Chad Oberlin | Page 3

Very Excited About Our Honda Odyssey We were very pleased with Chris S, our sales person, and with the overall professionalism of the dealership. We would definitely recommend them to fam We were very pleased with Chris S, our sales person, and with the overall professionalism of the dealership. We would definitely recommend them to family and friends and they will be our first stop next time we are shopping for a vehicle. More

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It was a great day! We are thrilled to have purchased our certified Honda Odyssey. I stopped by Don Ayers last week and was quickly greeted by a kind salesperson who was We are thrilled to have purchased our certified Honda Odyssey. I stopped by Don Ayers last week and was quickly greeted by a kind salesperson who was not at all overbearing, Ty Preston. He was very thorough, and within minutes after leaving he sent me an awesome review video of the Odyssey I was interested in. Today he quickly made time for me to stop back in, he spent much of his day with me from going on a test drive, showing me so many of the van's features to giving balloons to my daughters. The team of people who helped me today went above and beyond to be sure to meet my needs and wants for a new family van that fit within our budget. Everyone was very knowledgeable, professional and so friendly. I can't speak highly enough of my experience with the staff at Don Ayers and the satisfaction of knowing I got an excellent new van for the best possible deal. No gimmicks, no hidden fees, no pushiness, no nonsense. I will reccomend everyone I know to this dealership. More

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Buyer of a certified used car. Caleb Craun was the first person we met and he proved to be very pleasant and knowledgeable. Caleb assisted us through he entire process. He explain Caleb Craun was the first person we met and he proved to be very pleasant and knowledgeable. Caleb assisted us through he entire process. He explained the extended warrantee in a way even I could understand. My husband is a 30 year navy man who spent 20 years in naval construction and 10 years in spec ops. He was impressed by Caleb and his knowledge. Everyone at Don Ayres was friendly and helpful. I will deal with Don Ayres again. More

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Customer Service My entire experience at Don Ayres has been wonderful from service to customer service! They call me on my birthday :) I would definitely lease with My entire experience at Don Ayres has been wonderful from service to customer service! They call me on my birthday :) I would definitely lease with them again in the future. More

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Bought a car Explained all paperwork and process in great detail. Extended options to consider when available. Called after left to follow-up to make sure car was Explained all paperwork and process in great detail. Extended options to consider when available. Called after left to follow-up to make sure car was working out, was there any concerns or questions. More

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Great Car Buying Experience - Long Distance Purchase I am proud to be submitting this review as a customer all the way from Huntsville AL. We recently purchased a Certified Pre-owned 2015 Honda CR-V Tou I am proud to be submitting this review as a customer all the way from Huntsville AL. We recently purchased a Certified Pre-owned 2015 Honda CR-V Touring AWD from Don Ayres Honda in Fort Wayne Indiana. After playing hardball and getting nowhere with an overly cocky dealership in our area over an almost identical car, we decided to expand our search to a wider area and take our business somewhere else. Shortly thereafter we came across the CR-V at Don Ayres. When my fiancée called about the car she was treated with courtesy and respect – Exactly The Way A Potential Customer Should Be. Chad Oberlin, the Sales Consultant who assisted us, answered all of our questions about the car in a straight forward and timely manner. Even though we were hundreds of miles away, he still gave us the same level of attention and provided us with the same degree of outstanding service as someone who walked into the dealership in person. He was knowledgeable about the features and condition of the car and provided us with all the additional pictures and video we requested to feel comfortable about a long distance purchase. When the time came to discuss the price of the car, there was very little hardball played. Chad never attempted to provide us with misleading information or blow us smoke to justify an unfair price. When we finally reached a deal, Chad Oberlin and the Sales Manager Carlo Borg handled all the details of the purchase transparently and in a way that allowed us to feel comfortable even though we were buying a car from so far away. At the end the day we purchased the car at a Competitive Price and had a FAR better dealership experience than anywhere else we looked. A few weeks have now passed I can still honestly say we are Satisfied with the price we paid for the CR-V and we are Extremely Happy with our purchase. Thank you Chad Oberlin and Carlo Borg for a Positive car buying experience! I will happily recommend Don Ayres to anyone from my area looking for a new car. There are several others like us who would rather travel a few hours to get a fair deal on a great car rather than accept getting ripped off by the dealership down the street. Customer Service: 5/5 Satisfaction with Purchase: 5/5 Price and Value: 4.7/5 (It always hurts to spend money…) Overall Buying Experience: 5/5 More

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first experience with the service dept Everything went well. The service dept was too busy to service my car when I wanted but I had called to late. However, they service my vehicle on a Sa Everything went well. The service dept was too busy to service my car when I wanted but I had called to late. However, they service my vehicle on a Saturday and I thought that was going an extra mile. The threw in a free wash with the service but it did leave the car water drop spotty. Overall I was very satisfied and it was quick. More

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Great experience I had a great experience buying a used car with Chad Oberlin. He helped me negotiate a fair price for a very clean and well cared for used car. I wa I had a great experience buying a used car with Chad Oberlin. He helped me negotiate a fair price for a very clean and well cared for used car. I was never pressured by Chad and felt his primary goal was to help me buy a car, not to try to make a sale. Highly recommended! Overall a very positive experience at Don Ayers with Chad Oberlin and I would recommend them both to family and friends. More

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Great experience Was very satisfied with how friendly everyone was and how easy they made the whole process for me. I would most definitely recommend Don Ayres Honda a Was very satisfied with how friendly everyone was and how easy they made the whole process for me. I would most definitely recommend Don Ayres Honda as well as Chad Oberlin who was of great help. More

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Great service! Everyone we encountered was very nice and helpful. The price was fair, and the staff did all they could to make sure our vehicle was in great conditio Everyone we encountered was very nice and helpful. The price was fair, and the staff did all they could to make sure our vehicle was in great condition. Thanks!! More

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