Charity Graff | Page 11

Overall a positive experience. Car arrived when promised. All staff pleasant to work with. Only suggestion would be to communicate clearly all dealer add-on costs at the beginning of the process. Would buy a All staff pleasant to work with. Only suggestion would be to communicate clearly all dealer add-on costs at the beginning of the process. Would buy again from this dealer More

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Great sales person the process was nice and easy and a joy to work with. I enjoyed the purchase process from beginning to end. I was surprised they had the car in stock that I was looking for and it’s imp joy to work with. I enjoyed the purchase process from beginning to end. I was surprised they had the car in stock that I was looking for and it’s impressive to drive More

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Carl gets five stars for doing a great job. And Is very dependable. And a very honest person. Gladstone gets 4 stars. They said I would have a loner car when they were putting a chip guard on my new High dependable. And a very honest person. Gladstone gets 4 stars. They said I would have a loner car when they were putting a chip guard on my new Highlander. When the day came to bring it in, they had no car. But after a few calls and a couple hours later they came up with a car. Gladstone needs get this issue taken care of. I do like Gladstone. So let’s hope they get back to a 5 stars. More

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Toyota of Gladstone is amazing, easy, fast car buying process. The service department is awesome as well.I will be back soon for another vehicle. Thank you. process. The service department is awesome as well.I will be back soon for another vehicle. Thank you. More

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Dave is by far the most laid back sales person I’ve ever had the pleasure of working with. No stress, no pressure, no drama. He was very friendly, answered all our questions quickly and confidently. If y had the pleasure of working with. No stress, no pressure, no drama. He was very friendly, answered all our questions quickly and confidently. If you’re looking for a sales person that will consistently go above and beyond for you Dave is your guy. Thanks Dave! We wouldn’t have bought this car from anybody else! (Quality of work option does not seem to appear but I give Dave 5 stars for everything!) More

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Got the best deal and best service. Manuel Navas was very attentive, friendly and helpful. Drop by and ask for him to help you with purchasing your next Toyota. attentive, friendly and helpful. Drop by and ask for him to help you with purchasing your next Toyota. More

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This is the second time I've bought from Toyota of Gladstone - awesome service and price! Top notch dealership! Manuel was great! The process was easy and stress free! I won't go anywhere else! Gladstone - awesome service and price! Top notch dealership! Manuel was great! The process was easy and stress free! I won't go anywhere else! More

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Great service! Knowledgeable and friendly staff. From the moment I came into the experience until the moment it was complete- greatness all around. Thank you. moment I came into the experience until the moment it was complete- greatness all around. Thank you. More

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I love these guys. Especially Charity and Eric - but the whole team was great. They actually seem to care about the customer and want you to leave feeling like you got a good deal. I dealt online with man whole team was great. They actually seem to care about the customer and want you to leave feeling like you got a good deal. I dealt online with many other dealers in Oregon and Washington while shopping for this vehicle and was never comfortable about the process until I started communicating with Charity. Excellent customer service! More

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The entire experience at Toyota of Gladstone was very pleasant. I had to place a hold on my truck and wait for it to arrive, but Manny and Seth were both extremely helpful and communicative the whole tim pleasant. I had to place a hold on my truck and wait for it to arrive, but Manny and Seth were both extremely helpful and communicative the whole time. The purchasing process was not pushy or uncomfortable at all. Highly recommend working with them. More

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