Chai Phumsorn
Chai Phumsorn at Hampton Toyota
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Chai Phumsorn | Page 13

Sales Consultant

Hampton Toyota

6191 Johnston St
Lafayette, LA 70503

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4.7
149 Reviews

I was born in Thailand and moved to the U.S. in 1996. I attended Lafayette High School and the University of Louisiana at Lafayette. I used to be a Karate instructor until I joined the U.S. Army. I have a beautiful wife and 3 amazing little boys. I have been with Hampton Toyota for over 9 years now and enjoy what I do. Let's state the obvious, you've spent many hours researching and have a good idea of what you want before walking into a dealership. You already expect to be treated unfairly and in this industry there's decades of less-than-honest reputation for me to overcome. The best part of my job is changing the public's perspective of what a "salesman" is and their past experiences purchasing a vehicle. My mission is to provide great service, be up front, honest, and make sure customers get the best deal possible. Allow me to make your next car buying experience a fair, fast and friendly one! "And as you wish that others would do to you, do so to them.": -Luke 6:31

Dealership Experience

12 yrs, 11 mos

Industry Experience

12 yrs, 11 mos

Languages Spoken

English English

4.7

149 Reviews

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149 Reviews of Chai Phumsorn

January 04, 2017

Dealership Rating
Employee Rating

Chai continues to provide excellence! I just purchased my 4th Toyota vehicle fromChai.... His extensive knowledge of the Toyota brand and their competitors is why he has earned my trust f More

by Pealr1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cheryl Miller

Jan 06, 2017

Hampton Toyota responded

Thanks for sharing, Pealr1234! It's so good to hear how pleased you are with the service you have received here. Thank you for your continued patronage. We look forward to many more years working with you!

November 21, 2016

Dealership Rating

Very honest infromative salesman. I am really glad with TOYOTA, and Chai provided a very honest informative experience. This is my second car form this dealer and I really recommend an More

by Zag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 22, 2016

Hampton Toyota responded

Thanks for the business, Zag! We'll be sure to let Chai know how pleased you were with the service he provided you. Enjoy your Toyota!

November 12, 2016

Dealership Rating
Employee Rating

Purchase of a 2017 Toyota Tundra This is our second purchase from Hampton Toyota. Chai Phumsorn has been our salesperson for both. Chai is an excellent salesperson.We recommend him to More

by DAVIDJANNAGEM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Charles Boatmon , Charley Vallo, Jon Haynes

Nov 15, 2016

Hampton Toyota responded

Thanks for the feedback, DAVIDJANNAGEM. We're so glad to hear you were happy with the service you received from Chai. We truly appreciate your business and your recommendation.

August 25, 2016

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Employee Rating

Outstanding Customer Service My husband and I are proud to do business with Chai. He took care of our needs, and got us exactly what we wanted in a vehicle for our growing family More

by MaryBeth Walsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chad

Aug 29, 2016

Hampton Toyota responded

Hi MaryBeth, thanks so much to you and Jonathan for your positive feedback and glowing recommendation. Chai will be very pleased to hear that you both felt like you received 5-star service. Please don't hesitate to let us know if there is anything else we can do for you. And welcome to the Hampton Toyota family!

July 29, 2016

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Employee Rating

Amazing customer service!! Chai went above and beyond to make my purchase as smooth as possible!!! He really is a great sales man and is more concerned with the customer satisfa More

by Erin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 01, 2016

Hampton Toyota responded

Hi Erin, thank you for your awesome feedback! We strive to make our customers feel comfortable and informed and our top priority. We appreciate your business and look forward to seeing you again.

July 21, 2016

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Employee Rating

Great Experience Bought a new Toyota Corolla from Chai, and everything went about as smoothly as it could go. My significant other had bought a car here a few years ag More

by Derek James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 25, 2016

Hampton Toyota responded

Hi Derek! Thanks for the feedback and for your business! We'll definitely let Chai know how pleased you were with the service he provided. And please let your significant other know that we appreciate the recommendation. Have fun with your new Corolla!

July 09, 2016

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Highly recommend This is the third car we buy at this dealership and the second one through Chai. He, as well as all the staff, were so helpful and kind. We will conti More

by Robertlm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jami Cormier

Jul 11, 2016

Hampton Toyota responded

Thank you Robertlm for your continued confidence in Hampton Toyota. We know that purchasing a vehicle is a big deal and we can't thank you enough for choosing us over and over again.

May 27, 2016

Dealership Rating
Employee Rating

Best Service Ever Less than one minute maybe 30 seconds, 4 salesmen approached me for a sale. I had a salesman already in mind in which he's the business manager and as More

by Familyman82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kyle Vidrine

May 31, 2016

Hampton Toyota responded

Thanks Familyman82! Not only do we appreciate your business, we also appreciate your feedback. So glad to hear you were pleased with the service you received and we want to take this opportunity to welcome you to the Hampton Toyota family!

May 06, 2016

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Employee Rating

Great service! Hampton Toyota has great service and a great staff, especially Chai who has helped me a lot with my decision in buying my forerunner! Keep up the grea More

by maryn1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
May 13, 2016

Hampton Toyota responded

Congratulations on your new 4Runner Maryn and welcome to the Hampton Toyota family! We appreciate your feedback and your business.

March 07, 2016

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Employee Rating

Really Helped me out Trying to set myself up in the USA after moving here from Canada for work was not easy, especially when buying a vehicle. Chai worked directly with my More

by NickV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 08, 2016

Hampton Toyota responded

We're so happy to hear that Chai and the team made your move a little bit easier! Your recommendation is the best compliment. Thank you for choosing Hampton Toyota Scion as your car dealer. Let us know if you ever need anything in the future!

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