Charlene Kratzer | Page 39
Service Admin
Nucar Nissan of Allentown
1648 Plaza Lane
Allentown, PA 18104
413 Reviews
Write a Review413 Reviews of Charlene Kratzer
October 12, 2020
The dealership was clean everyone was friendly and the service was great and I would recommend others to have the service done at Rothrock motor sales service was great and I would recommend others to have the service done at Rothrock motor sales More
Other Employees Tagged: Simone McErlean, Patrick Jeffers
October 08, 2020
Everyone listed was professional, pleasant, knowledgeable & performed in a timely manner. Service is ultimately the reason why I would return again OR purchase another vehicle from this dealership. Special t & performed in a timely manner. Service is ultimately the reason why I would return again OR purchase another vehicle from this dealership. Special thanks to Patrick for his help & explanation of everything. Knowing what is going on with my vehicle & the service instills confidence to keep returning. More
Other Employees Tagged: Simone McErlean, Patrick Jeffers , Gary Christman
September 20, 2020
Great.Very satisfied.They did an excellent job.Very Professional And fast. The work area is very clean Ms Colleen Dukee Technical support is great. Thank You very much. Professional And fast. The work area is very clean Ms Colleen Dukee Technical support is great. Thank You very much. More
Other Employees Tagged: Patrick Jeffers , Colleen Durkee 5 Star
September 11, 2020
Service department always gets my car serviced in a timely manner. Everyone is friendly and goes out of their way to accommodate the customer. I’d recommend them. timely manner. Everyone is friendly and goes out of their way to accommodate the customer. I’d recommend them. More
Other Employees Tagged: Patrick Jeffers
September 07, 2020
SThe staff I came I. ervice was efficient and understandable.. The staff I came in contact with where professional and friendly. I should recommend your services. understandable.. The staff I came in contact with where professional and friendly. I should recommend your services. More
September 05, 2020
Horrible place rude, dishonest , and unfair ! I will not go back to this place ever . What I was told over the phone is not what actually took place . go back to this place ever . What I was told over the phone is not what actually took place . More
Other Employees Tagged: Chelsea Norton , The service manager
September 03, 2020
While I prefer to have an appointment, showing up first thing worked out fine. I was put on notice about needing rear brakes this year, so that was expected. Nothing was made up to charge extra. Everyon thing worked out fine. I was put on notice about needing rear brakes this year, so that was expected. Nothing was made up to charge extra. Everyone in Service respected wearing masks. Those in Sales not so much. Regardless of one's thoughts about wearing masks, all employees should follow the rules posted for customers. I'll be back next year, hopefully won't need to be sooner. BTW, those rear brakes on my Leaf were replaced at 92,000 miles. More
August 30, 2020
Very good service happy with the results. I don't hear the noise anymore and I feel safer now. thank you all.... Stay safe and that you again the noise anymore and I feel safer now. thank you all.... Stay safe and that you again More
Other Employees Tagged: Chris Andrews , Alex Hieter, Doc Hoffer
August 28, 2020
Service hours were convenient. I did not wait long to have my car serviced. They also observed social distancing and had an inside and an outside waiting area. have my car serviced. They also observed social distancing and had an inside and an outside waiting area. More
Other Employees Tagged: Simone McErlean, Patrick Jeffers , Colleen Durkee
August 19, 2020
Very professional, quick, quality service at a fair price. They did a great job and washed my car afterwards - what more could you ask for? price. They did a great job and washed my car afterwards - what more could you ask for? More
Other Employees Tagged: Patrick Jeffers

