Chadi Chakar | Page 4

Their costumer service and professionalism is a fluke I bought a pre owned 2016 CLA 250 8 months ago. I never had a good experience at that dealership. Great car, I love it. However, I regret buying my Me I bought a pre owned 2016 CLA 250 8 months ago. I never had a good experience at that dealership. Great car, I love it. However, I regret buying my Mercedes at that location because of their costumer service and service in general. In my opinion, their professionalism was not what I thought it would be. An expensive item of mines got missing while my car was in service. A technician manager drove my car to check a squeaky noise my car had, while on the test drive he flew over a speed bump, and scrapped the front bumper lip. They then repaired only 50% of it. I had to protest a second time to get it repaired 100%. I had previously brought the car in to fix a panel under the car that was scrapping the street. They never said anything to me, if they fixed it, if they didn't, it's like I took the car in for the xxxx of it. They didn't even have a service report for it. An employee there, Erika Pineda, had sent me an email, you know one of those emails where I get the chance to give nay feedback I'd like. I replied to the email with my concerns and yet never got a call or a reply back. I basically got ignored. So with all this being said, in MY experience their costumer service and professionalism is really below average. Be aware of this place, I might sound like I'm complaining a lot but this is base on my horrible experience with them. Although there are a lot of 5 stars ratings here it's not always the fair truth. I don't tend to give this type of feedback or any feedback at all, but, I just had to this time. More

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Chat was super rude!He spoke to me as if I were a 10-year-old. I’m not sure how he gets anyone to purchase a car. I feel bad for his Frontline sales person because I was here by a car 10-year-old. I’m not sure how he gets anyone to purchase a car. I feel bad for his Frontline sales person because I was here by a car More

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Good buying experience Mehdi Saidane, my sales rep, made my buying experience quick and easy. Although I was purchasing a pre-owned non-Mercedes vehicle, Medhi handled every Mehdi Saidane, my sales rep, made my buying experience quick and easy. Although I was purchasing a pre-owned non-Mercedes vehicle, Medhi handled every detail with attention and professionalism. Good sales style and great representative of Chambers Mercedes. More

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Great professionalism and service I had an excellent experience throughout the purchase of my car with Charles Scrymgeour. That experience extended through the delivery of the vehicle I had an excellent experience throughout the purchase of my car with Charles Scrymgeour. That experience extended through the delivery of the vehicle purchased and the return of my previous car. More

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Purchase of new SUV Highly professional, knowledgeable and personable staff. Beyond white glove service! I would give 10 stars if possible. David Nhan was always acce Highly professional, knowledgeable and personable staff. Beyond white glove service! I would give 10 stars if possible. David Nhan was always accessible with excellent rapport and not to mention extremely efficient! Umer went the extra mile to help us receive the car immediately and both Umer and David were very kind and considerate towards my young family! Fred is the most knowledgeable person I have met regarding Mercedes. Overall a great team and dealership! Do not think twice about going anywhere else! More

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Great Dealership I'm very satisfied with my recent purchasing experience at Mercedes-Benz of Boston. In particular, I enjoyed working with David Nhan, who was very hel I'm very satisfied with my recent purchasing experience at Mercedes-Benz of Boston. In particular, I enjoyed working with David Nhan, who was very helpful and knowledgable, and Fred Abban, who is a patient and expert vehicle guide. Chad and AJ strived to make sure that the financials worked out, too. My thanks to all. More

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Jasper is the simply the best car sales person! We bought our first two cars from Jasper two years ago, and when it was time to upgrade, there was no question where to go again. Jasper consistently We bought our first two cars from Jasper two years ago, and when it was time to upgrade, there was no question where to go again. Jasper consistently delivers top class service and are a pleasure to deal with. We'll be coming back again when it's time to change our cars. More

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Awesome all around! The team was awesome answering all questions and make it what seems to be hard decision to make so easy. 5-start! I am one happy customer! The team was awesome answering all questions and make it what seems to be hard decision to make so easy. 5-start! I am one happy customer! More

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It was the best car buying experience i have ever had. I am 67yrs. old. I have been buying cars for a long times. I visited several Dealerships before I bought the Mercedes at Chambers. Keith Robinson was I am 67yrs. old. I have been buying cars for a long times. I visited several Dealerships before I bought the Mercedes at Chambers. Keith Robinson was one of the BEST salesperson I have ever dealt with. I was very impressed with him. I didn't feel pressured. He and Chadi made me feel very comfortable. I left the dealership feeling like I got the best deal. Keith's called me the day after I picked up the car to see if everything was ok. He told me if I needed anything or had any questions to contact him. While I was at Chambers, I had Hanover Benz dealership calling me offering more of a discount on a car. They told me they did not want to lose a sale to Chambers. The fact that Keith cut thru the nonsense of negotiating , the other offer wasn't important to me. In some of my past car buying experiences, I have walked out of dealerships to get the other offer. I have confidence that the Chambers dealerships do a good job taking care of their customers. I have experienced great Customer Service at the Lexus dealerships. More

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First timer Worked w/ Chad and Ramy. Both very easy to work with, patient and no pressure. Wasn't sure what to expect as this is our first MB. Would recommend h Worked w/ Chad and Ramy. Both very easy to work with, patient and no pressure. Wasn't sure what to expect as this is our first MB. Would recommend highly. More

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