Charlene Kratzer | Page 5
Service Admin
Nucar Nissan of Allentown
1648 Plaza Lane
Allentown, PA 18104
413 Reviews
Write a Review413 Reviews of Charlene Kratzer
April 14, 2024
Made my appt for inspection and asked how long I would have to wait. A time frame was given to me for 2 1/2hrs & it was completed. They explained everything that was done & everything that is needs to be have to wait. A time frame was given to me for 2 1/2hrs & it was completed. They explained everything that was done & everything that is needs to be done. I can honestly say I am very happy with Rothrock’s & will continue to have my vehicles serviced there. Fair prices, time frame & customer service is the friendliest. Thank you Rothrock! More
Other Employees Tagged: Simone McErlean
April 14, 2024
Very quick and professional. My truck was ready to go well before the estimated time. My truck was ready to go well before the estimated time. More
Other Employees Tagged: Chelsea Norton
April 11, 2024
Good expirence in purchase a car, excellent service from Matt always giving the right information and clarifying what the client really needs. Matt always giving the right information and clarifying what the client really needs. More
Other Employees Tagged: Tony Jabbour, Simone McErlean, Nate Marinelli, Steve Bennett, Anthony Karb, Patrick Jeffers, Chelsea Norton, Mario Sessanta, Matt Burke
April 10, 2024
Rothrock is without a doubt the best dealership in the Lehigh Valley ,it's definitely one of the best in the state of Pennsylvania, outstanding parts ,service and sales staff that works to do the best for Lehigh Valley ,it's definitely one of the best in the state of Pennsylvania, outstanding parts ,service and sales staff that works to do the best for their clients, I'm very happy with them. More
Other Employees Tagged: Brendan Kelly, Steve Bennett, Greg David, Monte Loch, Jarred Stirk, Patrick Jeffers, Chelsea Norton, Mario Sessanta, Kevin Podratz
March 18, 2024
Very friendly staff, always knowledgeable. They are always very helpful. Doug and Charlene are great assets to the Rothrock Service team. Thank you! They are always very helpful. Doug and Charlene are great assets to the Rothrock Service team. Thank you! More
Other Employees Tagged: Doug Burkhardt
February 28, 2024
g g g g g g g g g g g g g g g g g g g More
Other Employees Tagged: Simone McErlean, Kevin Podratz
February 22, 2024
Professional, polite,curtious, respectable in & out in a reasonable amount of time. Will be going back reasonable amount of time. Will be going back More
Other Employees Tagged: Simone McErlean, Chelsea Norton, Mario Sessanta
February 18, 2024
The service department addressed the problem with my Jeep with the utmost professionalism from drop off to pick up! with the utmost professionalism from drop off to pick up! More
Other Employees Tagged: Mario Sessanta

