Charlene Kratzer | Page 36
Service Admin
Nucar Nissan of Allentown
1648 Plaza Lane
Allentown, PA 18104
413 Reviews
Write a Review413 Reviews of Charlene Kratzer
February 24, 2021
lack of communication,no follow up from the service provider the client needs to follow up ,it was not professional at all.good job thks provider the client needs to follow up ,it was not professional at all.good job thks More
Other Employees Tagged: Simone McErlean, Patrick Jeffers, Chelsea Norton, Mario Sessanta , Gary Christman, Eric Gubish, Alex Hieter, Dante Mancini, Wayne Roatche
February 18, 2021
I have had another positive experience at Rothrock Service Center. Done in a timely fashion and Patrick was on top of it from start to finish. Waited 15 min to get in the door for a 7:30 appt. came 1 Service Center. Done in a timely fashion and Patrick was on top of it from start to finish. Waited 15 min to get in the door for a 7:30 appt. came 10 minutes earlier and was 2nd in line. You are lucky to have Patrick in your company. More
Other Employees Tagged: Patrick Jeffers
February 13, 2021
Rothrock service department provided us with a very thorough estimate for my Nissan. Patrick & Charlene were extremely helpful with explaining and setting up my repairs. thorough estimate for my Nissan. Patrick & Charlene were extremely helpful with explaining and setting up my repairs. More
Other Employees Tagged: Patrick Jeffers
February 11, 2021
Everything is always done well when i take my car to this dealer for work to be done. Good job! Now let me get back to work. dealer for work to be done. Good job! Now let me get back to work. More
Other Employees Tagged: Simone McErlean, Patrick Jeffers, Chelsea Norton, Mario Sessanta , Gary Christman, Eric Gubish, Alex Hieter, Dante Mancini, Wayne Roatche
January 27, 2021
As always you service is amazing and the best of all very honest. Unlike other dealership they will create a lot of problem ( not even related ) that you need to spend thousand of dollars. You guys are diff honest. Unlike other dealership they will create a lot of problem ( not even related ) that you need to spend thousand of dollars. You guys are different I will rather or never think twice to take my car to your service department for service guarantee that it will get fix. Keep up the good work guys. Already referred you service departments to all my friends and relatives. More
Other Employees Tagged: Simone McErlean, Patrick Jeffers, Chelsea Norton, Mario Sessanta , Gary Christman, Eric Gubish, Alex Hieter, Dante Mancini, Wayne Roatche
January 26, 2021
Very pleased with how my cars repairs were handled in a timely fashion. They even got a little ding out of my door that I was prepared to live with because it was so small. Exceptional place to have body w timely fashion. They even got a little ding out of my door that I was prepared to live with because it was so small. Exceptional place to have body work done. Definitely would recommend if anyone I know would need to get repairs!! More
Other Employees Tagged: Simone McErlean, Patrick Jeffers, Chelsea Norton, Mario Sessanta , Gary Christman, Eric Gubish, Alex Hieter, Dante Mancini, Wayne Roatche
January 24, 2021
Great service with professional employees. Extremely clean facility and a fast turn around time on service. The location was easily accessible off Route 22. There was no wait! clean facility and a fast turn around time on service. The location was easily accessible off Route 22. There was no wait! More
Other Employees Tagged: Simone McErlean
January 23, 2021
I enjoyed my visit at Rothrock.Everyone was extremely friendly and very helpful.It was very clean coffee,tv.charging station,Felt like I was at home.And they cleaned my car can’t ask for much more. friendly and very helpful.It was very clean coffee,tv.charging station,Felt like I was at home.And they cleaned my car can’t ask for much more. More
Other Employees Tagged: Chelsea Norton , Alex Hieter

