Chance Guild
Chance Guild at DePaula Ford

Chance Guild

Service Selling Manager

DePaula Ford

799 Central Ave
Albany, NY 12206

Contact Me
4.3
38 Reviews

Languages Spoken

English English

4.3

38 Reviews

Write a Review

38 Reviews of Chance Guild

March 04, 2026

Dealership Rating
Employee Rating

Staff was very pleasant to work with. I purchased the vehicle over the internet, they made the transaction very easy and quick. More

by tabvette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracie Johnson, Hussain Said

March 02, 2026

Dealership Rating
Employee Rating

I've been a customer for over 10 years, with a variety of buying experiences, from used to leasing new to buying new, and I feel like a valued customer. Each time I have brought my vehicle in for maintenance More

by jmatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Jason Keville

March 02, 2026

Dealership Rating
Employee Rating

I am always made a priority when I come in for servicing. Chance gives excellent customer service and is always looking to serve my best entrance. More

by Jonesie
Recommend Dealer
Yes

Other Employees Tagged: Chance Guild

Mar 03, 2026

Jonesie responded

Chance and the entire team are always a pleasure to interact with when I come in to get my car serviced! I appreciate them.

March 01, 2026

Dealership Rating
Employee Rating

Quick response upon arrival. Check in was thorough and estimated wait time was accurate. Enjoyed fresh brewed coffee! More

by mcahill2736
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Jason Keville

March 01, 2026

Dealership Rating
Employee Rating

The service department was exceptional! Friendly, efficient and work done in a timely manner. Chance was friendly and helpful checking my car in. Definitely will be back and recommend to o More

by JMCGIVERN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Jason Keville

March 01, 2026

Dealership Rating
Employee Rating

Chance and Lenny always take care of me. Detailing issues, fixes, delays or expeditions. Thanks to them, a completely broken AC, heater, and grill cover malfunction was ordered and repaired More

by Brian Kennally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam , Howard Pettel

February 26, 2026

Dealership Rating
Employee Rating

Easy drop off. Welcoming greeter, car finished when promised. Overall, I love my Bronco Sport! More

by Marylou
Recommend Dealer
Yes

Other Employees Tagged: Chance Guild

February 26, 2026

Dealership Rating
Employee Rating

Chance, Lenny, and Jason are always happy to help. They have good product knowledge and are good communicators, providing updates and explanations as needed. More

by Rhonda Bambrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Farnam, Jason Keville

February 25, 2026

Dealership Rating
Employee Rating

NA Quick to get in for services, work friendly waiting area to stay productive, Friendly and personal service More

by Wheffjr
Recommend Dealer
Yes

Other Employees Tagged: Chance Guild

February 25, 2026

Dealership Rating
Employee Rating

Issue not solved. Polite service staff. Too many requests to fill out this survey almost every day More

by CGS111796
Recommend Dealer
No

Other Employees Tagged: Chance Guild

1
...

Dealership Inventory (447 Vehicles)

used 2023 Ford Bronco Sport car, priced at $26,550
2023 Ford Bronco Sport
used
Cactus Green / Gray exterior
Automatic
Four-wheel Drive
used 2022 Ford Escape car, priced at $23,850
2022 Ford Escape
used
Agate Black Metallic exterior
Automatic
All-wheel Drive
used 2023 Lexus IS 350 car, priced at $39,850
2023 Lexus IS 350
used
Silver exterior
Automatic
All-wheel Drive
used 2022 Jeep Compass car, priced at $20,950
2022 Jeep Compass
used
Diamond Black exterior
Automatic
Four-wheel Drive
new 2026 Ford F-450 car, priced at $104,000
2026 Ford F-450
new
Black Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford F-150 car, priced at $57,500
2025 Ford F-150
new
White Metallic exterior
Automatic
Four-wheel Drive