Charlene Kratzer | Page 22
Service Admin
Nucar Nissan of Allentown
1648 Plaza Lane
Allentown, PA 18104
406 Reviews
Write a Review406 Reviews of Charlene Kratzer
August 08, 2022
This place they just don’t care about you I have called the office to make appointment and left voicemail on the manager line and no response it’s sad they want your money and also stop wasting water on my the office to make appointment and left voicemail on the manager line and no response it’s sad they want your money and also stop wasting water on my car I can do that myself it’s a waste of time, also the last time my husband left his car there for a check took them 2 days More
Other Employees Tagged: Simone McErlean, Nate Marinelli, Steve Bennett, Anthony Karb, Patrick Jeffers, Chelsea Norton, Mario Sessanta
August 03, 2022
Nice people, clean break area, fairly quick service. .An over all great experience. Thank you very much !! .An over all great experience. Thank you very much !! More
Other Employees Tagged: Simone McErlean, Patrick Jeffers, Chelsea Norton, Mario Sessanta
July 24, 2022
Great experience from start to finish. This Dealership knows how to make customers feel with prompt, courteous service This Dealership knows how to make customers feel with prompt, courteous service More
Other Employees Tagged: Simone McErlean, Patrick Jeffers, Chelsea Norton, Mario Sessanta
July 24, 2022
Very friendly, treated like a member of Nissan family and professional customer service. I definitely recommend them to all. professional customer service. I definitely recommend them to all. More
Other Employees Tagged: Simone McErlean, Nate Marinelli, Steve Bennett, David Leverington, Anthony Karb, Greg David, Patrick Jeffers, Chelsea Norton, Mario Sessanta
July 20, 2022
Charlene Kratzer is my go to person. Answers questions fast email returns same day any question answered! Everyone was pleasant this time and was called when car was finished Answers questions fast email returns same day any question answered! Everyone was pleasant this time and was called when car was finished More
Other Employees Tagged: Simone McErlean, Patrick Jeffers
July 20, 2022
Communication can be improved. Otherwise, everyone is friendly and nice which seems hard to find these days in the service field. Otherwise, everyone is friendly and nice which seems hard to find these days in the service field. More
Other Employees Tagged: Simone McErlean
July 17, 2022
They were all very pleasant and easy to work with. They made the experience easy and painless. They made the experience easy and painless. More
Other Employees Tagged: Simone McErlean, Garrett Gouger
July 09, 2022
Didn't put my daughters cars seat back in after u guys took it out to put my speaker in I had to do it myself while my daughter had to stand outside my car smh Didn't clean the back seat not my daughters took it out to put my speaker in I had to do it myself while my daughter had to stand outside my car smh Didn't clean the back seat not my daughters car seat dirty hand prints from the techs Didn't gave my car a Complimentary wash I would had a better experience at Kelly nissan off 33 More
Other Employees Tagged: Simone McErlean, Patrick Jeffers, Chelsea Norton, Mario Sessanta

