Cesar Nunez | Page 12

Very awesome place the salesman was great everybody that works there was excellent I would definitely go back works there was excellent I would definitely go back More

by VROD36 Verified Customer Verified Customer

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The sales team is professional & good at their job. The closing was fast and explained well. I'd buy another car, in the future. closing was fast and explained well. I'd buy another car, in the future. More

by 1BERNARDH72 Verified Customer Verified Customer

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They made everything so easy and relaxing.Answered all my questions. ❤ I will tell others about their customer service. questions. ❤ I will tell others about their customer service. More

by CINDYBACKHAUS Verified Customer Verified Customer

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removed review here for your reference, if you wanted to incorporate it into your approved review: "Told Caesar to make sure he sets me up with a good truck that can pull a small camper to Texas because incorporate it into your approved review: "Told Caesar to make sure he sets me up with a good truck that can pull a small camper to Texas because I was about to lose my house due to a court battle with Wells Fargo. Caesar smiled and said I'll hook you up no problem. After purchasing the truck an employee walked out and said hey Cesar you finally got rid of that thing huh. Didn't make me worry too much until I started having engine problems. The issue was supposedly fixed and I went to take my camper up north and my buddy asked me what that noise was I told him that was the turbos he says no that is something serious and we made it six miles in the engine had blown the number six cylinder. The number six cylinder had gotten so hot it melted the spark plug. My local mechanic checked it out and stated that was the issue is that the number six was blown. For over 2 months I attempted to talk to somebody about the issue to see if anybody can at least help and not assigned Blaine but I know for a fact it was a pre-existing condition. I even had made an appointment to have them check out the truck and it cost me $130 to tell me the same thing my mechanic told me and they can only offer me a $10,000 replacement motor. When I first pulled my truck into the service Bay I saw Caesar on the showroom floor but when I asked to see him they stated he was on vacation and it was his day off . So much time has gone by I was evicted from my house and had a 5-cylinder truck. I contacted Caesar and said I would be driving up there with my camper to at least try to talk to someone to see if anybody can help with anything at all. All employees denied they knew of me showing up with my camper and camping in their parking lot. After several hours of being there a Salesman drove up in a different truck I drove it around and said it was substandard compared to what I have. The individual who takes care of loans by calling Banks etcetera made me wait 30 hours before he would tell me what was going on. After the 30 hours I asked him what are the numbers he pretended like he didn't know what I was talking about, all he could talk about is I got 6% interest and it was a great deal but when I pressed him or the cost of both trucks would cost me about $36,000 and be over $600 a month. He got visibly upset when I told him that the company had no empathy. I was then directed to the general manager Rafael Rivera to discuss options or so I thought. I briefed them as to what was going on I'm not looking for handouts I am a veteran who is disabled from combat issues and unemployable and all I am doing is asking for any type of help whatsoever. Raphael then raised his voice and at times was nonsensical. He said come back in a little while we can see what we can do. He stated he came up with a motor for my truck that has 81 thousand miles on it with a 6-month guarantee but could not or would not explain what happened to the vehicle that had the engine in it. The motor would be $8,000. I just smiled and said I get with you later I felt so sick. I contacted my mechanic for $9,000 she is getting me a rebuilt engine with three years or 100000 mile guarantee. I hope one day these people go through what I am going through and feel the humility the shame and the otter uselessness that I am going through. Because everybody will avoid you like the plague if you have an issue" More

by BLACKTIMBERWOLF Verified Customer Verified Customer

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Cesar and team are awesome!!! Always a pleasure to come there and buy my vehicles!! I’m always treated as a high priority and am always listened to when I have any kind of concerns. GREAT JOB TEAM!! there and buy my vehicles!! I’m always treated as a high priority and am always listened to when I have any kind of concerns. GREAT JOB TEAM!! More

by SCOTT.RAJEK Verified Customer Verified Customer

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We’ve bought several vehicles from Heiser, Cesar Nunez is fantastic to work with. All the staff is knowledgeable and friendly. We always find a car to meet our needs fantastic to work with. All the staff is knowledgeable and friendly. We always find a car to meet our needs More

by ADAMINWB Verified Customer Verified Customer

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I was very pleased with my decision, the salesperson made me feel very at ease, I never felt any pressure to buy. I was treated very well and I asked them to detail truck to help with sale, it was done witho me feel very at ease, I never felt any pressure to buy. I was treated very well and I asked them to detail truck to help with sale, it was done without any hassles. More

by BUEHNERSTEVE Verified Customer Verified Customer

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Great service. Friendly people, Very nice facilities.Good selection of cars.. The refreshment are good and very thoughtful, I had an overall great experience. I will visit again. selection of cars.. The refreshment are good and very thoughtful, I had an overall great experience. I will visit again. More

by ALEX1952000 Verified Customer Verified Customer

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Purchased our last 6 vehicles from Heiser Chevrolet. Always a great experience. If you like a great deal, work with Cesar Nunez. He gets the deal done! Always a great experience. If you like a great deal, work with Cesar Nunez. He gets the deal done! More

by PWS1956 Verified Customer Verified Customer

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I do no want to leave comments and don't think this should be mandatory in order to submit the survey. A a a a should be mandatory in order to submit the survey. A a a a More

by CARRIESEWELL Verified Customer Verified Customer

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