Cesar Castillo | Page 20

Very pleasant My salesman did everything he could to make me and my wife feel very comfortable and did not pressure us like other dealers. He stayed late(after clos My salesman did everything he could to make me and my wife feel very comfortable and did not pressure us like other dealers. He stayed late(after closing)to make sure everything was ok. More

by jhsross2003 Verified Customer Verified Customer

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Awesome Team at elder ford were very helpful to me on getting my first car. It was quick and easy the also added tint to my car Team at elder ford were very helpful to me on getting my first car. It was quick and easy the also added tint to my car More

by christoherbraxton Verified Customer Verified Customer

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Amazing Cesar did a excellent job he’s very professional, best guy on elder ford of Tampa keep it up Cesar!! Very good environment good job!! Cesar did a excellent job he’s very professional, best guy on elder ford of Tampa keep it up Cesar!! Very good environment good job!! More

by FREDYCARCAMO84 Verified Customer Verified Customer

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Nice place & good service Johany Trespalacios was excellent. The ambiance is excellent. No complains at all. Good experience.... as usual...! Keep going in that way...!! Cesar Johany Trespalacios was excellent. The ambiance is excellent. No complains at all. Good experience.... as usual...! Keep going in that way...!! Cesar was excellent also More

by TUSCANY1963 Verified Customer Verified Customer

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Our salesman, Cesar was a great help. He answered all our qu We were able to purchase the truck that we really wanted.. Our salesman was very pleasant to work with... He answered all of our questions We were able to purchase the truck that we really wanted.. Our salesman was very pleasant to work with... He answered all of our questions More

by grandmaangel50 Verified Customer Verified Customer

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Very good experience Very good attention really good price, the sale’s person help me a lot, also Nacer from finance department help me to get my new Ford Explorer 2018 Very good attention really good price, the sale’s person help me a lot, also Nacer from finance department help me to get my new Ford Explorer 2018 More

by dednydiaz Verified Customer Verified Customer

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Passat I was good went César talk to me but the new guy Ruben tell me the car I was sold it and then the overprice I feel angry but now I am good happy Whi I was good went César talk to me but the new guy Ruben tell me the car I was sold it and then the overprice I feel angry but now I am good happy Whit my car Passat More

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The salesman was great!!! The salesman was very professional , knowledgeable and not too aggressive. He was the perfect fit for us. The sales managers were a different story The salesman was very professional , knowledgeable and not too aggressive. He was the perfect fit for us. The sales managers were a different story had two ones, no further comment. More

by bobriley57 Verified Customer Verified Customer

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Shocked with lies and bad service Watch for this dealership, be careful going there 1- they sell a car and deliver another cheaper one, you need to watch the vin# and stock # 2- they Watch for this dealership, be careful going there 1- they sell a car and deliver another cheaper one, you need to watch the vin# and stock # 2- they promise a delivery date, they never keep 3- you are lucky if someone return your call or answer your e-mail after purchase is made 4-they will call you only to beg you to do a nice report on Ford.com 5- when I threaten them to bad report them on ford.com I received an email from Ford thanking me for registering, they beat me to ford.com and registered on my behalf 6- they sell you accessories, they keep original parts, rims, tires, hood, grille etc, etc you are entitled to have them, they promise discounts but pretend to forget with final statement 7- they tell you something, they do something else, complete unprofessionals, they throw each other under the bus, they claim the parts guy is an outsider and not an employee and an independent insider, what kind of a shame is this? A guy have an office in the middle of the show room, have a business card with the dealership name, 8- you have to fight for Ford rebates listed on Ford.com, they will try to convince you all day that true rebates are less than ford.com and what’s listed online is false In my entire life, I have never seen or will ever see anything like this They admitted over charging me by selling me a different car secretly, I’m still waiting on the refund check, it’s been few days, they will hear from my council in few days if I don’t get it I will not only stop buying from this place, I will never pass by or drive on Florida ave ever again More

by joetab3000 Verified Customer Verified Customer

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Overall a great experience My credit isn’t great but all avenues were taken to ensure I left happy. I didn’t have many car options due to my credit but they did a lot to bring d My credit isn’t great but all avenues were taken to ensure I left happy. I didn’t have many car options due to my credit but they did a lot to bring down my monthly payments More

by Alundy11 Verified Customer Verified Customer

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