Cesar Castillo | Page 21

Nice place & good service Johany Trespalacios was excellent. The ambiance is excellent. No complains at all. Good experience.... as usual...! Keep going in that way...!! Cesar Johany Trespalacios was excellent. The ambiance is excellent. No complains at all. Good experience.... as usual...! Keep going in that way...!! Cesar was excellent also More

by TUSCANY1963 Verified Customer Verified Customer

Print

Our salesman, Cesar was a great help. He answered all our qu We were able to purchase the truck that we really wanted.. Our salesman was very pleasant to work with... He answered all of our questions We were able to purchase the truck that we really wanted.. Our salesman was very pleasant to work with... He answered all of our questions More

by grandmaangel50 Verified Customer Verified Customer

Print

Very good experience Very good attention really good price, the sale’s person help me a lot, also Nacer from finance department help me to get my new Ford Explorer 2018 Very good attention really good price, the sale’s person help me a lot, also Nacer from finance department help me to get my new Ford Explorer 2018 More

by dednydiaz Verified Customer Verified Customer

Print

Passat I was good went César talk to me but the new guy Ruben tell me the car I was sold it and then the overprice I feel angry but now I am good happy Whi I was good went César talk to me but the new guy Ruben tell me the car I was sold it and then the overprice I feel angry but now I am good happy Whit my car Passat More

Print

The salesman was great!!! The salesman was very professional , knowledgeable and not too aggressive. He was the perfect fit for us. The sales managers were a different story The salesman was very professional , knowledgeable and not too aggressive. He was the perfect fit for us. The sales managers were a different story had two ones, no further comment. More

by bobriley57 Verified Customer Verified Customer

Print

Shocked with lies and bad service Watch for this dealership, be careful going there 1- they sell a car and deliver another cheaper one, you need to watch the vin# and stock # 2- they Watch for this dealership, be careful going there 1- they sell a car and deliver another cheaper one, you need to watch the vin# and stock # 2- they promise a delivery date, they never keep 3- you are lucky if someone return your call or answer your e-mail after purchase is made 4-they will call you only to beg you to do a nice report on Ford.com 5- when I threaten them to bad report them on ford.com I received an email from Ford thanking me for registering, they beat me to ford.com and registered on my behalf 6- they sell you accessories, they keep original parts, rims, tires, hood, grille etc, etc you are entitled to have them, they promise discounts but pretend to forget with final statement 7- they tell you something, they do something else, complete unprofessionals, they throw each other under the bus, they claim the parts guy is an outsider and not an employee and an independent insider, what kind of a shame is this? A guy have an office in the middle of the show room, have a business card with the dealership name, 8- you have to fight for Ford rebates listed on Ford.com, they will try to convince you all day that true rebates are less than ford.com and what’s listed online is false In my entire life, I have never seen or will ever see anything like this They admitted over charging me by selling me a different car secretly, I’m still waiting on the refund check, it’s been few days, they will hear from my council in few days if I don’t get it I will not only stop buying from this place, I will never pass by or drive on Florida ave ever again More

by joetab3000 Verified Customer Verified Customer

Print

Overall a great experience My credit isn’t great but all avenues were taken to ensure I left happy. I didn’t have many car options due to my credit but they did a lot to bring d My credit isn’t great but all avenues were taken to ensure I left happy. I didn’t have many car options due to my credit but they did a lot to bring down my monthly payments More

by Alundy11 Verified Customer Verified Customer

Print

Ford Explorer A very pleasant experience (compared to other Dealerships we had visited). They worked with me on the price, and both Cesar and Joey were very profess A very pleasant experience (compared to other Dealerships we had visited). They worked with me on the price, and both Cesar and Joey were very professional from start to finish. Also they gave us a lifetime warranty on the vehicle. More

by Chancey Verified Customer Verified Customer

Print

Ford fusion The experience went well and the service was friendly. I'm glad they came down on the price to fit my needs. But I still have not received my new regi The experience went well and the service was friendly. I'm glad they came down on the price to fit my needs. But I still have not received my new registration so I wish that would have showed up all ready. More

by Codyturbo1 Verified Customer Verified Customer

Print

Great day at the dealership Thought it was excellent service all around. Found a reasonable price to be able to leave Ford with a car. Explainaton of how the car drives was perfe Thought it was excellent service all around. Found a reasonable price to be able to leave Ford with a car. Explainaton of how the car drives was perfect More

by tanelious.walton Verified Customer Verified Customer

Print