"DCH Toyota make experience easy"
We recently purchased a Camry- our salesperson Ron was extremely helpful. He went over all details of the purchase as well as the functions of our new car. And we felt he would be there to assist us even after the sale was complete. Best car buying experience I ever had.
"Best first car buying experience ever!"
- Shaniyah Tadams
Ian and Matt made my first time car buying experience a dream. I didn't know anything other than the car I was interested in seeing when I walked through the doors, but from the moment I met them, they helped me understand it all. They were receptive to my needs, and understood that on the first day, I was shopping around. They never pressed me to make a decision and followed up with me the very next day, still not pressing me to choose them. They left such an impression on me, that I just had to go back to them a few days later and chose to go with their certified Camry.
The actual buying process was a lot to take in for my first time, but they really helped make it a breeze. They walked me through the process with patience and care and made sure I never felt uncomfortable. They were very receptive to negotiation and I could tell they were genuine about wanting me to have the best deal. Chad in finance was my last stop, and he helped me decide on the additional services I may need without pressure. Ian was thorough enough to even call and assist me in getting my new car insured before I even left the lot!
Overall, I had the best possible experience I could have for my first car buying venture and the DCH Toyota Freehold made that possible. I can't thank Ian in sales and Matt in management enough for helping me make such a big decision so easily and hooking me up with a car I already love. I definitely recommend them for anyone, but especially those anxious first time buyers like myself. You certainly will not regret it.
"Excellent Service and professional Sales"
Been a customer here for over ten years. The Service Dept. is outstanding in every way, including professionalism, respect for the customer, clear explanations of work needed, tracking future work and free work that comes with the vehicle, appointment scheduling. Never been disappointed in the quality of the work performed. They have good service hours and the waiting time is totally reasonable. So happy with the Service Dept. for the past ten years, that I just traded in my Camry Hybrid for a RAV4 Hybrid. The sales experience was excellent. Ann was professional, helpful, informative, patient, did not oversell, and showed me respect and consideration. The team stayed late to help complete the sale and get me on my way. I recommend this dealership to all my friends and co-workers.
"Ian-Michael Salon and Chad Braverman"
Ian-Michael and Chad made my refinancing of my Rav-4 easy and quickly. They showed me all my options without pressuring my. They were friendly and totally professional. I send everyone to buy a car to DCH!!
"An extremely pleasurable experience at DCH"
Our sales man, Ian, was extremely helpful as he was patient with us and very knowledgeable of what type of car and price range we were interested in. He made the entire process quick, easy, and right to the point. His customer service was outstanding and was also very friendly and personable which made the entire process quite enjoyable to be honest. After purchasing the car, he was still readily available for us if we had any questions and pointed us in the right direction. I would highly recommend using Ian to friends and family.
"Recent Toyota Camry buying experience!!!"
It is my priviledge to write a review for Ian. In one word he is awesome. While shopping around I have seen many car sales person to push something through your throat, even if you dont want that. But he is a perfect gentleman. He will listen to the customer's need. he will not give an inch of space to be a disatiesfied customer. Even after buying the car you feel something went wrong, if you could address the concern to Ian and if it a genuine reason he will rectify it immediately. The best thing is that he will not brag about it. I wish there could be more salesperson like Ian.
"Best experience in car buying"
- Michael Giordano
I have purchased about 16 cars for my family in the last 33 years; BMW to Volkswagon. Nori and team were the best experience ever.
"I leased a 2018 Camry LE from DCH Freehold Toyota."
My overall experience was excellent, Marino Diaz was my salesman he was excellent. His product knowledge was great, he explained all of the features of the car in a clear and concise manner. He loaded my phone and even set my preset radio stations, he went above and beyond in my opinion! This is the 3rd Camry that I have leased from this dealership, I'm a customer for life!!!!
Other Employees Tagged:
Marino Diaz, Andrea Nieves
"Professional and informative "
Worked with Marino Diaz. Was very professional and informative. The sales team worked to get us a fair deal. Was satisfied with our purchase and had every question answered to our satisfaction
Other Employees Tagged:
"Our experience at DCH Toyota Freehold."
My Wife Elizabeth and I want to thank Wanda Malave and Chad for all they're help. Thank you to Cashier Dept and Finance also. Your all great at what you do. Thank you!