Charlene Kratzer | Page 41
Service Admin
Nucar Nissan of Allentown
1648 Plaza Lane
Allentown, PA 18104
413 Reviews
Write a Review413 Reviews of Charlene Kratzer
November 27, 2019
Great Service Rothrock team is very helpfull and serviceable. I was able to get the things I needed at a great price. Great job guys. Keep it up. Rothrock team is very helpfull and serviceable. I was able to get the things I needed at a great price. Great job guys. Keep it up. More
Other Employees Tagged: Patrick Jeffers
November 13, 2019
Fast, thorough, efficient, fair. I can only speak for the Nissan service side. They're great. Best part of the dealership. They take care of you the second you arrive, tell you the pr I can only speak for the Nissan service side. They're great. Best part of the dealership. They take care of you the second you arrive, tell you the price up front, and generally are done in the time they say they will. The waiting area is typical of dealers. Unfortunately, they run the HGTV channel constantly, even though no one awaiting seems interested in watching it. But it's otherwise comfortable. More
November 01, 2019
Thank you I drove into the service center without an appointment because the back door of my 2008 pathfinder was stuck shut because someone had a blanket betwee I drove into the service center without an appointment because the back door of my 2008 pathfinder was stuck shut because someone had a blanket between the floor and the latch. The service consultant immediately took care of everything and within 40 minutes the door with fixed and ready to go. Thanks very much for your prompt attention. More
Other Employees Tagged: Chelsea Norton
October 29, 2019
Inspection The service o received was excellent. Even though I did not make an appointment, I was taken care of in a timely manner. I would definitely recommend The service o received was excellent. Even though I did not make an appointment, I was taken care of in a timely manner. I would definitely recommend Rothrock. More
Other Employees Tagged: Simone McErlean, Chelsea Norton
October 24, 2019
Fast service Courtesy Multipoint Check Free of charge. Fast. Friendly stuff professional will recommend to a friend. Nice option is to get your car washed for free Courtesy Multipoint Check Free of charge. Fast. Friendly stuff professional will recommend to a friend. Nice option is to get your car washed for free More
Other Employees Tagged: Simone McErlean, Chelsea Norton
October 06, 2019
New Car I stopped by the service department the following day after I had purchased my new car. I noticed something was loose by my left foot and they took th I stopped by the service department the following day after I had purchased my new car. I noticed something was loose by my left foot and they took the car right away. They fixed the problem and luckily I didn’t have to wait very long. More
Other Employees Tagged: Simone McErlean, Chelsea Norton , Frank Qu
September 26, 2019
Great service. Very Courteous and friendly. I’m greeted immediately The service representatives and mechanics know just what Imy XTerra needs. The service is f Very Courteous and friendly. I’m greeted immediately The service representatives and mechanics know just what Imy XTerra needs. The service is fast, efficient and very effective. More
September 04, 2019
Great service Everytime I come here after i bought my charger from rothrock the service is outstanding as always.. they always remember my name with a smile Everytime I come here after i bought my charger from rothrock the service is outstanding as always.. they always remember my name with a smile More
Other Employees Tagged: Simone McErlean, Patrick Jeffers, Chelsea Norton, Mario Sessanta , Gary Christman, Alex Hieter, Ed Long, Dante Mancini, Wayne Roatche
August 20, 2019
Great job I had a brake issue with my car, Talked to Simone at 4:00pm on a Friday and they looked at it on Saturday and fixed it on busy schedule. Then recomme I had a brake issue with my car, Talked to Simone at 4:00pm on a Friday and they looked at it on Saturday and fixed it on busy schedule. Then recommended a oil change while it was there that was due soon. I appreciate Simone and service department for fitting me in. I highly recommend this dealership. More
Other Employees Tagged: Simone McErlean, Patrick Jeffers, Chelsea Norton, Mario Sessanta , Gary Christman, Alex Hieter, Ed Long, Dante Mancini, Wayne Roatche
August 18, 2019
Work not complete Came in for a tire change and I have the tire protection plan and the two tires i came to change, was changed, but no air was added to it. The indicat Came in for a tire change and I have the tire protection plan and the two tires i came to change, was changed, but no air was added to it. The indicator came on when I was about to Leave. I was told by the young man that receives the incoming cars “oh it will come off once I start driving “. The lights never came off, I had to pay to put air into my both my tires. D More
Other Employees Tagged: Simone McErlean
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