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Charlene Kratzer
Charlene Kratzer at Nucar Nissan of Allentown

Charlene Kratzer | Page 6

Service Admin

Nucar Nissan of Allentown

1648 Plaza Lane
Allentown, PA 18104

4.4
413 Reviews
4.4

413 Reviews

Write a Review

413 Reviews of Charlene Kratzer

February 17, 2024

Dealership Rating
Employee Rating

Rothrock been my dealership for about 4 years or more always take good care of your car and pocket love them very much More

by luz.velazquez83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Simone McErlean, Greg David, Monte Loch, Jarred Stirk, Chelsea Norton, Mario Sessanta

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Feb 19, 2024

Nucar Nissan of Allentown responded

Thank you for being a loyal and repeat customer of ours! We always love hearing back from our satisfied customers, and are glad we can take good care of you and your vehicle! Have a wonderful day!

February 09, 2024

Dealership Rating
Employee Rating

Great place to go service great people to work with very clean great chocolate and coffee More

by mrsssnt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Baret, Chris Andrews, Simone McErlean, Chelsea Norton, Mario Sessanta

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Feb 12, 2024

Nucar Nissan of Allentown responded

Thank you for your 5-star rating and review! We are glad you received great service! Have a wonderful day!

February 07, 2024

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Employee Rating

Good experience. Waiting area was clean and comfortable and service was done in a timely manner. More

by jamz.russell
Recommend Dealer
Yes
Print
Feb 07, 2024

Nucar Nissan of Allentown responded

Thank you for your feedback! We are happy that you had a good experience with us! Until next time, take care and have a nice day!

February 04, 2024

Dealership Rating
Employee Rating

Great service. Very professional and the work was done quickly and accurately. Highly recommend. Two thumbs up. More

by fdickman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Simone McErlean, Chelsea Norton, Mario Sessanta

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Feb 05, 2024

Nucar Nissan of Allentown responded

Thank you for your feedback and recommendation! We are glad your service was quick and accurate! Until next time, have a nice day!

February 01, 2024

Dealership Rating
Employee Rating

Always have availability to take care of my car professionally and smile. Explain what was the problem and what’s needs to be fixed. More

by Peri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 01, 2024

Nucar Nissan of Allentown responded

Thank you for taking the time to let us know how we did! We are happy to see that you had such a positive experience with us! Until next time, take care!

January 21, 2024

Dealership Rating
Employee Rating

Excellent and honest service was provided on my last visit. I had a wonderful experience at Rothrock Nissan! More

by Kh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan, 5 stars

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Jan 22, 2024

Nucar Nissan of Allentown responded

Thank you for your feedback! We are glad you had such a positive experience with us! Have a great day!

January 11, 2024

Dealership Rating
Employee Rating

service completed as promised reasonably priced and on time always professional and courteous and knowledgeable staff. More

by SCOTT.LYNCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Simone McErlean, Chelsea Norton, Mario Sessanta

Print
Jan 12, 2024

Nucar Nissan of Allentown responded

Thank you for taking the time to give us your feedback! We are glad your service was completed quickly and to your satisfaction! Have a great day!

December 26, 2023

Dealership Rating
Employee Rating

Always excellent service, friendly staff, kmowledgable technicians, will definitely be returning for service here again! More

by ZGHETTOZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Simone McErlean

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Dec 27, 2023

Nucar Nissan of Allentown responded

Thank you for your feedback! We are glad to see that you thought our staff was friendly and knowledgeable! We can't wait to see you again, take care!

December 24, 2023

Dealership Rating
Employee Rating

nice customer service and completed my work in a timely manner. They let me know what recommendations were needed for my truck More

by PISTONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Simone McErlean, Mario Sessanta

Print
Dec 27, 2023

Nucar Nissan of Allentown responded

Thank you for taking the time to let us know how we did! We are glad your experience was such a positive one, and that your service was completed in a timely manner! Have a great day!

December 17, 2023

Dealership Rating
Employee Rating

The customer service department is excellent. Good work, speedy quality service. Nice waiting area with coffee More

by VINCE110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Simone McErlean, Chelsea Norton, Mario Sessanta

Print
Dec 18, 2023

Nucar Nissan of Allentown responded

Thank you for your feedback! We appreciate your praise for our service department. Until next time, take care!

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