Charlene Kratzer | Page 37
Service Admin
Nucar Nissan of Allentown
1648 Plaza Lane
Allentown, PA 18104
413 Reviews
Write a Review413 Reviews of Charlene Kratzer
January 17, 2021
Very efficient check in and check out. They did a Very efficient check in and check out. They did a thorough check and found a hub that needed replacing so saved me grief later. Overall a good fair s Very efficient check in and check out. They did a thorough check and found a hub that needed replacing so saved me grief later. Overall a good fair service with nice people. More
Other Employees Tagged: Patrick
January 09, 2021
Had a great appointment. Made an appointment for a oil change and inspection. Was in and out in a little under 2 hours. Which was great because I had my newborn with me. change and inspection. Was in and out in a little under 2 hours. Which was great because I had my newborn with me. More
January 03, 2021
Your service is always a good experience - prompt, reliable, thorough and courteous. There’s never any pushing of unnecessary stuff. I love getting a freshly washed car back. reliable, thorough and courteous. There’s never any pushing of unnecessary stuff. I love getting a freshly washed car back. More
Other Employees Tagged: Simone McErlean, Patrick Jeffers , Gary Christman
December 23, 2020
Everyone was very friendly and professional. Did the work in a manner they told me it would be done. Colleen was very nice my service representative very happy with the service. Druckenmiller everyone was v in a manner they told me it would be done. Colleen was very nice my service representative very happy with the service. Druckenmiller everyone was very friendly and professional. Did the work in a manner they told me it would be done. Colleen was very nice my service representative very happy with the service. More
Other Employees Tagged: Simone McErlean, Patrick Jeffers, Chelsea Norton , Alex Hieter
December 20, 2020
Fast and easy. A a a a a a a a a a a a a a a a a a a a a a a More
Other Employees Tagged: Simone McErlean, Patrick Jeffers, Chelsea Norton, Mario Sessanta , Gary Christman, Eric Gubish, Alex Hieter, Dante Mancini, Wayne Roatche
December 18, 2020
I always get great customer service when I take my vehicle in for maintenance. The staff there are go pleasant and knowledgeable. I won’t take my car anywhere else! vehicle in for maintenance. The staff there are go pleasant and knowledgeable. I won’t take my car anywhere else! More
Other Employees Tagged: Simone McErlean, Patrick Jeffers
December 10, 2020
Bought my Nissan Titan XD SV with a cummings diesel at Rothrock because it was an exceptional deal . I have not been disappointed since . Service , price and the people are all fantastic . Would recommend Rothrock because it was an exceptional deal . I have not been disappointed since . Service , price and the people are all fantastic . Would recommend Rothrock to anyone looking for a new or used vehicle . More
Other Employees Tagged: Patrick Jeffers, Chelsea Norton , Alex Hieter
December 09, 2020
First time there and was very happy with service department , truck was done in a timely fashion and surprised when I picked it up it was washed . Will be coming back again department , truck was done in a timely fashion and surprised when I picked it up it was washed . Will be coming back again More
December 05, 2020
My experience was definitely exceptional...everything was completed on time and the car was returned to me in better condition than it was given to the service team. completed on time and the car was returned to me in better condition than it was given to the service team. More
Other Employees Tagged: Patrick Jeffers
December 04, 2020
Left for work in the morning and before I was down the street the dash board on our Murano was lit up like a Christmas tree. Call Rothrock Service Department and had a scheduled appointment for the next m street the dash board on our Murano was lit up like a Christmas tree. Call Rothrock Service Department and had a scheduled appointment for the next morning. Simple fix recalibrating the ABS module and the car was ready to that afternoon. Can’t beat that for quick service! More
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