Charlene Kratzer | Page 21

Professional and friendly. I asked about my warranty and the service technician got a copy of it within minutes I asked about my warranty and the service technician got a copy of it within minutes More

by PERPLEXEED704 Verified Customer Verified Customer

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the staff was professional and treated me with respect. The staff did a nice job The staff did a nice job More

by PISTONS Verified Customer Verified Customer

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i bought a new dodge pick up from them no hassles just busness,i could not find a part for my 2013 dodge one ton they found it and installed it it was great doing busness with them. busness,i could not find a part for my 2013 dodge one ton they found it and installed it it was great doing busness with them. More

by info Verified Customer Verified Customer

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Does not honor the extended warranty they sell you on a used vehicle very deceptive. used vehicle very deceptive. More

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It was a pleasure dealing with the service department. They ordered the replacement tires I wanted, installed them, balanced them, and did a front end alignment to fix a slight mis-alignment of one wheel. They ordered the replacement tires I wanted, installed them, balanced them, and did a front end alignment to fix a slight mis-alignment of one wheel. The service advise and technician were both polite and professional and answered all of my questions. I have been coming to Rothrock since my father purchased my first car for me in 1976, and I have always had a good experience. So I wouldn’t hesitate to recommend the dealership to anyone who is looking to buy or service a vehicle. More

by edwhitemagic Verified Customer Verified Customer

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Great service. Was able to find out the strange issues I was having. Did not try and rip me off like other places. Paid less than I was quoted. Would definitely rec Was able to find out the strange issues I was having. Did not try and rip me off like other places. Paid less than I was quoted. Would definitely recommend! More

by jamesmiferry Verified Customer Verified Customer

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Very happy with the service end of story! I hate texting you will have to deal with that I hate texting you will have to deal with that More

by GERALDGREENWALT Verified Customer Verified Customer

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If I could give them zero, I would. Horrible place for service. Always over charged for labor and never answer the phone. I had to take the car back twice because they did not do the re Horrible place for service. Always over charged for labor and never answer the phone. I had to take the car back twice because they did not do the required work correctly. I don’t recommend this place More

by ASHRAFBRSOUM Verified Customer Verified Customer

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State and emissions inspection were done in a timely manner while I waited for service. manner while I waited for service. More

by rittlefam Verified Customer Verified Customer

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My experience was great everything went well price was good Great company to deal with. good Great company to deal with. More

by ROTHROCKRUSS@yahoo.com Verified Customer Verified Customer

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