

Dealership Experience
16 yrs
Industry Experience
27 yrs, 8 mos
Languages Spoken
English
41 Reviews
Write a Review41 Reviews of Chad Reiss
September 05, 2025
Great experience purchasing our new Toyota. The financing portion was easy and I felt good about all the details. Erin was great to work with, and so was Luis, and Chad has been great too! The financing portion was easy and I felt good about all the details. Erin was great to work with, and so was Luis, and Chad has been great too! More
Other Employees Tagged: Juan Muro, Erin Henry, Luis D. Noriega
August 25, 2025
This story starts out with a recall, schedule maintence that could have turned into a disaster but McDonald made it right and then went above and beyond. The recall was on brake lines and they handled eve that could have turned into a disaster but McDonald made it right and then went above and beyond. The recall was on brake lines and they handled everything like pros but there was a gasket that broke during install that in turn was allowing brake fluid to leak. My wife and nephews were on their way to school when the warning light for Low Brake Pressure came on. My wife was able to get to a safe place and the dealer made sure to get us a tow truck and Lyft to the dealer. They were able to fix the issue in a very short time. In turn we ended up trading that Tacoma in for a new used Tundra and Scott the GM and his team made sure we were taken care of and then some. I want to give a shout out to all involved, Scott, Edwin and Chad in Sales and then in Service Nicholas and Amanda as well. Lastly I also want to thank Brandon and Phil in parts with getting me set up with a bed cover. Thank you all for your help and you guys rock. More
Other Employees Tagged: Nicholas Maldonado, Amanda Newton, Phil Edwards
August 14, 2025
Linda is amazing. She always keeps me informed of the status of my service necessary for my vehicle. She’s friendly, professional, and so easy to work with. I recommen She always keeps me informed of the status of my service necessary for my vehicle. She’s friendly, professional, and so easy to work with. I recommend timely service to my vehicle through McDonald Toyota Service with Amanda, two other friends. More
Other Employees Tagged: Amanda Newton, Scott Larrick, Phil Edwards , Dewey was my sales rep who helped me buy my 2025 Toyota Tacoma. He made the transaction seamless and so enjoyable. I have already sent three other potential buyers to him. He knew I came in with my numbers and facts of what I wanted. Highly recommend him.
August 14, 2025
These guys were really helpful and friendly and worked hard to get my payments where I needed them to be. I love my 4Runner! hard to get my payments where I needed them to be. I love my 4Runner! More
Other Employees Tagged: Juan Muro, Greg Spencer
July 27, 2025
Professional, congenial, and knowledgeable final our dealings with. The various staff in the different offices. dealings with. The various staff in the different offices. More
Other Employees Tagged: Juan Muro, Gio Espinoza, Nekoda Jacobs
July 25, 2025
They were professional and provided excellent service. Had no problem and will most likely come back! Had no problem and will most likely come back! More
July 24, 2025
Awesome Customer Service. They have always been great with my vehicle even though it’s a modified Wheelchair Van. They have always been great with my vehicle even though it’s a modified Wheelchair Van. More
Other Employees Tagged: Juan Muro, Brandon Streetman, Nicholas Maldonado, Amanda Newton, Tonya Whitaker, Scott Larrick
July 20, 2025
Great experience. Took care of most of the details and trade in before I got to the dealership so when I went to purchase and pick up the new truck it was east Took care of most of the details and trade in before I got to the dealership so when I went to purchase and pick up the new truck it was east More
Other Employees Tagged: Brad Ambrozevitch , Edwin
June 23, 2025
The sales staff was very nice without being pushy. I didn't have any dealings with management or the service department. I didn't have any dealings with management or the service department. More
Other Employees Tagged: Ismael (Ish) Avalos