Cesar Ynofuentes | Page 2

They went above and beyond to get me the truck I wanted! I went in with an offer in hand from a bank and they got me a better rate. I went in with an offer in hand from a bank and they got me a better rate. More

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Excellent service, very good personalized attention, very cozy and clean place.. We are very happy, 100% recommended. cozy and clean place.. We are very happy, 100% recommended. More

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The Blue 2020 Buick Encore with 16,000 miles has a coolant leak. They maliciously passed the certified preowned inspection knowing the resivour tank was 2inches too low. I drove 4 hours, waited 5 hour coolant leak. They maliciously passed the certified preowned inspection knowing the resivour tank was 2inches too low. I drove 4 hours, waited 5 hours and drove back home 4 hours empty handed. They would not put it in official writing that any and all coolant leaks would be paid for by the dealership. They kept saying that it was covered under extended warranty(that we had to pay for), however in black and white the extended warranty only covers the hoses and waterpump. The heatercore and radiator are not covered under the extended warranty. I am going to do everything i can to ensure their certified pre owned membership is revoked by GM. Your sales team insulted my intelligence multiple times. They tried to pass it off as covered under warranty when clearly it is not. Even went as far and having a service guy tell me over speaker phone in the finance guys office that the radiator and heater core were covered. When i asked to see it in writing they printed out the extended warranty, that i already read hours earlier, which explicitly says which parts of the engine cooling system are covered and which parts of the cooling system are excluded. Essentially only the water pump and hoses are covered. The most disturbing thing is that it is a certified preowned. With the inspection check list clearly checked off the cooling system. They even went as far as taking the car to the garage for a pressure test that passed. That to me is malicious. How could they fake that report? .. Logicly, if they knew there was no leak: Why wouldn't they give us in official writing that they would cover any and all coolant leaks since they checked it out and according to them it passed... The manager marlin even said that "we will honor and pay for it to get fixed but we wont put it in writing". "Our word is our bond" he said. I had a horrible experience. My intelligence insulted several times. I drove a total of 8 hours. Spent over $100 in gas and tolls. Lost a day of work valued at $200. All for nothing. The car has 16k miles and on the website was certified preowned. My mom was pre aproved before we left. I cant xxxxing believe the coolant reservoir tank was that low. It has a leak! They know it and tried to pass it off as our proublem. More

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Cesar is the man. Pleasure to work with. Honest upfront from the get go and worked with me in a timely manner to get me in my new 2024 Silverado 1500 Customer. Cannot Pleasure to work with. Honest upfront from the get go and worked with me in a timely manner to get me in my new 2024 Silverado 1500 Customer. Cannot recommend him enough as your salesman. More

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A delightful young man to work with. Accommodating and gracious. Thank you Patrick! Also Cesar, who was wonderful to work with last night and today off site still helping us. Pine B Accommodating and gracious. Thank you Patrick! Also Cesar, who was wonderful to work with last night and today off site still helping us. Pine Belt Chevrolet was great! More

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I love my 2021 chevy trailblazer. I’m thrilled. Cesar and Alexiss Garza offered great service and made the buying experience seamless especially during the holiday. I’m excited about I’m thrilled. Cesar and Alexiss Garza offered great service and made the buying experience seamless especially during the holiday. I’m excited about my new vehicle. Thank you guys. More

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MUCHAS GRACIAS A CESAR LA MEJOR AYUDA Y COMPLETAMENTE EN ESPAÑOL ME COMPRE UNA SUBURBAN ESPAÑOL ME COMPRE UNA SUBURBAN More

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Jeremy was extremely informative in helping us navigate our new cars features. We really learned a lot about our new car. our new cars features. We really learned a lot about our new car. More

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Alexiss Garza was great. Approachable, outgoing and great people skills...Definitely not shy. Great expierence Approachable, outgoing and great people skills...Definitely not shy. Great expierence More

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Quick and easy process no issues cesar and tomas were great! Went over everything in the car. great! Went over everything in the car. More

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