Cesar Martinez

After visiting four dealerships and talking to numerous sales representatives my wife and I left with a bad experience buying a new car, but that all changed when we visited Arlington Heights Buick from th sales representatives my wife and I left with a bad experience buying a new car, but that all changed when we visited Arlington Heights Buick from the moment we entered their front door we expected the same result we had received from the other dealerships we had visited, But that all changed the moment we were welcomed by sales representative Cesar Martinez he introduced himself and said he would be happy to answer any questions his demeanor and attitude put us at ease and then proceeded to show us the Buick model we were interested in, Cesar not only showed us one car but five different colors, and each time he would go out to the car lot bring in a car and then take it out and bring in another until we were satisfied with the exact color exterior and interior The had the patients of a saint ! Then came negotiations we discussed pricing and just when we were close and could not decide he called in General Sales Manager Michael Audino who also was very patient and Professional no pressure no take or leave statement but offered us more incentives and best of all lowered the price ! The Deal was completed with his Help . Then on to Finance department and again a pleasant person with Nicollet the finance person . I entered this dealership a stranger and came away feeling like a member of their Family ! Thank you all for a wonderful and pleasant car buying experience!!!!! More

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Cesar was great. Easy to work with. Understood where my budget was. Got me the truck I wanted. Easy to work with. Understood where my budget was. Got me the truck I wanted. More

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I been coming back to this dealership for years and it never fails always there to help out me and my family. never fails always there to help out me and my family. More

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Had a great experience buying a Chevy Trax here. Everyone was helpful and friendly. The car looks and drives great. Everyone was helpful and friendly. The car looks and drives great. More

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One of the easiest and smoothest transactions ever. Not pushy, no rush, just amazing experience! Not pushy, no rush, just amazing experience! More

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Cesar was outstanding—honest, knowledgeable, and great to work with. I’ve consistently had excellent experiences with Arlington Heights Auto Group and highly recommend them to anyone looking for a smooth, tr work with. I’ve consistently had excellent experiences with Arlington Heights Auto Group and highly recommend them to anyone looking for a smooth, trustworthy car-buying experience. More

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The purchase was incredible. The service was awesome and Cesar was awesome help and helped us get ready with our new car! The service was awesome and Cesar was awesome help and helped us get ready with our new car! More

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Muy buen servicio cesar martines es muy bueno buena atención excelente servicio y muy buen doler lo recomiendo 100% atención excelente servicio y muy buen doler lo recomiendo 100% More

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Excellent communication and customer service, with bilingual staff (Spanish). Highly recommended, and special thanks to Cesar Martinez for his patience and positive attitude, which made for a quick an bilingual staff (Spanish). Highly recommended, and special thanks to Cesar Martinez for his patience and positive attitude, which made for a quick and reliable purchasing experience. 5 stars 👍 More

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Muy bonita camioneta muy buenos atendiendo muy paciente 100 porciento recomendable el mejor carro que puedas tener ven con cesar 100 porciento recomendable el mejor carro que puedas tener ven con cesar More

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