Chan Coleman
Chan Coleman at Fred Anderson Toyota of Sanford

Chan Coleman | Page 3

Toyota Service Ambassador

Fred Anderson Toyota of Sanford

3321 NC Hwy 87 S
Sanford, NC 27332

Contact Me
4.9
330 Reviews

Dealership Experience

24 yrs, 10 mos

Industry Experience

24 yrs, 10 mos

4.9

330 Reviews

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330 Reviews of Chan Coleman

October 26, 2020

Dealership Rating
Employee Rating

Been dealing with them for many years now! Happy with sales and service departments! They are professional and advise you as they go along! The last time there was a technical hiccup and took more time More

by hwalshaw3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julian Hernandez, KYLE JAMES

Nov 06, 2020

Fred Anderson Toyota of Sanford responded

Hi, we're happy to hear you had such a positive experience with our team here at Fred Anderson Toyota of Sanford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 21, 2020

Dealership Rating
Employee Rating

I had a great experience. Very professional staff. Thank you for the awesome service. A 25 word requirement results in a few bye bye's. More

by DJSWIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julian Hernandez, KYLE JAMES

Nov 06, 2020

Fred Anderson Toyota of Sanford responded

Hello! We appreciate your positive review about your recent experience with Fred Anderson Toyota of Sanford! Please don't hesitate to reach out if there's anything additional we can do for you.

October 20, 2020

Dealership Rating
Employee Rating

This location is Very helpful and kind staff. I have been multiple times for oil changes and tire rotation. They have been very professional. Highly recommend. More

by stacyolive83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julian Hernandez, KYLE JAMES

Nov 06, 2020

Fred Anderson Toyota of Sanford responded

Hi! We appreciate your positive review about your recent experience with Fred Anderson Toyota of Sanford! Until the next time we meet, take care!

October 19, 2020

Dealership Rating
Employee Rating

Bryan at Fred Anderson Toyota came to our rescue when we had engine trouble as we were passing through town on a Saturday. The service department checked out our Sienna, gave us a loaner vehicle, and got ou More

by turnerfamily5nc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2020

Fred Anderson Toyota of Sanford responded

Hi! Thank you for your kind review; we are happy to pass along your comments to Bryan and the team here at Fred Anderson Toyota of Sanford! We can't wait to see you again, have a great day.

October 19, 2020

Dealership Rating
Employee Rating

I waited for my car to be service. While in the waiting area 2 other customers were very rude speaking loudly into their cell phones and/or increasing cell phone volume while watching videos. At least 4 or More

by tkbkb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Julian Hernandez, KYLE JAMES

Oct 27, 2020

Fred Anderson Toyota of Sanford responded

Thank you for your most recent feedback in regards to your visit with us. It is unfortunate to hear other guests in the store were not using phone etiquette as they should. Please give me a call to set a time for your vehicle to get a complete cleaning as it pertains to the smudges. Bryan Newton/Service Director 919-895-6505

October 16, 2020

Dealership Rating
Employee Rating

They performed a factory recall on my fuel pump in a timely manner. Looks like I have another recall so I will be returning for that. More

by SERVICE81
Recommend Dealer
Yes
Oct 22, 2020

Fred Anderson Toyota of Sanford responded

Hi, we're so happy the team here at Fred Anderson Toyota of Sanford was able to help you out. We do hope we can be of assistance in the future. Take care!

October 15, 2020

Dealership Rating
Employee Rating

Very friendly and always helpful. Very good on updating when I come in for service. I had an issue with connecting my phone to the Bluetooth and they said stop by and someone would help me. They go above a More

by DONNARIGSBEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julian Hernandez, KYLE JAMES , Aaron Murchison

October 15, 2020

Dealership Rating
Employee Rating

As always Fred Anderson Toyota of Sanford service department knocked it out of the park. They saw me on time, exactly at my scheduled appointment - they are the only service department I've used in 2 More

by mh4571718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julian Hernandez, KYLE JAMES

Oct 22, 2020

Fred Anderson Toyota of Sanford responded

We are very happy that the team here at Fred Anderson Toyota of Sanford could provide you with a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2020

Dealership Rating
Employee Rating

Great customer service. Very friendly and courteous. They have treated us well each time we have been there. Very pleased each time we come there. More

by VRUSSELL36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julian Hernandez, KYLE JAMES

Oct 15, 2020

Fred Anderson Toyota of Sanford responded

Hi, we're happy to hear you had such a positive experience with our team here at Fred Anderson Toyota of Sanford! We're looking forward to your next visit with us!

October 12, 2020

Dealership Rating
Employee Rating

Great job, Chan is always great!We take our vehicles Great job, Chan is always great! We take our vehicles there for oil change, etc. Easy to call and receive help. Air bag is next. More

by STGREENEYES2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2020

Fred Anderson Toyota of Sanford responded

Thank you for sharing your positive experience at Fred Anderson Toyota of Sanford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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