Chad Millhollin | Page 29

I gave my 5 star rating because even though the process took longer than expected everyone that was helping me tried their best to make everything go by smoothly. took longer than expected everyone that was helping me tried their best to make everything go by smoothly. More

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New Car As a loyal Toyota customer, I was a little dismayed with the difficulty I had in getting a salesman to assist me. As I had been to the showroom twice As a loyal Toyota customer, I was a little dismayed with the difficulty I had in getting a salesman to assist me. As I had been to the showroom twice while my oil changes were being done and not once did anyone approach me with even a greeting. Many believe it was because I was alone female? I did however send a general email and received a reply that led to bringing my husband out to work with a saleman, as we were serious car buyers. We were pleased with our saleman and did drive away with a new vehicle. I am looking forward to many years with this dealership as I only allow Toyota service departments do anything to my vehicles. We hope to attend the new car reception in Nov. I'm happy this all worked out. Jennifer Olson PS I don't remember the name of the gentleman that went through the buttons with me, I want to give a huge shout out to him for being so patient and not making me feel stupid. He is a true asset to a new car owner when all this technology is involved. ? Brandon Brown? More

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Very excellent and honest. They take their jobs seriously They solve my car problems and I left with a better car than I expected! Great and kind service. Everyone was very helpful and made sure I was more th They solve my car problems and I left with a better car than I expected! Great and kind service. Everyone was very helpful and made sure I was more than happy with my purchase. this is my second purchase from Toyota and I will be back in the future. More

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Professional, low pressure, and informative. Everyone was quite friendly when entering the sales department. It was a welcoming experience for us in buying a new car. Buying a new car can be Everyone was quite friendly when entering the sales department. It was a welcoming experience for us in buying a new car. Buying a new car can be somewhat difficult at times, but everyone at your dealership made it a pleasant experience. We have had our Toyota cars purchased and then serviced by your dealership for over 10 years and have been very pleased with how we have been treated every time. Thanks! More

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GREAT CUSTOMER SERVICE Dan Murray was great to work with when we stopped in to find a new vehicle. He had an answer for every question we asked, provided with above and bey Dan Murray was great to work with when we stopped in to find a new vehicle. He had an answer for every question we asked, provided with above and beyond customer service. We will definitely be back to work with Dan and Chad when it is time for our next purchase More

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First 5000 mile oil change and maintenance The dealership got me in 10 min before me set appointment time. It took an hour as I was told. The staff was very professional and the dealership wa The dealership got me in 10 min before me set appointment time. It took an hour as I was told. The staff was very professional and the dealership was clean and accommodating. More

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Good people to work with. They worked with us. A win win. We tried this dealership a few years ago and it didn’t work out. But we decided to try Toyota of Des Moines again and They worked with us. A win win. We tried this dealership a few years ago and it didn’t work out. But we decided to try Toyota of Des Moines again and they had what we were looking for. More

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Smooth Sales Experience Had a great experience purchasing second vehicle from Toyota of Des Moines, Steve and Brianna did a wonderful job of getting information to us and par Had a great experience purchasing second vehicle from Toyota of Des Moines, Steve and Brianna did a wonderful job of getting information to us and participating in the decision making process. Will plan to by our third Toyota at this dealer when the time comes. More

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Greatest ⭐️⭐️⭐️⭐️⭐️👍 Geat and professional management whit big respect and fair price including all workers I am returning costumer and I am sure will be back again ????? Geat and professional management whit big respect and fair price including all workers I am returning costumer and I am sure will be back again ?????????? From me for all that ?? More

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Overall Experience From my interaction with the sales associate, finance, service manager, technician specialist and other discussions with people in the operation I wa From my interaction with the sales associate, finance, service manager, technician specialist and other discussions with people in the operation I was very impressed with the experience. I had been looking for a couple of years and made the decision to purchase a new vehicle it was between Toyota and Ford. The Highlander gave a better amount of options over the Explorer. The group at Toyota of DSM is a well versed team. I bought this vehicle away from my home area and am very happy about the experience. More

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