Chad Allison | Page 10

Model Dealership and Personnel I had a lot of time to do my research before buying my used 2014 RAM 1500 Big Horn truck. About eight months. Branhaven offered the best price around, I had a lot of time to do my research before buying my used 2014 RAM 1500 Big Horn truck. About eight months. Branhaven offered the best price around, so I drove 75 miles from my home, passing about five other RAM dealers on my way. Bill Larson is a great salesman, because he isn't selling anything. He's listening to what you want, and he works to get you into that vehicle and strike a deal that is fair for both you and the dealership. He took the time to walk me around the entire facility, introducing me to the staff in the various departments, including Brandon Campbell that moved us through the necessary paperwork efficiently and professionally. I've never liked dealerships in my life, and I have to say, Branhaven Motors and it's staff changed my mind on that one. I stand corrected. :) More

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Purchasing a vehicle My experience looking for a Jeep vehicle to purchase was very satisfying from beginning to end. The internet coordinator Jennifer Best is amazing. The My experience looking for a Jeep vehicle to purchase was very satisfying from beginning to end. The internet coordinator Jennifer Best is amazing. The actual salesman Michael was extremely helpful, patient and professional. Even on the final paperwork end the treatment was excellent. I would definitely use Branhaven Jeep Chrysler Dodge dealership again. I'll even recommended them to my family and friends! More

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DONT BUY FROM BRANHAVEN! They sold me a 2008 Subaru STI and put extra thick oil in my motor to prevent the knocking to be heard. Driving home from an oil change my bar broke down. It had spun a bearing and and put extra thick oil in my motor to prevent the knocking to be heard. Driving home from an oil change my bar broke down. It had spun a bearing and would cost me at least $4000 to fix. When I called Chad Allison was extremely rude. After hearing about what happened he stated "Well sorry if this sounds rude but that has nothing to do with us, theres nothing we can do. Its been less than 7 weeks that I purchased the car and paid $25K for it and theres nothing they can do. Then trying to find someone else to blame they stated it was my fault for changing the oil myself (Subaru oil and filter were used). Chad then called me a LIAR and was aggressive and wouldnt let me speak. I have the recording for every conversation I had with Branshaven and I have reported them to the Better Business Bureau. DO NOT BUY HERE! I dont wish this on my worse enemy! It has now been 7 days that they towed my car after me having to beg them for help and no kind of update has been made. When I call in I get told that no one is in. I now have to take a train and bus to work and I am at risk of losing my job. This has been the worse customer service Ive experienced in my life. More

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Purchased a 2012 town & country. Angelo was terrific at demonstration all the features on the vehicle and made a terrific presentation.I Purchased the vehicle and was very happy with the final terrific at demonstration all the features on the vehicle and made a terrific presentation.I Purchased the vehicle and was very happy with the final price etc. Ordered the navigation radio as vehicle did not come with the this option and this was the biggest feature I had wanted in the vehicle. The navigation was installed two weeks after purchase, unfortunately it was the wrong unit. After bringing the issue to the attention of the staff and some discussion in regards to the issue, I was truly happy when Duncan stepped up and said he would get the correct one ordered and installed. They were all very apologetic over the issue and even went so far as to pay for an additional option I was thinking about to make up for the issue. Everyone there truly worked hard to make this right and to make sure that everything was right. Extremely happy with the dealership and with the whole experience. Will be buying my next vehicle from them again. Thanks to everyone involved in this deal More

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Went in for a routine oil change was greeted promptly and taken to see Dolly. She wrote up the service and alerted me to the new oil change service contract which is a great deal. Then while waiting for our taken to see Dolly. She wrote up the service and alerted me to the new oil change service contract which is a great deal. Then while waiting for our car to be serviced we spoke with Angelo about the new dart. Car was done and cleaned in a timely professional manner. More

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2009 Dodge Ram 1500 crew cab needed service for several problems. All problems were addressed and fixed to my satisfaction. The people that I dealt with were all very friendly and accommodating. Thank problems. All problems were addressed and fixed to my satisfaction. The people that I dealt with were all very friendly and accommodating. Thank you More

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