Chad Clarke
Chad Clarke at Garden Grove Kia
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Chad Clarke | Page 4

Sales Manager

Garden Grove Kia

13731 Harbor Blvd
Garden Grove, CA 92843

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4.8
167 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

167 Reviews

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167 Reviews of Chad Clarke

March 05, 2024

Dealership Rating
Employee Rating

We had an excellent sales man and the manager was very insightful and helpful on finding the right vehicle for my big expanding family. More

by CAMPBELL.SAMARAH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 05, 2024

Garden Grove Kia responded

We're delighted to know our team at Garden Grove Kia was able to assist in finding the perfect vehicle for your growing family! Thank you for sharing this wonderful feedback. Safe travels!

March 01, 2024

Dealership Rating
Employee Rating

Great service and communication. Service took a little longer than expected but communication throughout the process was good and waiting room was excellent. More

by jenny.y.yang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Carmona

Mar 01, 2024

Garden Grove Kia responded

We appreciate your feedback and patience during the service process at Garden Grove Kia. It's great to know that you were satisfied with our communication and waiting room facilities. Thanks for choosing us!

February 28, 2024

Dealership Rating
Employee Rating

Great service! Highly recommend Khristina as sales person. Finance manager Kenny also helpful, thank you! More

by HEEYOON56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khristina Esqueda

Feb 29, 2024

Garden Grove Kia responded

We're glad to know you had a great experience with Khristina and Kenny at Garden Grove Kia! Your recommendation means the world to us. Thanks for choosing our dealership!

February 23, 2024

Dealership Rating
Employee Rating

Very professional and quick service, didn't try to upsell me anything, free coffee machine was great, it made latte and cappuccino. More

by changbobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Mcgregor, Mike Mosier

Feb 25, 2024

Garden Grove Kia responded

We're glad to know you appreciated our professional service and enjoyed the coffee at Garden Grove Kia! Thanks for taking time out of your day to leave this review.

February 13, 2024

Dealership Rating
Employee Rating

Andrea rushed us through the process of buying a car and seemed irritated when we asked any questions but everyone else was pleasant to work with More

by LISMAEROSE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrea Biggers

February 06, 2024

Dealership Rating
Employee Rating

Garden Grove Kia Made the carb buying experience extremely easy through a long process of of pre-ordering the EV9. They made sure that I knew when it was going to come in. They let me know when the More

by SB182
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cory Taylor, Giovanni Yanez

Feb 06, 2024

Garden Grove Kia responded

We're so glad to know that your pre-ordering experience for the Kia EV9 was smooth and stress-free at Garden Grove Kia. Our team always aims to keep our customers informed every step of the way! We appreciate your recommendation, enjoy driving your new car!

February 06, 2024

Dealership Rating
Employee Rating

Everyone who helped me was extremely friendly, helpful, and not pushy with all the extra add ons. More

by Tracycaves82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cory

Feb 07, 2024

Garden Grove Kia responded

We are glad to hear that our team provided pressure-free and friendly service! Thank you for choosing Garden Grove Kia.

February 03, 2024

Dealership Rating
Employee Rating

The sales process was quick and easy. They were helpful and took care of my needs without any of the normal sales xx. More

by SAULRAMIREZ45
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emetrio (E.T.) Torrez

Feb 05, 2024

Garden Grove Kia responded

Saul, we're glad to know your experience at Garden Grove Kia was quick and easy. We always aim for a hassle-free process! Thanks for the review.

January 30, 2024

Dealership Rating
Employee Rating

Very friendly dealership. Fast processing time. The people working there are very helpful and knowledgeable. They will take their time to explain everything to you. I highly r More

by marie.gabriella
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khristina Esqueda

Jan 30, 2024

Garden Grove Kia responded

We're delighted to know you found our team at Garden Grove Kia helpful and knowledgeable. We always aim for efficient service while ensuring all your questions are answered. Thanks so much for recommending us!

January 26, 2024

Dealership Rating
Employee Rating

It seemed every time I took my vehicle in new scratches were added by the driver and passenger doors. I had both my plastic wheel well liners cracked from someone backing my vehicle into something without More

by 333matthewmartinez
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Aldo Orea

Jan 29, 2024

Garden Grove Kia responded

I'm really sorry to hear about your service experiences. It's our priority to ensure that every vehicle is handled with the utmost care, and it sounds like we've fallen short in this case. We'd appreciate the opportunity to discuss this further so we can make things right for you. Please reach out at your earliest convenience. Thank you, Craig Atchison - Service Manager - 714-823-4949

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