and courteous. More

by Peter C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Nelson, John Francis, Julian Aguirre, Ramon Amill , Diego Barreto, Michael Huang

Apr 02, 2024

Herb Chambers Kia of Burlington responded

Hi Peter C! We're so glad to know that you had such a positive experience with us at Herb Chambers Kia of Burlington over the years. Thanks for your loyalty and kind words!

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